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  • RV Market Insights - Higher Education Digital Services 2023–2024 Market Insights™

    Higher Education Digital Services 2023–2024 Market Insights™

    The Higher Education Digital Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the higher education space. The report also highlights key challenges that enterprises face today.

    July, 2023

  • RVBadges PrimaryImages 3 - Intelligent Automation Services 2023–2024 RadarView™

    Intelligent Automation Services 2023–2024 RadarView™

    The Intelligent Automation Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for IA services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key IA service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 70-page report highlights top supply-side trends in IA space and Avasant’s viewpoint on them.

    February, 2024

  • RVBadges PrimaryImages SAP - SAP SuccessFactors Services 2024 RadarView™

    SAP SuccessFactors Services 2024 RadarView™

    The SAP SuccessFactors Services 2024 RadarView™ assists organizations in identifying strategic partners for adopting SAP SuccessFactors by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key SAP SuccessFactors service providers across practice maturity, partner ecosystem, and investments and innovation to help enterprises identify the appropriate service partner. The 68-page report also highlights the top supply-side trends in the SAP SuccessFactors services space and Avasant’s viewpoint.

    April, 2024

  • RB TCS - Rethinking Customer Experience in Uncertain Times

    Rethinking Customer Experience in Uncertain Times

    Over the past 12–18 months, customer-facing functions, enterprise applications, and processes have changed tremendously. There has been an uptake in digital channels, direct-to-consumer commerce, omnichannel digital communications, and SaaS-based application services. The period has also witnessed a rise in preference for data and AI-driven, personalized, and automated experiences. This Research Byte showcases how customers’ quest for enhanced personalization and seamless experiences has increased the demand for SaaS-based solutions for addressing industry-specific business needs and how service providers are facilitating this transformation in North America. We highlight the efforts of one such service provider, TCS, based on its recent analyst day in June 2023.

    July, 2023

  • RB Featured Image for website Intellengence - Intelligent Automation Services 2023–2024 Market Insights™

    Intelligent Automation Services 2023–2024 Market Insights™

    The Intelligent Automation Services 2023–2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on their IA projects. The report also highlights the key challenges enterprises face today in this space.

    February, 2024

  • Market insights Product SAP - SAP SuccessFactors Services 2024 Market Insights™

    SAP SuccessFactors Services 2024 Market Insights™

    The SAP SuccessFactors Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any SAP SuccessFactors migration projects. The report also highlights key challenges that enterprises face.

    April, 2024

  • Payroll BPT 2023 - Payroll Business Process Transformation 2023–2024 Market Insights™

    Payroll Business Process Transformation 2023–2024 Market Insights™

    The Payroll Business Process Transformation 2023–2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any payroll transformation project. The report also highlights the evolution of the payroll function and emerging priorities of payroll professionals.

    November, 2023

  • Cover for Apps Q4 2023 - IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023

    IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023

    In this quarterly report (calendar quarter 4, 2023), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.

    February, 2024

  • BPS Pricing and Solution Trends H2 2023  Cover 450x450 - Business Process Services Pricing and Solution Trends: H2 2023

    Business Process Services Pricing and Solution Trends: H2 2023

    In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.

    January, 2024

  • Primary Image Workday HCM Services 2023–2024 RadarView - Workday HCM Services 2023–2024 RadarView™

    Workday HCM Services 2023–2024 RadarView™

    The Workday HCM Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for Workday HCM adoption by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of Workday HCM service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 45-page report highlights top supply-side trends in the Workday HCM services space and Avasant’s viewpoint on them.

    November, 2023

  • RVBadges PrimaryImages2 - Retail E-Commerce Platforms 2023–2024 RadarView Scan™

    Retail E-Commerce Platforms 2023–2024 RadarView Scan™

    Avasant’s Retail E-Commerce Platforms 2023–2024 RadarView Scan™ helps enterprises in evaluating key vendors providing retail e-commerce platforms. The 29-page report also highlights how vendors leverage their capabilities to provide a retail e-commerce platform to address these challenges.

    March, 2024

  • WorkdayHCM2023 2024 - Workday HCM Services 2023–2024 Market Insights™

    Workday HCM Services 2023–2024 Market Insights™

    The Workday HCM Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Workday HCM project. The report also highlights key challenges that enterprises face today.

    November, 2023

  • RVBadges PrimaryImages 1 - Healthcare Payor Digital Services 2024 RadarView™

    Healthcare Payor Digital Services 2024 RadarView™

    The Healthcare Payor Digital Services 2024 RadarView™ can help healthcare payor enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 83-page report also highlights top market trends in the healthcare payor industry and Avasant’s viewpoint.

    March, 2024

  • Gen Ai Product Image - AI for Profit: How Generative AI is Reshaping Revenue Strategies

    AI for Profit: How Generative AI is Reshaping Revenue Strategies

    Most enterprises are leveraging generative AI for its exponential productivity gains across departments such as marketing, operations, and IT and for better alignment with user expectations. However, some innovative enterprises have initiated the use of generative AI to unlock new monetization prospects, allowing companies to strategically boost revenue streams and profitability. Enterprises across sectors such as high-tech, telecom, banking, and healthcare are leading the charge by introducing generative AI-powered solutions and services or adding new features as a service with a focus on policy, people, and partnerships. This, in turn, is driving other organizations to seek similar monetization opportunities.

    December, 2023

  • RB Featured Image for website 1 - Healthcare Payor Digital Services 2024 Market Insights™

    Healthcare Payor Digital Services 2024 Market Insights™

    The Healthcare Payor Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the healthcare payor industry. The report also highlights key challenges that enterprises face today.

    March, 2024