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  • Badge Template Digital Workplace - Digital Workplace Services 2025 RadarView™

    Digital Workplace Services 2025 RadarView™

    The Digital Workplace Services 2025 Market Insights™ assists organizations in identifying strategic partners for workplace modernization by offering detailed capabilities for service providers. It provides a 360-degree view of key digital workplace service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 76-page report highlights top supply-side trends in the digital workplace services space and Avasant’s viewpoint on them.

    November, 2025

  • RVBadges Payroll Business Process Transformation 2024–2025 450x450 - Payroll Business Process Transformation 2024–2025 RadarView™

    Payroll Business Process Transformation 2024–2025 RadarView™

    The Payroll Business Process Transformation 2024–2025 RadarView™ assists organizations in identifying strategic partners for payroll business process transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key payroll business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting helping enterprises in identifyingidentify the right services service partner. The 675-page report highlights top supply-side trends in the payroll space and Avasant’s viewpoint on them.

    January, 2025

  • RB IT Spending Trends 450x450 - IT Spending Trends in Banking and Finance 2024

    IT Spending Trends in Banking and Finance 2024

    The banking and finance sector is in a state of rapid change. Amid macroeconomic uncertainties such as inflation and rising interest rates, banking and finance firms are seeking opportunities through digital transformation to stay competitive. What makes this sector unique? This report analyzes the IT characteristics of the banking and finance industry with its various sub-sectors. We conclude with the outlook for increased IT spending and staffing in this sector in the coming years.

    May, 2024

  • Market insights and Mortgage Business Process Transformation 2024 450x450 - Mortgage Business Process Transformation 2024 Market Insights™

    Mortgage Business Process Transformation 2024 Market Insights™

    The Mortgage Business Process Transformation 2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any mortgage business process services project. The report also highlights the evolution of mortgage functions with the integration of emerging technologies such as Gen AI.

    September, 2024

  • MI Image 2 450x450 - Financial Services Digital Services 2025 Market Insights™

    Financial Services Digital Services 2025 Market Insights™

    The Financial Services Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact in the future for any digital projects in the financial services space. The report also highlights key challenges that enterprises face today.

    July, 2025

  • Screenshot 2025 03 26 090401 450x450 - The Importance of Demand Management for Expanding Managed Services Scope

    The Importance of Demand Management for Expanding Managed Services Scope

    Managed service contracts are agreements between a service provider and a client that define the scope, quality, and cost of the services delivered. They are often used to outsource non-core functions, such as IT, to external vendors who can provide more efficiency, expertise, and innovation. However, not all organizations are able to leverage the benefits of managed service contracts to their full potential, especially when they lack proper demand management practices. This article will explore the case of a US-based utility that is attempting to expand the scope of work included in their managed service contracts, but faces challenges due to its funding model and demand management practices.

    March, 2025

  • Badge 450x450 - Content Trust and Safety Business Process Transformation 2024–2025 RadarView™

    Content Trust and Safety Business Process Transformation 2024–2025 RadarView™

    The Content Trust and Safety Business Process Transformation 2024–2025 RadarView™ assists organizations in identifying strategic partners for content moderation services by offering detailed capabilities and experience analyses for service providers. It provides a 360-degree view of the key service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 57-page report highlights top supply-side trends in the content trust and safety space and Avasant’s viewpoint on them.

    January, 2025

  • MI Image 1 450x450 - Telecom Digital Services 2025 Market Insights™

    Telecom Digital Services 2025 Market Insights™

    The Telecom Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the telecom industry. The report also highlights key challenges that enterprises face today in this space.

    October, 2025

  • Product Image State and local govern 450x450 - State and Local Government Digital Services 2025 Market Insights™

    State and Local Government Digital Services 2025 Market Insights™

    The State and Local Government Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the state and local government space. The report also highlights key challenges that enterprises face today.

    June, 2025

  • RVBadges Higher Education Digital Services 2024 450x450 - Higher Education Digital Services 2024 RadarView™

    Higher Education Digital Services 2024 RadarView™

    The Higher Education Digital Services 2024 RadarView™ helps higher education institutes craft a robust business strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in the higher education space. In addition, the 52-page report highlights top market trends in the higher education space and Avasant’s viewpoint on them.

    November, 2024

  • ISS 2024 Product Image Chp 42 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 42: Government Agencies

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 42: Government Agencies

    Chapter 42 provides benchmarks for federal, state, and regional government agencies. This category includes public health agencies, courts and law enforcement agencies, and organizations that provide IT services to government agencies, social service agencies, state parks, and other federal, state, and regional government units. The 15 respondents in the sample have operating budgets that range in size from about $62 million to about $40 billion.

    September, 2024

  • Cover Q1 2024 - Business Process Services – Provider Trends CQ1 2024

    Business Process Services – Provider Trends CQ1 2024

    In this quarterly report for CQ1 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.

    June, 2024

  • Reserved ImageAttachment 12 ContentImage32 41d669be370e48fd99722f6ed39399521 3 450x450 - UAE’s AI Gambit: From Bold Vision to a Global Contender

    UAE’s AI Gambit: From Bold Vision to a Global Contender

    Dubai AI Week was not just another tech conference but an ecosystem-wide movement. Spanning over five days, it brought together every stakeholder in the AI value chain—from startups, big tech, and academia to government bodies, developers, coders, and students. The event captured the true spirit of how Dubai envisions its AI future: inclusive, action-driven, and globally connected.

    May, 2025

  • Featured image Nasscom - Digital Enterprise 4.0: Digital Persistence Amid Volatility

    Digital Enterprise 4.0: Digital Persistence Amid Volatility

    The Digital Enterprise 4.0: Digital Persistence Amid Volatility report explores end-user enterprises’ evolving digital transformation landscape. It covers various aspects such as technology spend, digital investments, business process transformation, outsourcing decisions, cloud adoption, cybersecurity investments, digital talent strategy, workplace models, and ESG adoption trends. It offers insights into how organizations have adapted to economic challenges, enhanced supply chain efficiency, and approached technology spending cautiously. The report provides valuable findings that span enterprises of varying sizes, sectors, and geographies, enabling organizations to make informed decisions and successfully navigate the complexities of digital transformation in an ever-changing business environment.

    June, 2023

  • TechSustainability - Tech-enabled Sustainability Services 2023–2024 Market Insights™

    Tech-enabled Sustainability Services 2023–2024 Market Insights™

    The Tech-enabled Sustainability Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any tech-enabled sustainability projects. The report also highlights key challenges that enterprises face today.

    November, 2023