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IT and Apps Managed Services Provider Trends: Quarterly Report for CQ3 2025
In this quarterly report (calendar quarter 3, 2025), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends) and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
December, 2025
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SAP S/4HANA Services 2022–2023 RadarView™
The SAP S/4HANA Services 2022–2023 RadarView™ helps organizations in defining their approach for SAP S/4HANA adoption and identifying the right implementation partner to support them in their journey. It assesses SAP S/4HANA service providers based on their ability to offer implementation and managed services with limited disruption. The 73-page report also provides our point of view on how SAP S/4HANA service providers cater to enterprises’ changing needs through a wide portfolio of accelerators and preconfigured solutions, thus, delivering a general ranking based on key dimensions of practice maturity, partner ecosystem, and investments and innovation.
February, 2023
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Cybersecurity Services 2023 RadarView™
The Cybersecurity Services 2023 RadarView™ assists organizations in identifying strategic partners for cybersecurity services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key cybersecurity services providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right cybersecurity services partner. The 83-page report highlights top supply-side trends in the cybersecurity space and Avasant’s viewpoint on them.
June, 2023
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RCM Business Process Transformation 2023 Market Insights™
The RCM Business Process Transformation 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any RCM services project. The report also highlights key challenges that enterprises face today.
July, 2023
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Claims Processing Business Process Transformation 2023 RadarView™
The Claims Processing Business Process Transformation 2023 RadarView™ helps organizations in identifying strategic partners for claims processing services by offering detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right claims processing services partner. The 66-page report highlights top supply-side trends in the claims processing services space and Avasant’s viewpoint.
September, 2023
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Intelligent ITOps Services 2023–2024 Market Insights™
The Intelligent ITOps Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any intelligent ITOps projects. The report also highlights key challenges that enterprises face today.
November, 2023
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Life Sciences Digital Services 2024 Market Insights™
The Life Sciences Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the life sciences industry. The report also highlights key challenges that enterprises face today.
February, 2024
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Healthcare Payor Digital Services 2024 Market Insights™
The Healthcare Payor Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the healthcare payor industry. The report also highlights key challenges that enterprises face today.
March, 2024
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SAP SuccessFactors Services 2024 Market Insights™
The SAP SuccessFactors Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any SAP SuccessFactors migration projects. The report also highlights key challenges that enterprises face.
April, 2024
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Utilities Digital Services 2024 Market Insights™
The Utilities Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the utilities industry. The report also highlights key challenges that enterprises face today in this space.
July, 2024
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Avasant Digital Workplace Services 2024 RadarView™
The Digital Workplace Services 2024 RadarView™ assists organizations in identifying strategic partners for workplace transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key digital workplace services providers across practice maturity, partner ecosystem, and investments and innovation. The 76-page report highlights top supply-side trends in the digital workplace services space and Avasant’s viewpoint on them.
September, 2024
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Digital CX Services 2024 RadarView™
The Digital CX Services 2024 RadarView™ assists organizations in identifying strategic partners for digital CX services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key digital CX services providers across practice maturity, partner ecosystem, and investments and innovation. The 75-page report highlights top supply-side trends in the digital CX services space and Avasant’s viewpoint on them.
October, 2024
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Manufacturing ESG Maturity Benchmark Study 2024–2025
The Manufacturing ESG Maturity Benchmark Study 2024–2025 evaluates the Environmental, Social, and Governance (ESG) performance of 22 leading manufacturing enterprises across global markets. This benchmarking study assesses companies based on more than 80 metrics within four dimensions: environment, social, governance, and ESG disclosure compliance and complexity. It offers actionable insights into industry trends, regulatory compliance, decarbonization efforts, and social responsibility, helping enterprises align their operations with evolving global standards, such as the CSRD and UN SDGs.
November, 2024
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Intelligent Document Processing Platforms 2024–2025 RadarView™
The Intelligent Document Processing Platforms 2024 RadarView™ assists organizations in identifying strategic partners for document processing solutions by offering detailed capability and experience analyses for platform vendors. It provides a 360-degree view of key intelligent document processing platform vendors across the dimensions of product maturity, enterprise adaptability, and future readiness, thereby supporting enterprises in identifying the right service partners. The 54-page report highlights top supply-side trends in the document processing space and Avasant’s viewpoint on them.
December, 2024
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Talent Acquisition Business Process Transformation 2024–2025 RadarView™
The Talent Acquisition Business Process Transformation 2024–2025 RadarView™ assists organizations in identifying strategic partners for talent acquisition business process transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key talent acquisition business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby helping enterprises identify the right service partner. The 61-page report highlights top supply-side trends in the talent acquisition space and Avasant’s viewpoint on them.
January, 2025
Automation
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