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From Insights to Action: How Generative AI is Redefining Healthcare and Life Sciences
As generative AI gains traction in the healthcare and life sciences (HLS) industry, organizations are transforming diagnostics, patient care, and drug discovery. In this research byte, we highlight the panel discussion on the HLS sector from the nasscom Digital Innovation Conclave 2025 event held in Chennai on January 28. The byte explores the growing investment in generative AI, its adoption across the HLS sector in India, and the practical applications driving real-world impact through virtual health assistants, predictive analytics, and synthetic data generation. These advancements help healthcare providers optimize workflows, enhance accessibility, and create a more connected, patient-centric healthcare ecosystem.
March, 2025
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Digital Masters Process Transformation 2025 Market Insights™
The Digital Masters Process Transformation 2025 Market Insights™ assists enterprises in identifying important demand-side trends that are expected to have a long-term impact on any process transformation engagement. The report also highlights key challenges that enterprises face today.
June, 2025
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Breaking the Mold: AI-Driven Change in Finance and Insurance
Artificial Intelligence (AI) is no longer a futuristic concept—it is the cornerstone of transformation in the finance and insurance sectors. As digital capabilities become baseline expectations, AI is emerging as the strategic lever that empowers organizations to not only optimize operations, but to fundamentally rearchitect them. Why this change, as AI has evolved from being a competitive advantage to foundational expectations in the finance and insurance industry as it is now deeply embedded in core processes and customer interactions, impacting everything from risk management to personalized service delivery. AI is reshaping how institutions operate, make decisions, and serve customers.
July, 2025
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Enhancing Project Success through Effective Onboarding
Starting a new job can be both exciting and challenging, especially when it comes to understanding the specifics of a new project. A well-structured project-specific onboarding process is essential for ensuring new hires are adequately prepared and confident in their roles. This article explores the importance of project-specific onboarding and how it differs from general company-wide onboarding. It details our approach to creating a dynamic and engaging onboarding experience, which includes comprehensive orientation, interactive training sessions, mentorship, gradual integration, and regular feedback. By prioritizing project-specific onboarding, we aim to foster a positive and productive work environment that benefits both the individual and the team, ultimately driving the project's overall success.
August, 2025
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From Innovation to Impact: LTTS Driving AI-Infused Digital Engineering Across Industries
Digital engineering is undergoing a paradigm shift, fueled by the infusion of AI, cloud, IoT, and edge computing across industries. From transforming vehicles into rolling computers to enabling immersive media experiences and reshaping healthcare delivery, AI is no longer an auxiliary tool; it has become the foundation of innovation. This wave is not just about incremental gains; it is redefining industries, business models, and consumer experiences at scale.
September, 2025
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The Future of Customer Experience: Automation, Analytics, and Agent Enablement
The customer experience landscape is rapidly changing, and businesses must keep pace to exceed customer expectations. With customers becoming more demanding and switching providers when service deteriorates, call centers are evolving into contact centers and ultimately into customer experience (CX) centers, central to driving customer experience (CX). This report—coauthored by Avasant and HCL Technologies—explores how CX centers have evolved into the next frontier of customer experience, and it defines strategies to ensure a positive and seamless customer experience. We conclude with ways in which organizations can reimagine their relationships with CX outsourcing service providers to create the right incentives for themselves and their partners.
July, 2023
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Data and Cloud: The Silent Soldiers of the Gen AI Revolution
Generative AI is the talk of the town and there is a lot of hyperbole about its capabilities and use cases. However, the true value will be derived by organizations that are able to build the right data and cloud environments that can enable Gen AI applications. In this research byte, we explore the actual maturity of generative AI and what its foundational elements are. We also discuss how service providers need to focus on building services and offerings for helping their customers build the data and cloud environments required to derive Gen AI value. We highlight the efforts of one such service provider, Infosys, based on its recent annual conference, Americas Confluence 2023, held in September.
October, 2023
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Gulf Cooperation Council (GCC) Region Digital Services 2024 Market Insights™
The Gulf Cooperation Council (GCC) Region Digital Services 2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the GCC region. The report also highlights key challenges that enterprises face today.
February, 2024
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Internet of Things Services 2024 Market Insights™
The Internet of Things Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any IoT projects. The report also highlights key IoT challenges that enterprises face today.
April, 2024
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Optimizing Power Consumption in Data Centers in the age of AI
As companies increasingly repatriate their data centers, optimizing power consumption has become a crucial priority for enterprise buyers. This shift offers opportunities for improved operational efficiency while also presenting challenges related to energy management, sustainability, and resource utilization. The demand for power in data centers, is further augmented by the rising energy needs of high-performance chips. This exponential data growth and increased compute power requirements are further stressing the existing power infrastructure. As the use of large data becomes more widespread, optimizing power within datacenters will become crucial to the enterprise spend and operational efficiency.
October, 2024
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Talent Acquisition Business Process Transformation 2024–2025 Market Insights™
The Talent Acquisition Business Process Transformation 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any talent acquisition transformation project. The report also highlights the evolution of the talent acquisition function and emerging priorities of talent acquisition professionals.
January, 2025
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Large Language Model Operations Platforms 2024–2025 RadarView™
This RadarView addresses the need for enterprises to adopt large language model operations (LLMOps) platforms to augment generative AI operations management in business workflows. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 12 vendors delivering LLMOps platforms. Each profile gives an overview of the platform provider, its key IPs and assets, and a list of major clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s platform maturity, partner ecosystem, and investments and innovation.
March, 2025
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From Complexity to Clarity: Divestitures Reshaping the Future of Retail and CPG
The retail and consumer packaged goods (CPG) industry is facing mounting pressure to adapt to rapidly evolving market dynamics with global uncertainties, geopolitical tensions, and restrictive trade policies leading to challenging environments for business. As the business landscape is evolving fast, enterprises are dynamically reshaping their portfolios to maintain a competitive edge, and divestitures have emerged as a strategic lever to unlock value and sharpen focus. The transformative power of digital technology and continued advancement in AI, shifting consumer behaviors, complying with sustainability and ESG regulatory requirements, strategic realignment, and reducing overall risk are forcing legacy retail and CPG companies to rethink their business models. This allows organizations to refocus on core brands, shed underperforming or non-aligned assets, and unlock value in businesses that may thrive better outside the parent company’s structure.
June, 2025
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From Field Agents to AI-Powered Advisors: How Generative AI and Agentic AI Have Redefined Insurance Distribution
The insurance landscape has long relied on the expertise and reach of field agents to drive customer acquisition, foster relationships, and build trust. In many regions, particularly across Asia, Africa, and Latin America, field agents have served as the lifeblood of insurance distribution for decades. However, this traditional model is undergoing a rapid, foundational transformation.
July, 2025
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Beyond Digital Transformation: The AI-First Business Revolution
As companies worldwide grapple with AI implementation, a critical gap has emerged between executive ambitions and organizational reality, revealing the urgent need for a fundamental shift in how we approach AI-driven change.
August, 2025
Machine Learning
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