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Gulf Cooperation Council (GCC) Region Digital Services 2024 Market Insights™
The Gulf Cooperation Council (GCC) Region Digital Services 2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the GCC region. The report also highlights key challenges that enterprises face today.
February, 2024
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Multisourcing Service Integration 2023–2024 RadarView™
The Multisourcing Service Integration 2023–2024 RadarView™ assists organizations in identifying strategic partners for MSI by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key MSI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right MSI services partner. The 66-page report highlights top supply-side trends in the MSI space and Avasant’s viewpoint on them.
April, 2024
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AR/VR/XR Services 2023 RadarView™
The AR/VR/XR Services 2023 RadarView™ assists organizations in identifying strategic partners for AR/VR/XR by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key AR/VR/XR service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right AR/VR/XR services partner. The 48-page report also highlights top market trends in the AR/VR/XR space and Avasant’s viewpoint on them.
June, 2023
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Risk and Compliance Services 2023 RadarView™
The Risk and Compliance Services 2023 RadarView™ assists organizations in identifying strategic partners for risk and compliance services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right technology partner. The 59-page report highlights top supply-side trends in the risk and compliance space and Avasant’s viewpoint on them.
October, 2023
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Contact Center Business Process Transformation 2023–2024 RadarView™
The Contact Center Business Process Transformation 2023–2024 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 81-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.
January, 2024
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Generative AI: A Key Enabler of Personalized and Intelligent CX
Generative AI is poised to transform customer-facing functions, including marketing, sales, commerce, and customer service. This research byte explores the enterprise applications and use cases of generative AI within the customer experience (CX) landscape, from automating content creation, personalizing product recommendations, and analyzing customer feedback to self-service automation. It also highlights how generative AI can significantly boost personalization and drive intelligent CX. Finally, it lays out key considerations for enterprises when adopting generative AI in their CX endeavors, including the need for unified customer data, external partners to speed up implementations, and ensuring content quality and data access control.
December, 2023
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United Kingdom (UK) Digital Services 2023–2024 Market Insights™
The United Kingdom (UK) Digital Services 2023–2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the UK region. The report also highlights key challenges that enterprises face today.
December, 2023
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What Exactly is Digital Engineering and Who is a True Digital Engineering Partner?
Both B2B and B2C products have become smarter and more connected, requiring real-time integration and interaction between hardware and software components. To develop connected products and digitize the engineering and manufacturing life cycle, enterprises need an amalgamation of product and software engineering capabilities through digital engineering. While digital engineering is a growing domain, it is crucial that the ecosystem players, especially engineering and manufacturing companies, get the essence of digital engineering right to realize its true potential.
June, 2023
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Aerospace and Defense Digital Services 2023–2024 RadarView™
The Aerospace and Defense Digital Services 2023–2024 RadarView™ can help aerospace and defense enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 69-page report also highlights top market trends in the aerospace and defense industry and Avasant’s viewpoint.
December, 2023
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Integration Platform as a Service 2022 RadarView™ Scan
Avasant’s Integration Platform as a Service RadarView Scan helps enterprises in evaluating key vendors supporting enterprise adoption of integration platforms. It compares the capabilities of these vendors by conducting an in-depth analysis of the solutions developed, enterprise use cases addressed, and developments made. The 17-page report also highlights key business challenges and how iPaaS vendors mitigate these challenges with their offerings.
July, 2023
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Nordics Digital Services 2023–2024 RadarView™
The Nordics Digital Services 2023–2024 RadarView™ can help Nordic enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 90-page report also highlights top market trends in the Nordic region and Avasant’s viewpoint.
December, 2023
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Fortifying Generative AI: Microsoft’s Vigilance on Security, Trust, and Governance
As businesses increasingly experiment with generative AI solutions to streamline their processes, it becomes clear that the risk environment is growing. Since threats change constantly, CIOs and CISOs are realizing more and more that AI and generative AI models need to be trusted with some decision-making to stay up with new threats. In line with this, cloud service providers and managed security service providers have made major investments in large language models for security applications during the past year. In this article, we highlight the efforts of Microsoft, focusing on the Microsoft AI Tour Mumbai event held in January.
February, 2024
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Multisourcing Service Integration 2023–2024 Market Insights™
The Multisourcing Service Integration 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any MSI project. The report also highlights MSI challenges that enterprises face today.
April, 2024
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AR/VR/XR Services 2023 Market Insights™
The AR/VR/XR Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any AR/VR/XR project. The report also highlights key challenges that enterprises face today.
June, 2023
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Cloud Platforms 2023 RadarView™
The Cloud Platforms 2023 RadarView™ assists organizations in identifying strategic partners for cloud adoption by providing a detailed analysis of key cloud platform providers across product maturity, enterprise adaptability, and innovation road map. The 32-page report highlights top supply-side trends in the cloud platforms space and Avasant’s viewpoint.
October, 2023
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