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  • RVBadges PrimaryImages  Integration Platform 450x450 - Integration Platform as a Service 2022 RadarView™ Scan

    Integration Platform as a Service 2022 RadarView™ Scan

    Avasant’s Integration Platform as a Service RadarView Scan helps enterprises in evaluating key vendors supporting enterprise adoption of integration platforms. It compares the capabilities of these vendors by conducting an in-depth analysis of the solutions developed, enterprise use cases addressed, and developments made. The 17-page report also highlights key business challenges and how iPaaS vendors mitigate these challenges with their offerings.

    July, 2023

  • Cover for Apps Q4 2023 - IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023

    IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023

    In this quarterly report (calendar quarter 4, 2023), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.

    February, 2024

  • BPS Pricing and Solution Trends H2 2023  Cover 450x450 - Business Process Services Pricing and Solution Trends: H2 2023

    Business Process Services Pricing and Solution Trends: H2 2023

    In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.

    January, 2024

  • PrimaryImage Higher Education Digital Services - Higher Education Digital Services 2023–2024 RadarView™

    Higher Education Digital Services 2023–2024 RadarView™

    The Higher Education Digital Services 2023–2024 RadarView™ helps higher education institutes craft a robust business strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in the higher education space. In addition, the 49-page report highlights top market trends in the higher education space and Avasant’s viewpoint on them.

    July, 2023

  • RVBadges PrimaryImages2 - Retail E-Commerce Platforms 2023–2024 RadarView Scan™

    Retail E-Commerce Platforms 2023–2024 RadarView Scan™

    Avasant’s Retail E-Commerce Platforms 2023–2024 RadarView Scan™ helps enterprises in evaluating key vendors providing retail e-commerce platforms. The 29-page report also highlights how vendors leverage their capabilities to provide a retail e-commerce platform to address these challenges.

    March, 2024

  • RV Market Insights - Higher Education Digital Services 2023–2024 Market Insights™

    Higher Education Digital Services 2023–2024 Market Insights™

    The Higher Education Digital Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the higher education space. The report also highlights key challenges that enterprises face today.

    July, 2023

  • RVBadges PrimaryImages 1 - Healthcare Payor Digital Services 2024 RadarView™

    Healthcare Payor Digital Services 2024 RadarView™

    The Healthcare Payor Digital Services 2024 RadarView™ can help healthcare payor enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 83-page report also highlights top market trends in the healthcare payor industry and Avasant’s viewpoint.

    March, 2024

  • RB TCS - Rethinking Customer Experience in Uncertain Times

    Rethinking Customer Experience in Uncertain Times

    Over the past 12–18 months, customer-facing functions, enterprise applications, and processes have changed tremendously. There has been an uptake in digital channels, direct-to-consumer commerce, omnichannel digital communications, and SaaS-based application services. The period has also witnessed a rise in preference for data and AI-driven, personalized, and automated experiences. This Research Byte showcases how customers’ quest for enhanced personalization and seamless experiences has increased the demand for SaaS-based solutions for addressing industry-specific business needs and how service providers are facilitating this transformation in North America. We highlight the efforts of one such service provider, TCS, based on its recent analyst day in June 2023.

    July, 2023

  • RB Featured Image for website 1 - Healthcare Payor Digital Services 2024 Market Insights™

    Healthcare Payor Digital Services 2024 Market Insights™

    The Healthcare Payor Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the healthcare payor industry. The report also highlights key challenges that enterprises face today.

    March, 2024

  • Payroll BPT 2023 - Payroll Business Process Transformation 2023–2024 Market Insights™

    Payroll Business Process Transformation 2023–2024 Market Insights™

    The Payroll Business Process Transformation 2023–2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any payroll transformation project. The report also highlights the evolution of the payroll function and emerging priorities of payroll professionals.

    November, 2023

  • Retail Digital Services 2024 - Retail Digital Services 2024 RadarView™

    Retail Digital Services 2024 RadarView™

    The Retail Digital Services 2024 RadarView™ helps retail enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 86-page report also highlights top market trends in the retail space and Avasant’s viewpoint.

    March, 2024

  • stategov23 scaled - State and Local Government Digital Services 2023-2024 RadarView™

    State and Local Government Digital Services 2023-2024 RadarView™

    The State and Local Government Digital Services 2023–2024 RadarView™ provides information to assist governments in charting their action plan and identifying key global service providers and system integrators that can expedite their digital transformation journeys. The 70-page report also highlights key market trends and offers Avasant’s viewpoint on the road ahead for state and local government agencies in the coming years.

    February, 2023

  • PrimaryImage Global Hire to Retire BPT 2022–2023 - Global Hire-to-Retire Business Process Transformation 2022–2023 RadarView™

    Global Hire-to-Retire Business Process Transformation 2022–2023 RadarView™

    The Global Hire-to-Retire Business Process Transformation 2022–2023 RadarView™ assists enterprises in identifying strategic partners for their hire-to-retire business process transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key HR service providers across practice maturity, domain ecosystem, and investments and innovation, helping enterprises in evaluating leading players in the HR business process transformation space. The 70-page report also highlights top market trends in the HR business process transformation space and Avasant’s viewpoint on them.

    January, 2023

  • PrimaryImage Workday HCM Services 2022 2023 - Workday HCM Services 2022–2023 RadarView™

    Workday HCM Services 2022–2023 RadarView™

    The Workday HCM Services 2022–2023 RadarView™ helps organizations define their approach for Workday HCM adoption and identify the right implementation partner to support them in their journey. It assesses Workday HCM service providers based on their ability to offer implementation and managed services with limited disruption. The 55-page report also provides our point of view on how Workday HCM service providers cater to enterprises’ changing needs through a wide portfolio of accelerators and preconfigured solutions, thus delivering a general ranking based on key dimensions of practice maturity, partner ecosystem, and investment and innovation.

    November, 2022

  • Network and Digital Services were Never More Vital featured Image - Network and Digital Services were Never More Vital

    Network and Digital Services were Never More Vital

    As organizations emerge from the pandemic and adopt flexible hybrid operating models, the reliance on digital technologies has only increased, with mobility at its center point. The cloud, cybersecurity, and network form the foundational pillars to enable organizations to achieve digital transformation, as it requires unfettered access to data across the entire infrastructure. This Research Byte outlines what organizations must rapidly do to manage networks and infrastructure as they make the changes enacted during the pandemic permanent. It builds on findings from the Orange Business Services Analyst Event, held on July 6–7, 2022, and Avasant Research.

    September, 2022