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Higher Education Digital Services 2023–2024 Market Insights™
The Higher Education Digital Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the higher education space. The report also highlights key challenges that enterprises face today.
July, 2023
Intelligent Automation Services 2023–2024 RadarView™
The Intelligent Automation Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for IA services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key IA service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 70-page report highlights top supply-side trends in IA space and Avasant’s viewpoint on them.
February, 2024
Applied AI Services 2024 Market Insights™
The Applied AI Services 2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on their AI projects. The report also highlights the key challenges enterprises face today in this space.
April, 2024
Optimizing Power Consumption in Data Centers in the age of AI
As companies increasingly repatriate their data centers, optimizing power consumption has become a crucial priority for enterprise buyers. This shift offers opportunities for improved operational efficiency while also presenting challenges related to energy management, sustainability, and resource utilization. The demand for power in data centers, is further augmented by the rising energy needs of high-performance chips. This exponential data growth and increased compute power requirements are further stressing the existing power infrastructure. As the use of large data becomes more widespread, optimizing power within datacenters will become crucial to the enterprise spend and operational efficiency.
October, 2024
Redefining Humanity: The Next Evolutionary Leap?
In an era dominated by discussions on technology and automation, a deeper, more existential question is emerging: What does it mean to be human? This conversation is shifting beyond the confines of traditional tech discourse to explore the intersection of society, spirituality, medicine, space, and the forces that will shape the next 15 years of civilization. The recent Synapse Conclave, a two-day conference featuring over 40 thought leaders from various walks of life, explored the forces shaping the future, challenging long-held assumptions and posing urgent questions about the trajectory of human identity.
February, 2025
Avasant Quantum Series: From Hype to Strategy — A Quantum Readiness Guide for CIOs and CTOs
Quantum technology—rooted in the principles of quantum mechanics—is poised to tackle problems far beyond the capabilities of today’s most powerful classical computers. Its potential spans computing, cybersecurity, advanced sensing, and next-generation materials. Yet, many enterprises remain on the sidelines, assuming quantum computing is still years from real-world impact. Drawing on client interactions and insights into enterprise aspirations across AI and quantum, we have developed a comprehensive framework for service providers to assess and build quantum readiness, spanning technology readiness, talent and capability, ecosystem partnerships, and investments and innovation. It also incorporates key decision-making principles that enterprises can use to evaluate and select providers for their quantum journey.
June, 2025
Securing the Digital Frontier: Protecting Enterprises in a Hyperconnected World
At Avasant’s flagship Empowering Beyond Summit 2025, a dynamic panel discussion brought together cybersecurity leaders from academia, healthcare, government, and global technology firms to explore how enterprises can responsibly adopt artificial intelligence at scale. Moderated by Jay Weinstein, Distinguished Fellow at Avasant, the panel featured George Mansoor (Chief Security Officer, California State University), Alexandra Landeggar (Global Head of Cyber Strategy & Transformation, RTX), Manju Naglapur (SVP & General Manager, Unisys), and John Caruthers (Lead Director, BISO, CVS Health). Together, they unpacked the strategic and technical imperatives shaping AI adoption ranging from governance frameworks and privacy safeguards to post-quantum preparedness and the expanding role of cybersecurity in enabling innovation. As regulatory pressures mount and AI becomes more embedded in critical systems, cybersecurity is increasingly recognized not just as a defense mechanism, but as a foundational pillar for responsible, scalable transformation.
August, 2025
Super-Intelligence or Super-Humans? The Defining Contest of Our Age
As AI advances toward Artificial General Intelligence (AGI), humanity faces a paradox: driving machines toward greater autonomy while striving to preserve their own dominance. Emerging signs of AI self-preservation and behavioral manipulation highlight potential existential risks. At the same time, humans pursue their own evolution—extending life through biotechnology, personalized medicine, and brain-machine interfaces. This whitepaper explores the converging trajectories of AI and human enhancement, examining how both paths redefine competitiveness, survival, and the future balance between man and machine.
September, 2025
Powering Resilience: Strengthening Supply Chains in the Age of Grid Strain and AI Expansion
In today’s hyperconnected economy, supply chains are only as strong as the infrastructure that powers them. Yet, the U.S. electricity grid—much of it built in the mid-20th century—is buckling under the dual pressures of aging infrastructure and surging demand from AI-driven data centers. The Energy Information Administration (EIA) projects global electricity demand could increase by about one-third to three-quarters by 2050, depending on the case . As AI becomes a cornerstone of modern business operations, its energy appetite is reshaping the grid and exposing vulnerabilities that could ripple across global supply chains. For C-level executives, the question is no longer if disruptions will occur, but how to prepare. Can AI, paradoxically, be both the disruptor and the solution? How can C – Level executives leverage AI to future-proof their supply chains against energy volatility and infrastructure fragility?
October, 2025
Ambient AI Scribes: Streamlining Clinical Documentation for Operational Efficiency
The integration of advanced technologies such as digital scribing and ambient AI scribes is transforming clinical documentation in healthcare. These AI-driven tools use natural language processing and machine learning to capture and transcribe patient-provider interactions in real time, generating structured notes for EHRs with minimal clinician input. By automating documentation, they alleviate one of healthcare’s most pressing challenges—clinician burnout caused by excessive EHR tasks that typically consume up to 60% of a physician’s workday .
November, 2025
Rethinking Customer Experience in Uncertain Times
Over the past 12–18 months, customer-facing functions, enterprise applications, and processes have changed tremendously. There has been an uptake in digital channels, direct-to-consumer commerce, omnichannel digital communications, and SaaS-based application services. The period has also witnessed a rise in preference for data and AI-driven, personalized, and automated experiences. This Research Byte showcases how customers’ quest for enhanced personalization and seamless experiences has increased the demand for SaaS-based solutions for addressing industry-specific business needs and how service providers are facilitating this transformation in North America. We highlight the efforts of one such service provider, TCS, based on its recent analyst day in June 2023.
July, 2023
Intelligent Automation Services 2023–2024 Market Insights™
The Intelligent Automation Services 2023–2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on their IA projects. The report also highlights the key challenges enterprises face today in this space.
February, 2024
Business Process Services Pricing and Solution Trends: H2 2023
In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.
January, 2024
From Connection to Cognition: The Evolution of Smart Physical Devices with Generative AI
Since its inception, the landscape of physical devices has dramatically transformed. Initially simple, connected tools that synced data and enabled remote control have now evolved into a sophisticated, intelligent ecosystem driven by generative AI (Gen AI). This evolution is revolutionizing how devices interact with the world, transforming them from basic utilities into dynamic, responsive entities that reshape our interactions and experiences. Enterprises must recognize the potential of Gen AI-powered devices to enhance operational efficiency, drive innovation, and provide a competitive edge in an increasingly digital marketplace.
November, 2024
The AI Agent Gold Rush: The Race to Monetization
Over the past six to eight months, AI agents have rapidly evolved from simple automation to advanced reasoning, transforming from a democratized tool to a premium enterprise asset. OpenAI’s domain-specific agents are setting new pricing benchmarks, while firms such as Salesforce and ServiceNow are pivoting toward AI-first models through acquisitions and product innovation. This research byte explores the rise of AI agents, the changing competitive landscape, and key considerations for enterprises looking to leverage and monetize this next wave of AI innovation.
March, 2025