Banking, financial services, and insurance Archives

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Claims Processing Business Process Transformation 2022–2023 RadarView™
The Claims Processing Business Process Transformation 2022–2023 RadarView™ assists organizations in identifying service providers in the claims processing space. It provides an analysis of service provider capabilities in technology, domain expertise, and delivery-related capabilities to assist insurance enterprises in identifying strategic partners for claims process transformation. The 73-page report also highlights top market trends in the claims processing space and Avasant’s viewpoint.
December, 2022
Contact Center Business Process Transformation 2022–2023 RadarView™
The Contact Center Business Process Transformation 2022–2023 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting out an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 92-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.
November, 2022
Intelligent Process Mining Platforms 2022–2023 RadarView™
The Intelligent Process Mining Platforms 2022–2023 RadarView™ assists organizations in identifying strategic partners for process mining by featuring detailed capability and experience analyses of leading platform providers. It provides a 360-degree view of key process mining platform providers utilizing three parameters: product maturity, enterprise adaptability, and future readiness. The 54-page report also highlights top market trends in the process mining space and Avasant’s viewpoint.
November, 2022
Workday HCM Services 2022–2023 RadarView™
The Workday HCM Services 2022–2023 RadarView™ helps organizations define their approach for Workday HCM adoption and identify the right implementation partner to support them in their journey. It assesses Workday HCM service providers based on their ability to offer implementation and managed services with limited disruption. The 55-page report also provides our point of view on how Workday HCM service providers cater to enterprises’ changing needs through a wide portfolio of accelerators and preconfigured solutions, thus delivering a general ranking based on key dimensions of practice maturity, partner ecosystem, and investment and innovation.
November, 2022
Digital Workplace Services 2022 RadarView™
The Digital Workplace Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for workplace transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key digital workplace services providers across practice maturity, partner ecosystem, and investments and innovation, thus supporting enterprises in identifying the right workplace transformation partner. The 96-page report also highlights top market trends in the digital workplace space and Avasant’s viewpoint.
November, 2022
Digital CX Services 2022-23 RadarView™
The Digital CX Services 2022-23 RadarView™ provides information to assist enterprises in building digital customer experience (CX) and customer relationship management (CRM) strategies for charting out an action plan for CX transformation. It identifies key global service providers and system integrators that can help expedite an organization’s CX transformation journey. It also highlights detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 87-page report also highlights key industry trends in the digital CX space and Avasant’s viewpoint on them.
October, 2022
Property and Casualty Insurance Digital Services 2022–2023 RadarView™
The Property and Casualty Insurance Digital Services 2022–2023 RadarView™ can help property and casualty insurers craft a robust strategy for digital transformation based on the industry’s outlook and best practices. The report can aid businesses in identifying the right partners and service providers to accelerate digital adoption. The 103-page report also identifies key service providers and system integrators that can help enterprises in their digital transformation journeys.
October, 2022
Cloud Platforms 2022 RadarView™
The Cloud Platforms 2022 RadarView™ addresses the need for enterprises to leverage cloud platforms to accelerate their digital journeys, embrace the cloud, and identify the right cloud platform providers to partner with. The 42-page report also provides our point of view on how cloud platform providers cater to enterprises’ changing needs through a wide portfolio of products and services, thus delivering a general ranking based on key dimensions of product maturity, enterprise adaptability, and innovation road map.
October, 2022
Driving digital transformation with IT and OT convergence
Manufacturers are under constant pressure to increase automation, lower costs, and leverage smart manufacturing. But, in doing so, they face multiple challenges. These include scaling their digitalization initiatives, bridging data silos, and future-proofing systems. These goals require greater integration of data between what is commonly known as information technology (IT) and operational technology (OT). This research byte outlines what manufacturers should do to integrate IT and OT to reap the full benefits of digital transformation. We also highlight one services firm, Hitachi Vantara, as an example of a service provider addressing this emerging need through its set of products and services for IT and OT convergence.
September, 2022
Intelligent Document Processing Platforms 2022 RadarView™
The Intelligent Document Processing Platforms 2022 RadarView™ assists organizations in identifying strategic partners for IDP by featuring detailed capability and experience analyses of leading platform providers. It provides a 360-degree view of key IDP platform providers across product maturity, enterprise adaptability, and future readiness, thus supporting enterprises in identifying the right IDP platform partner. The 58-page report also highlights top market trends in the IDP space and Avasant’s viewpoint.
September, 2022
Network and Digital Services were Never More Vital
As organizations emerge from the pandemic and adopt flexible hybrid operating models, the reliance on digital technologies has only increased, with mobility at its center point. The cloud, cybersecurity, and network form the foundational pillars to enable organizations to achieve digital transformation, as it requires unfettered access to data across the entire infrastructure. This Research Byte outlines what organizations must rapidly do to manage networks and infrastructure as they make the changes enacted during the pandemic permanent. It builds on findings from the Orange Business Services Analyst Event, held on July 6–7, 2022, and Avasant Research.
September, 2022
Customer Relationship Management Suites 2022 RadarView™
The Customer Relationship Management Suites 2022 RadarViewTM addresses the need for enterprises to optimize their sales processes with a unified CRM platform and identify the right CRM suite vendor. The 49-page report also provides our point of view on how CRM suites vendors are serving the changing needs of organizations through a wide portfolio of products and services, thus delivering a general ranking based on key dimensions of product maturity, enterprise adaptability, and innovation road map.
August, 2022
Digital Masters 2022 RadarView™
The Digital Masters 2022 RadarView™ addresses the need for enterprises to understand the current landscape for adopting digital technologies. The report helps them identify implementation services providers best suited for executing transformation initiatives by supplying granular insights for each provider.The 88-page report also provides our point of view on how enterprises have changed the way they look at technology, outsourcing, and reprioritizing their digital investments.
August, 2022
Human Capital Management Suites 2022 RadarView™
The Human Capital Management Suites 2022 RadarView™ addresses the need for enterprises to optimize their HR processes with a unified HR platform and identify the right HCM suite vendors.The 56-page report also provides our point of view on how HCM suite vendors are serving the changing needs of organizations through a wide portfolio of products and services, thus delivering a general ranking based on key dimensions of product maturity, enterprise adaptability, and future readiness.
August, 2022
Mainframe Services in a Hybrid Cloud World
After its spinoff from IBM, Kyndryl inherited managed infrastructure services and cloud services. This research byte focuses on Kyndryl’s Core Enterprise and zCloud practice led by Group Leader Jamie Rutledge. It organized a webinar for Avasant advisors and enterprises that focused on the shift from mainframe to cloud environments. The company highlighted how it is helping enterprises implement a hybrid cloud strategy through its mainframe modernization services and how it is strengthening its partnerships with cloud service providers to provide a hybrid environment. The webinar also gave an insight into Kyndryl’s organic and inorganic strategies to strengthen its capabilities.
July, 2022