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Applied AI Services: Building the AI Ecosystem for the Future
With advancements in the current AI landscape, enterprises are increasing their investments in new technologies such as generative AI, computer vision, and edge AI. Businesses across industries have realized the tremendous optimization opportunities AI brings and how it aids them in improving operational efficiency while ensuring sustainability. In addition, increasing regulation and compliance around AI systems and data use is helping companies use AI systems more ethically. Both demand- and supply-side trends are covered in Avasant’s Applied AI Services 2022–2023 Market Insights™ and Applied AI Services 2022–2023 RadarView™, respectively.
May, 2023
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Media and Entertainment Digital Services: Leveraging Digital Technology to Drive Innovation and Bolster Customer Experience
To adapt to evolving customer demands, media and entertainment (M&E) firms are investing in digital technologies to provide personalized and immersive content to users and enhance the customer experience. In addition, regulatory requirements and customer preference for climate-conscious firms are compelling M&E enterprises to embrace ESG as a fundamental way of doing business. As a result, M&E companies are utilizing emerging technologies to offer low-latency immersive content and enhance customer experience while mitigating churn. Both demand- and supply-side trends are covered in Avasant’s Media and Entertainment Digital Services 2023–2024 Market Insights™ and Media and Entertainment Digital Services 2023–2024 RadarView™, respectively.
June, 2023
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Embedding Digital-First Principles in Businesses
In the fast-paced and ever-evolving world of technology, businesses constantly seek innovative ways to stay ahead of their competition. One approach that has proven to be a game-changer is the digital-first principle. This approach emphasizes putting digital technologies and strategies at the forefront of an organization’s operations, paving the way for improved efficiency, customer experience, and overall profitability of the business. In this research byte, we explore the significance of embedding digital-first principles into the core of businesses, the profound impact it can have on their growth and sustainability, and how service providers are helping to facilitate this transformation. We highlight the efforts of one such service provider, Unisys, based on its recent analyst and advisor event held in June 2023.
August, 2023
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Oracle Racing to Catch Up with Focus on Generative AI
As Oracle's CloudWorld conference returned to Las Vegas this month, the question on many lips was: Since Oracle appeared to be a bit late to the generative AI party, will its aggressive focus allow it to catch up? It appears to be something of a theme for Oracle, which was famously late to the cloud (see below). Though, to be fair, the software and database giant is responding much more quickly and very aggressively to this scorching hot trend.
September, 2023
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Shifting Toward Tech-enabled Trust and Safety
The emergence of new-age tools and technologies, such as generative AI and the metaverse, has led to a rapid and increased production of content and complexities in the online space in terms of new regulations and compliances. This exponential growth in content creation and consumption, driven by generative AI and content automation tools, further accentuates the need for robust trust and safety measures. Effectively addressing trust and safety gaps through a human-AI model is paramount for a safer online environment. Additionally, placing employee well-being and wellness at the forefront of trust and safety operations is becoming increasingly pivotal. These factors collectively shape the dynamic landscape of trust and safety in the digital age. Both demand-side and supply-side trends are covered in our Trust and Safety Business Process Transformation 2023–2024 Market Insights™ and Trust and Safety Business Process Transformation 2023–2024 RadarView™, respectively.
November, 2023
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Application Management Outsourcing Booming Despite SaaS
As the application portfolio of an enterprise grows, the ongoing support for those systems can become a burden on the IT organization, leaving little time for developing and implementing new applications. In response, some organizations see outsourcing application management as an attractive option. Although SaaS and the cloud have taken over many application management responsibilities, businesses continue to outsource this function. This Research Byte explores this trend, based on our full report, Application Management Outsourcing Trends and Customer Experience.
December, 2023
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Transforming Legacy Construction Processes Using Digital Technology
In the face of challenges such as cost pressures, climate compliance needs, labor shortages, and supply chain disruptions, the engineering and construction industry is aggressively pouring digital investments and adopting cutting-edge technologies — generative AI, advanced analytics, digital twin, and virtual reality — to address these challenges. Leveraging connected construction platforms, project management solutions, drone-based inspections, and modular construction, they aim to enhance project efficiency, reduce costs, and prioritize worker safety and technology usability. As this requires strong technological expertise and delivery capabilities, engineering and construction enterprises are collaborating with service providers for digital transformation. Both demand-side and supply-side trends are covered in our Engineering and Construction Digital Services 2024 Market Insights™ and Engineering and Construction Digital Services 2024 RadarView™, respectively.
January, 2024
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DevOps For Everyone
DevOps has been a way of life for big tech and software companies. But now, it is gaining notable traction among corporate IT organizations. Organizations need to adapt to the rapidly changing landscape of software development and IT operations. Once believed to only be useful for large development teams, DevOps can provide increased speed and efficiency, flexibility, adaptability, security integration, and customer satisfaction for enterprises of all sizes. This Research Byte provides a summary of our full report on DevOps Best Practices.
February, 2024
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BYOD Adoption Stagnates But Security Threats Grow
Bring your own device (BYOD) policies are a sensible approach for many organizations to leverage the convenience and familiarity of personal devices for their employees. These policies proved to be effective when employees worked from home during the pandemic. But BYOD adoption appears to have reached its peak, plateauing over the past five years. This Research Byte is a brief overview of our report on this subject, BYOD Best Practices.
March, 2024
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Optimizing Cost Savings in the Healthcare Industry through Nearshore Outsourcing: A Case Study
The healthcare industry is facing increasing pressure to reduce costs and improve efficiency, while maintaining high standards of quality and patient satisfaction. One of the ways that healthcare organizations can achieve these goals is by outsourcing some of their non-core functions to external vendors, such as IT, billing, customer service, data entry, and transcription. However, traditional offshore outsourcing models often pose challenges in terms of communication, cultural differences, time zones, and regulatory compliance. In this case study, we present how a leading healthcare provider in the United States leveraged nearshore outsourcing to optimize its cost savings and operational performance.
April, 2024
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Internet of Things Services 2023 RadarView™
The Internet of Things Services 2023 RadarView™ assists organizations in identifying strategic partners for IoT platforms and services implementation by featuring detailed capability and experience analyses for leading service providers. It provides a 360-degree view of key service providers for IoT services across practice maturity, partner ecosystem, and investments and innovations, thus supporting enterprises in identifying the right transformation partner. The 71-page report also highlights top supply-side trends in the IoT space and Avasant’s viewpoint.
May, 2023
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Salesforce Services 2023 RadarView™
The Salesforce Services 2023 RadarView™ assists organizations in identifying strategic partners for Salesforce adoption by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key Salesforce service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right Salesforce services partner. The 74-page report highlights top supply-side trends in the Salesforce space and Avasant’s viewpoint.
June, 2023
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Digital Workplace Services 2023 RadarView™
The Digital Workplace Services 2023 RadarView™ assists organizations in identifying strategic partners for workplace transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key digital workplace services providers across practice maturity, partner ecosystem, and investments and innovation. The 73-page report highlights top supply-side trends in the digital workplace services space and Avasant’s viewpoint on them.
August, 2023
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Data Management and Advanced Analytics Services 2023 Market Insights™
The Data Management and Advanced Analytics Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any data management and advanced analytics projects. The report also highlights key challenges that enterprises face today.
October, 2023
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United Kingdom (UK) Digital Services 2023–2024 Market Insights™
The United Kingdom (UK) Digital Services 2023–2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the UK region. The report also highlights key challenges that enterprises face today.
December, 2023
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