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  • IT Staffing - IT Management and Administration Staffing Ratios 2016

    IT Management and Administration Staffing Ratios 2016

    Optimizing the number of managers is essential for a competently run IT department. This study examines how many managers a well-run IT organization requires, and it presents staffing metrics for IT managers and two related support functions: IT finance/vendor management and clerical support. To benchmark IT management, we use two metrics: IT managers as a percentage of the IT staff and users per IT manager. We provide metrics for small, midsize, and large organizations. To provide further perspective, we consider the five-year trend in IT managers as an average percentage of the IT staff. (20 pp., 10 fig.) [Research Byte]

    July, 2016

  • Research Bytes - IT Management Staffing Ratios Remain Steady

    IT Management Staffing Ratios Remain Steady

    Despite the ongoing shift toward managing IT as a service, IT management has remained relatively constant over the past several years, and this year is no exception. In this Research Byte we review the five-year trend in IT management as a percentage of the IT staff.

    July, 2016

  • Research Bytes - Computer Economics Appoints New Vice President of Research

    Computer Economics Appoints New Vice President of Research

    Computer Economics announces the appointment of David Wagner as Vice President Research. Dave assumes the responsibilities of John Longwell, who is retiring but will continue to serve in an advisory capacity as Vice President Research, Emeritus.

    July, 2016

  • Research Bytes - Pokemon Go: Gaming the World of Augmented Reality

    Pokemon Go: Gaming the World of Augmented Reality

    Augmented reality (AR) seems to be getting a big boost from the new Pokemon Go game.  There are useful applications of AR in the both enterprise and for consumers.  In this Research Byte we review this new phenomenon, its implications and its possible uses.

    July, 2016

  • Research Bytes - Cyberattacks Drive Increase in IT Security Specialists

    Cyberattacks Drive Increase in IT Security Specialists

    In the wake of high-profile cyberattacks in the public and private sectors, security is now a top priority for many enterprises. In response, organizations are starting to increase their IT security staffing.  In this Research Byte we review the 5 year growth trend trend in IT security specialists as a percentage of the IT staff.

    July, 2016

  • IT Staffing - IT Security Staffing Ratios 2016

    IT Security Staffing Ratios 2016

    IT security staffing is rising in the wake of a continuing drumbeat of security breaches. For many IT organizations, this means reassessing the adequacy of their IT security budgets and staffing levels. In this study, we present data about the five-year trend in IT security staffing. In light of current trends, we help IT executives assess their security staffing needs by providing four benchmarks: IT security specialists as a percentage of the IT staff, IT security specialists as a percentage of the Network and Communications Group, applications per IT security specialist, and network devices per IT security specialist. We also assess the influence of organization size and sector on staffing requirements. (20 pp., 11 fig.) [Research Byte]

    July, 2016

  • Research Bytes - Microsoft Continues Integration Push with Ambitious Dynamics 365 Cloud Platform

    Microsoft Continues Integration Push with Ambitious Dynamics 365 Cloud Platform

    Microsoft is integrating its current CRM and ERP cloud services into a cloud platform that uses Office 365.  Additionally, Microsoft unveiled its new app store, AppSource.  In this Research Byte we analyze the new integrated cloud platform, Microsoft Dynamics 365.

    July, 2016

  • Vendor Discounts - Vendor Discount Report (July 2016)

    Vendor Discount Report (July 2016)

    Market intelligence on current discounting practices for business equipment can be difficult to obtain. As a result, buyers do not know whether a better deal can be negotiated. This updated report, based on our knowledge of recent deals, provides buyers with guidance concerning current discount structures on a variety of equipment. Categories include IT equipment (desktops, laptops, network equipment, printers, servers, and storage), office equipment (copiers, mail equipment), forklifts, medical equipment, test equipment, and miscellaneous equipment. Major vendors include IBM, HP, Dell, HP, Apple, and others. Includes a downloadable PDF workbook of more than 300 deals used in the report to calculate average discounts and soft cost statistics (14pp., 21 figs.).

    July, 2016

  • Research Bytes - New Apple Patent Could Make iPhone an Enterprise Must

    New Apple Patent Could Make iPhone an Enterprise Must

    A new Apple patent could change the way the enterprise uses the ubiquitous mobile phone. The patent allows infrared signals sent to an iPhone to actually control the phone. In this Research Byte, we review the implications, both good and bad, of this new technology.

    July, 2016

  • Research Bytes - Investment in Business Intelligence Solutions Rises

    Investment in Business Intelligence Solutions Rises

    The adoption rate of data warehouse (DW) and business intelligence (BI) systems rose significantly this year with almost half of responding companies investing in the technology. In this Research Byte we review the trend in investment rates for these technologies.

    June, 2016

  • Technology Trends - Data Warehouse and Business Intelligence Adoption Trends and Customer Experience

    Data Warehouse and Business Intelligence Adoption Trends and Customer Experience

    Business intelligence (BI) solutions have moved beyond monitoring business activity to making predictions about customers, products, and markets. This study examines adoption and investment trends for data warehouse and business intelligence technology of all types, providing data on how many organizations have the technology in place, how many are implementing it, and how many are expanding investments on new capabilities. To give additional insight, we look at the ROI and TCO experience of those that have adopted the technology, and we assess what types of solutions are being adopted and how much money IT organizations are budgeting for their investment in these solutions. (17 pp., 9 fig.) [Research Byte]

    June, 2016

  • Research Bytes - Fewer than Half of IT Organizations Adding Headcount This Year

    Fewer than Half of IT Organizations Adding Headcount This Year

    The slowdown in IT spending this year appears to be related to the slowing growth in IT departments hiring plans.  In this Research Byte, we review the percentage change in organization headcount and the factors that may contribute to these changes.

    June, 2016

  • Technology Trends - Mobile Business Application Adoption and Economic Experience

    Mobile Business Application Adoption and Economic Experience

    This study provides metrics for mobile application adoption and investment and reports on customer satisfaction and customer experience with return on investment (ROI) and total cost of ownership (TCO). It also examines what applications enterprises are adapting to the mobile experience as well as the platforms on which they are choosing to develop those applications. Finally, we assess which sectors are adopting mobile applications, and whether those organizations are developing mobile applications in-house, outsourcing the task, or relying on commercial software vendors. (19 pp., 10 fig.) [Research Byte]

    June, 2016

  • Research Bytes - Mobile Apps – Increasingly Important Part of IT Portfolio

    Mobile Apps – Increasingly Important Part of IT Portfolio

    In the enterprise, mobile devices promise more flexibility and new technologies promise to bring new capabilities. This and the resulting increased workforce agility and responsiveness are fueling rising investment in mobile applications.  In this Research Byte, we review the adoption of this technology.

    June, 2016

  • Research Bytes - Services Sectors Lead IT Spending Growth in 2016

    Services Sectors Lead IT Spending Growth in 2016

    The modest growth in IT operational spending in 2016 is being led by the services sectors, which far outpace the slow or no-growth manufacturing, distribution, and public sectors. This is according to the annual Computer Economics IT Spending and Staffing Benchmarks study. In this Research Byte we review the change in IT operational spending by sector.

    June, 2016