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  • RB Product Image for website - Generative AI: The Vigilant Watchtower for Data Centers

    Generative AI: The Vigilant Watchtower for Data Centers

    Managing data centers strategically is essential to effectively navigate market hurdles in today’s dynamic economy. For an organization, taking advantage of possibilities in spite of economic obstacles is just as important as maintaining security and smooth operation. Nowadays, businesses are dealing with resource constraints, adapting to new regulations and technology, conserving energy, and scaling up or down as necessary. To overcome these hurdles, leading service providers harness generative AI to help organizations manage data centers effectively, especially in monitoring and support services. It greatly benefits customers by automating operations, improving security, and quickly resolving issues, all while supporting data-driven decision-making.

    February, 2024

  • Unlocking the Power of Zero Cost Transformation 450x450 - Unlocking the Power of Zero Cost Transformation: Business Acceleration with Minimal Investment

    Unlocking the Power of Zero Cost Transformation: Business Acceleration with Minimal Investment

    Enterprises face the complex challenge of balancing IT investment for growth with maintaining operations amidst global economic uncertainties. The Zero Cost Transformation approach has emerged as a solution, emphasizing repurposing savings from streamlined processes to fund innovation. It involves leveraging cloud solutions and proprietary tools and aligning expenses with business outcomes. Additionally, enterprises should implement the Net Economic Value Added™ (NEVA) approach to assess transformation success, focusing on the impact of innovation on core operations rather than just technology cost reductions. It enables enterprises to navigate economic challenges by prioritizing sustained innovation-led growth over short-term cost efficiencies.

    April, 2024

  • Clinical Services - Clinical Services Business Process Transformation 2023 Market Insights™

    Clinical Services Business Process Transformation 2023 Market Insights™

    The Clinical Services Business Process Transformation 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any clinical services project. The report also highlights key challenges that enterprises face today.

    May, 2023

  • PrimaryImage Digital CX Services 2023 RadarView - Digital CX Services 2023 RadarView™

    Digital CX Services 2023 RadarView™

    The Digital CX Services 2023 RadarView™ assists organizations in identifying strategic partners for CX transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key digital CX services providers across practice maturity, partner ecosystem, and investments and innovation. The 75-page report highlights top supply-side trends in the digital CX services space and Avasant’s viewpoint on them.

    August, 2023

  • AmazonQ23 - Can Amazon Q Be to Business Users and Developers What Q Is to Bond?

    Can Amazon Q Be to Business Users and Developers What Q Is to Bond?

    Amazon Q, introduced during AWS re:Invent 2023 in Las Vegas, is a corporate chatbot designed to automate content search and creation and provide summaries. It aids in handling enterprise knowledge bases and repositories while automating tasks such as ticket filing and case creation using generative AI and natural language processing, among others. This touches a variety of business user personas, including knowledge workers, data and analytics personnel, and call center managers and employees. It helps developers in debugging and enhancing code for improved performance. By automating alterations to source code, it significantly reduces the workload for developers. Although a late entrant, Amazon Q seems up for the challenge.

    December, 2023

  • PrimaryImage Payroll BPT 2023 2024 - Payroll Business Process Transformation 2023–2024 RadarView™

    Payroll Business Process Transformation 2023–2024 RadarView™

    The Payroll Business Process Transformation 2023–2024 RadarView™ assists organizations in identifying strategic partners for payroll business process transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key payroll business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 62-page report highlights top supply-side trends in the payroll space and Avasant’s viewpoint on them.

    November, 2023

  • Banking - Banking Process Transformation 2023 Market Insights™

    Banking Process Transformation 2023 Market Insights™

    The Banking Process Transformation 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any banking process transformation engagement. The report also highlights key challenges that banking entities face today.

    May, 2023

  • BPS Pricing and Solution Trends H2 2023  Cover 450x450 - Business Process Services Pricing and Solution Trends: H2 2023

    Business Process Services Pricing and Solution Trends: H2 2023

    In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.

    January, 2024

  • PrimaryImage Cybersecurity Services 2023 - Cybersecurity Services 2023 Market Insights™

    Cybersecurity Services 2023 Market Insights™

    The Cybersecurity Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any cybersecurity projects. The report also highlights key implementation challenges that enterprises face today.

    June, 2023

  • PrimaryImage Tech enabled Sustainability Services 2023–2024 RadarView - Tech-enabled Sustainability Services 2023–2024 RadarView™

    Tech-enabled Sustainability Services 2023–2024 RadarView™

    The Tech-enabled Sustainability Services 2023-2024 RadarView™ assists organizations in identifying strategic partners for tech-enabled sustainability services by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key tech-enabled sustainability service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right tech-enabled sustainability services partner. The 57-page report also highlights top market trends in the tech-enabled sustainability services space and Avasant’s viewpoint on them.

    November, 2023

  • RVBadges PrimaryImages - F&A Business Process Transformation 2023–2024 RadarView™

    F&A Business Process Transformation 2023–2024 RadarView™

    The F&A Business Process Transformation 2023–2024 RadarView™ assists organizations in identifying strategic partners for F&A outsourcing services by offering detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right F&A outsourcing partner. The 67-page report highlights top supply-side trends in the F&A outsourcing space and Avasant’s viewpoint on them.

    February, 2024

  • RVBadges PrimaryImages IOT - Internet of Things Services 2024 RadarView™

    Internet of Things Services 2024 RadarView™

    The Internet of Things Services 2024 RadarView™ assists organizations in identifying strategic partners for IoT platforms and services implementation by featuring detailed capability and experience analyses for leading service providers. It offers a 360-degree view of key providers for IoT services across practice maturity, partner ecosystem, and investments and innovations, thus supporting enterprises in identifying the right transformation partner. The 78-page report also highlights top supply-side trends in the IoT space and Avasant’s viewpoint on them.

    April, 2024

  • PrimaryImage Clinical Services BPT 2023 - Clinical Services Business Process Transformation 2023 RadarView™

    Clinical Services Business Process Transformation 2023 RadarView™

    The Clinical Services Business Process Transformation 2023 RadarView™ assists organizations in identifying strategic partners for clinical services by offering detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right clinical services partner. The 59-page report highlights top supply-side trends in the clinical services space and Avasant’s viewpoint.

    May, 2023

  • Primary Image Digital CX Services 2023 Market Insights scaled - Digital CX Services 2023 Market Insights™

    Digital CX Services 2023 Market Insights™

    The Digital CX Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital CX services project. The report also highlights key challenges that enterprises face today.

    August, 2023

  • Gen Ai Product Images 06 450x450 - Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 6: Healthcare Sector Benchmarks

    Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 6: Healthcare Sector Benchmarks

    This chapter provides generative AI metrics for the healthcare sector. It features a sample of 11 healthcare organizations including hospitals, hospital systems, clinics and retirement homes. It includes metrics on how much enterprises are spending on generative AI, where they are spending it, and how they are governing it.

    December, 2023