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Business Process Services Market Trends: Quarterly Report for Q2 2022
In this quarterly report (calendar quarter 2, 2022), Avasant provides key information on trends in the business process services space and pricing trends on a functional level. The report covers the market (buyer) perspective, macro trends from the service provider community, and the space’s pricing, solution, and staffing trends. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.
July, 2022
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Intelligent Automation Services 2022–2023 RadarView™
The Intelligent Automation Services 2022–2023 RadarView assists organizations in identifying strategic partners for IA by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key IA service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thus supporting businesses in finding the right IA service partner. The 77-page report also highlights top market trends in the IA space and Avasant’s viewpoint on them.
March, 2023
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SD-WAN Managed Services 2022–2023 RadarView™
The SD-WAN Managed Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for network transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key service providers for SD-WAN managed services across practice maturity, partner ecosystem, and investments and innovation, thus supporting enterprises in identifying the right workplace transformation partner. The 75-page report also highlights top industry trends in the SD-WAN outsourcing space and Avasant’s viewpoint on them.
March, 2023
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SAP SuccessFactors Services 2023 RadarView™
The SAP SuccessFactors Services 2023 RadarView™ assists organizations in identifying strategic partners for adopting SAP SuccessFactors by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key SAP SuccessFactors service providers across practice maturity, partner ecosystem, and investments and innovation to help enterprises identify the appropriate service partner. The 55-page report also highlights the top supply-side trends in the SAP SuccessFactors services space and Avasant’s viewpoint.
May, 2023
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SAP SuccessFactors Services 2023 Market Insights™
The SAP SuccessFactors Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any SAP SuccessFactors migration projects. The report also highlights key challenges that enterprises face.
May, 2023
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State and Local Government Digital Services 2023-2024 RadarView™
The State and Local Government Digital Services 2023–2024 RadarView™ provides information to assist governments in charting their action plan and identifying key global service providers and system integrators that can expedite their digital transformation journeys. The 70-page report also highlights key market trends and offers Avasant’s viewpoint on the road ahead for state and local government agencies in the coming years.
February, 2023
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Global Hire-to-Retire Business Process Transformation 2022–2023 RadarView™
The Global Hire-to-Retire Business Process Transformation 2022–2023 RadarView™ assists enterprises in identifying strategic partners for their hire-to-retire business process transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key HR service providers across practice maturity, domain ecosystem, and investments and innovation, helping enterprises in evaluating leading players in the HR business process transformation space. The 70-page report also highlights top market trends in the HR business process transformation space and Avasant’s viewpoint on them.
January, 2023
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Workday HCM Services 2022–2023 RadarView™
The Workday HCM Services 2022–2023 RadarView™ helps organizations define their approach for Workday HCM adoption and identify the right implementation partner to support them in their journey. It assesses Workday HCM service providers based on their ability to offer implementation and managed services with limited disruption. The 55-page report also provides our point of view on how Workday HCM service providers cater to enterprises’ changing needs through a wide portfolio of accelerators and preconfigured solutions, thus delivering a general ranking based on key dimensions of practice maturity, partner ecosystem, and investment and innovation.
November, 2022
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Network and Digital Services were Never More Vital
As organizations emerge from the pandemic and adopt flexible hybrid operating models, the reliance on digital technologies has only increased, with mobility at its center point. The cloud, cybersecurity, and network form the foundational pillars to enable organizations to achieve digital transformation, as it requires unfettered access to data across the entire infrastructure. This Research Byte outlines what organizations must rapidly do to manage networks and infrastructure as they make the changes enacted during the pandemic permanent. It builds on findings from the Orange Business Services Analyst Event, held on July 6–7, 2022, and Avasant Research.
September, 2022
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Human Capital Management Suites 2022 RadarView™
The Human Capital Management Suites 2022 RadarView™ addresses the need for enterprises to optimize their HR processes with a unified HR platform and identify the right HCM suite vendors.The 56-page report also provides our point of view on how HCM suite vendors are serving the changing needs of organizations through a wide portfolio of products and services, thus delivering a general ranking based on key dimensions of product maturity, enterprise adaptability, and future readiness.
August, 2022
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Global Hire-to-Retire Business Process Transformation 2021-2022 RadarView™
The Global Hire-to-Retire Business Process Transformation 2021-22 RadarView™ assists organizations in identifying strategic partners for digital HR transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key HR service providers across practice maturity, domain ecosystem, and investments and innovations, thus helping enterprises in evaluating leading players in the HR space. The 70-page report also highlights top market trends in the HR outsourcing arena and Avasant’s viewpoint on them.
December, 2021
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Digital Workplace Services 2021 RadarView™
The Digital Workplace Services 2021 RadarView™ assists organizations in identifying strategic partners for workplace transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key digital workplace services providers across practice maturity, partnership ecosystem, and investments and innovations, thus supporting enterprises in identifying the right workplace transformation partner. The 97-page report also highlights top market trends in the digital workplace space and Avasant’s viewpoint.
September, 2021
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Employee Centricity and Customer Experience Takes The Forefront
COVID-19 has brought focus back on collaboration, automation, and security, however this time it centers around employee engagement and customer experience. Owing to the pandemic, there is sudden change in people’s habits and preferences, specifically the way they operate and interact as they embrace work-from-home culture. Progressive enterprises are adopting a “cloud-first” strategy and looking for newer digital ways of working and serving their customers. Zensar, being cognizant of this trend, has already identified and laid out a digital enterprise priority, hinged around enabling experience, business agility, and automation.
October, 2020
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Human Capital Management Suites 2020 RadarView™
The Human Capital Management Suite 2020 RadarView™ report addresses the need of enterprises to identify the right solution to enhance their HR function. It also brings out detailed capability and experience analyses of leading vendors to assist enterprises in identifying strategic partners for their HR transformation journeys. The 48-page report also highlights the key adoption and product evolution trends in the HCM suites space and Avasant’s viewpoint on them.
October, 2020
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HCM Adoption Trends and Customer Experience 2019
Human capital management (HCM) systems are becoming increasingly essential as business leaders recognize that success depends on recruiting and retaining the best people. But while the adoption rate for HCM systems is high, there are challenges in deploying them. This report quantifies the current adoption and investment trends for HCM technology as well as the benefits driving companies to expand their HCM implementations.
August, 2019
Human capital management (HCM)
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