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  • Image RV 450x450 - SAP SuccessFactors Services 2025 RadarView™

    SAP SuccessFactors Services 2025 RadarView™

    The SAP SuccessFactors Services 2025 RadarView™ assists organizations in identifying strategic partners for adopting SAP SuccessFactors by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key SAP SuccessFactors service providers across practice maturity, partner ecosystem, and investments and innovation to help enterprises identify the appropriate service partner. The 58-page report also highlights the top supply-side trends in the SAP SuccessFactors services space and Avasant’s viewpoint.

    July, 2025

  • thumbnail 3 450x450 - IT and Apps Managed Services Provider Trends: Quarterly Report for CQ1 2025

    IT and Apps Managed Services Provider Trends: Quarterly Report for CQ1 2025

    In this quarterly report (calendar quarter 1, 2025), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends) and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.

    July, 2025

  • thumbnail 44 450x450 - Rethinking B2B Marketing Execution:The Age of Execution Reinvention

    Rethinking B2B Marketing Execution:The Age of Execution Reinvention

    In Rethinking B2B Marketing Execution: The Age of Execution Reinvention, a report by Avasant commissioned by 2X, we examine how enterprise CMOs are redesigning how work gets done.
The data is clear: the current model can’t keep up with pipeline goals, but leaders are already shifting.

    August, 2025

  • Image 450x450 - IT and Apps Managed Services Pricing and Solution Trends: H1 2025

    IT and Apps Managed Services Pricing and Solution Trends: H1 2025

    In this report, Avasant provides key information on solutions and pricing trends for the IT and apps managed services industry within the past 6–12 months. The report covers several aspects, including market trends, pricing model trends, and pricing and staffing trends in the space. The geographical scope of the report is global, although there is an emphasis on data points from North America. The report leverages valuable insights from our enterprise interactions, ongoing market research, data collection through primary research, and the AvaMark™ Price Benchmarking database.

    September, 2025

  • RV Image 6 450x450 - Network Managed Services 2025 RadarView™

    Network Managed Services 2025 RadarView™

    The Network Managed Services 2025 RadarView™ assists organizations in identifying strategic partners for network modernization by offering detailed capabilities for service providers. It provides a 360-degree view of key network managed service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 72-page report highlights top supply-side trends in the network managed services space and Avasant’s viewpoint on them.

    September, 2025

  • thumbnail 10 - Business Process Services Pricing and Solution Trends: H1 2025

    Business Process Services Pricing and Solution Trends: H1 2025

    In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.

    October, 2025

  • Cover for Apps May 2023 - IT and Apps Managed Services Market Trends: Quarterly Report for CQ1 2023

    IT and Apps Managed Services Market Trends: Quarterly Report for CQ1 2023

    In this quarterly report (Calendar Qtr 1, 2023), Avasant provides key information on IT Services Solution and Pricing Trends. The report covers market (buyer) perspective, macro trends from service provider community and finally, the pricing, solution and staffing trends in the space. The report covers trends across services including Infrastructure and Cloud Services, Application Services, and Digital Services. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research and data collection, as well as AvaMark Price Benchmarking database.

    May, 2023

  • RB TCS - Rethinking Customer Experience in Uncertain Times

    Rethinking Customer Experience in Uncertain Times

    Over the past 12–18 months, customer-facing functions, enterprise applications, and processes have changed tremendously. There has been an uptake in digital channels, direct-to-consumer commerce, omnichannel digital communications, and SaaS-based application services. The period has also witnessed a rise in preference for data and AI-driven, personalized, and automated experiences. This Research Byte showcases how customers’ quest for enhanced personalization and seamless experiences has increased the demand for SaaS-based solutions for addressing industry-specific business needs and how service providers are facilitating this transformation in North America. We highlight the efforts of one such service provider, TCS, based on its recent analyst day in June 2023.

    July, 2023

  • Generative AI Special report Product image - Generative AI Idea to Action: Execution Strategies for Enterprises and Service Providers

    Generative AI Idea to Action: Execution Strategies for Enterprises and Service Providers

    This report examines the recent developments in the generative AI field following the introduction of ChatGPT, outlining essential strategies for businesses and service providers to optimize their gains. It delves into the tangible benefits generative AI offers to enterprises and providers, highlighting its transformative impact on outsourcing agreements. This includes novel pricing models and productivity enhancements in IT and BPO services. Furthermore, the report identifies potential opportunities for service providers tailored to the specific needs of enterprises.

    September, 2023

  • DataCenterManagedServices2023 24 - Data Center Managed Services 2023–2024 Market Insights™

    Data Center Managed Services 2023–2024 Market Insights™

    The Data Center Managed Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any data center management projects. The report also highlights key data center management challenges that enterprises face today.

    November, 2023

  • SAPS4hana24 - SAP S/4HANA Services 2023–2024 Market Insights™

    SAP S/4HANA Services 2023–2024 Market Insights™

    The SAP S/4HANA Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any SAP S/4HANA migration projects. The report also highlights key challenges that enterprises face.

    January, 2024

  • RVBadges PrimaryImages2 - Retail E-Commerce Platforms 2023–2024 RadarView Scan™

    Retail E-Commerce Platforms 2023–2024 RadarView Scan™

    Avasant’s Retail E-Commerce Platforms 2023–2024 RadarView Scan™ helps enterprises in evaluating key vendors providing retail e-commerce platforms. The 29-page report also highlights how vendors leverage their capabilities to provide a retail e-commerce platform to address these challenges.

    March, 2024

  • Market insights Product Image Applied Ai - Applied AI Services 2024 Market Insights™

    Applied AI Services 2024 Market Insights™

    The Applied AI Services 2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on their AI projects. The report also highlights the key challenges enterprises face today in this space.

    April, 2024

  • IT and Apps Managed Services H1 2024 450x450 - IT and Apps Managed Services Pricing and Solution Trends: H1 2024

    IT and Apps Managed Services Pricing and Solution Trends: H1 2024

    In this report, Avasant provides key information on solutions and pricing trends for the IT and apps managed services industry in the past 12 months. The report covers several aspects, including market trends, pricing model trends, and pricing and staffing trends in the space. The geographical scope of the report is global, although there is an emphasis on data points from North America. The report leverages valuable insights from our enterprise interactions, ongoing market research, data collection through primary research, and the AvaMark™ Price Benchmarking database.

    June, 2024

  • RVBadges Data Center Managed Services 2024 450x450 - Data Center Managed Services 2024 RadarView™

    Data Center Managed Services 2024 RadarView™

    The Data Center Managed Services 2024 RadarView™ assists organizations in identifying strategic partners for data center managed services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key data center managed services providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right data center managed services partner. The 61-page report highlights top supply-side trends in the data center space and Avasant’s viewpoint on them.

    September, 2024