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  • Digital Workplace RB Media and Information 450x450 - IT Spending Trends in the Media and Information Sector 2024

    IT Spending Trends in the Media and Information Sector 2024

    Amid the perpetual evolution of the digital terrain, the media and information sector finds itself undergoing a profound digital transformation. Consumer preferences for personalized, on-demand content alongside relentless technological advancements necessitate adaptation for companies to remain relevant. IT has become the linchpin of the industry’s survival strategy in this fiercely competitive landscape. As audiences increasingly gravitate toward digital channels for news, entertainment, and information consumption, media companies are compelled to reassess their operations.

    September, 2024

  • ISS 2024 Product Image Chp 31 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 31: Property and Casualty Insurance

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 31: Property and Casualty Insurance

    Chapter 31 provides benchmarks for property and casualty (P&C) insurance companies. The firms in this sector include companies that offer property and casualty insurance, auto insurance, homeowner’s insurance, renter insurance, and similar types of insurance. The 16 respondents in this sector range in size from a minimum of $100 million to over $100 billion in annual revenue.

    September, 2024

  • Network Spending as a Percentage of IT Operatonal 450x450 - IT Spending Trends in Healthcare Services 2024

    IT Spending Trends in Healthcare Services 2024

    IT spending in the healthcare services industry is rising, driven by the need for digital transformation and advanced technologies such as AI and telehealth. These investments aim to enhance clinical outcomes and streamline administrative processes. However, they also introduce challenges such as cybersecurity risks, data privacy concerns, legacy system integration issues, and a shortage of IT skills. How are organizations ensuring the success and sustainability of their IT initiatives? This report reviews current IT spending trends, key metrics from our benchmarking survey, and the implications for the industry's future, concluding with an overview of the role of IT in improving healthcare quality.

    July, 2024

  • Product Image IT Due Diligenc 450x450 - IT Due Diligence Indispensable in the Divestiture Process

    IT Due Diligence Indispensable in the Divestiture Process

    In the rapidly evolving digital landscape, assessing inherent and separation risks in IT during a divestiture is critical. Effective IT due diligence is vital to identify and mitigate hindrances to value creation. It ensures IT aligns with business strategy, supports processes, enhances customer experiences, and drives growth. Poor IT management can disrupt operations, waste resources, and prevent innovation, making robust due diligence essential. An effective IT Due Diligence process can help identify risk comprehensively, and estimate the size and spend on IT.

    September, 2024

  • RB IT Spending Trends 450x450 - IT Spending Trends in Transportation and Logistics 2024

    IT Spending Trends in Transportation and Logistics 2024

    This report analyzes the IT characteristics of the transportation and logistics sector, along with the competitive threats posed by digital disruption. Based on our latest benchmarking survey, it provides key metrics for the sector organizations. We conclude with the outlook for increased IT spending and staffing in the sector in the coming years.

    August, 2024

  • ISS 2024 Product Image Chp 32 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 32: Life and Annuity Insurance

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 32: Life and Annuity Insurance

    Chapter 32 provides benchmarks for life and annuity insurance companies. The firms in this sector include companies that sell life insurance, long-term disability insurance, annuities, and other types of insurance. The 17 respondents in this sector range in size from a minimum of $100 million to over $50 billion in annual revenue.

    September, 2024

  • ISS 2024 Product Image Chp 11 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 11: Healthcare Services

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 11: Healthcare Services

    Chapter 11 provides benchmarks for healthcare services companies. The 55 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about $50 million to over $20 billion in annual revenue.

    September, 2024

  • Cover Q1 2024 - Business Process Services – Provider Trends CQ1 2024

    Business Process Services – Provider Trends CQ1 2024

    In this quarterly report for CQ1 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.

    June, 2024

  • New Tech for Grab Go Shopping 450x450 - New Technologies for Grab-And-Go Shopping

    New Technologies for Grab-And-Go Shopping

    Autonomous, grab-and-go shopping is on the rise worldwide, with retailers searching for solutions to speed up store visits, increase customer satisfaction, boost sales, optimize store layouts, and deal with labor shortages. 

    May, 2023

  • ISS 2024 Product Image Chp 13 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 13: Transportation and Logistics

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 13: Transportation and Logistics

    Chapter 13 provides benchmarks for the transportation and logistics sector. The 31 respondents in this sample range in size from a minimum of $55 million to over $100 billion. The category includes organizations that operate buses, trucks, railways, airlines, barges, and ships. The sector also includes logistics companies that transport goods, transportation companies, and regional transportation authorities that move people.

    September, 2024

  • ISS 2024 Product Image Chp 07 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 7: Insurance

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 7: Insurance

    Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 48 respondents in this sector range in size from a minimum of about $50 million to over $75 billion in annual sales.

    September, 2024

  • ISS 2024 Product Image Chp 35 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 35: Hospitals

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 35: Hospitals

    Chapter 35 provides benchmarks for hospitals. The 29 respondents in this subsector range in size from $50 million to around $15 billion in annual revenue. This category includes community hospitals, university hospitals, nonprofit hospitals, health clinics, healthcare systems, and regional healthcare providers.

    September, 2024

  • Product Image Revolutionizing 450x450 - Revolutionizing Gen AI Operations: Portkey’s End-to-End LLMOps Platform

    Revolutionizing Gen AI Operations: Portkey’s End-to-End LLMOps Platform

    Generative AI is now vital in enterprise operations, yet many companies struggle to move projects from proof of concept to production due to the lack of robust model management and orchestration. Large language model operations (LLMOps) offers the tools and practices needed to develop, deploy, and maintain LLMs, providing essential infrastructure for managing their life cycle. Portkey excels in this space, offering a comprehensive LLMOps platform with observability, analytics, prompt management, and more. It positions itself as the only full-stack LLM orchestration platform covering the entire LLMOps value chain, including evaluation, deployment, monitoring, and remediation.

    July, 2024

  • Picture 1 450x450 - Heads Up: Addressing the Specific Device Management Needs of XR Headsets

    Heads Up: Addressing the Specific Device Management Needs of XR Headsets

    Many Fortune 500 companies increasingly rely on AR, VR, and XR (augmented, virtual, and extended reality) devices to train employees, collaborate, perform maintenance, visualize data, run product demos, and more. But traditional mobile device management (MDM) or unified endpoint management (UEM) platforms are not necessarily good for managing AR/VR/XR devices. These headsets have specific management and security needs, and once an enterprise scales its AR/VR/XR program, it needs a platform tailored specifically to these types of devices. Innovative companies like ArborXR have stepped up to fill this need.

    July, 2023

  • ISS 2024 Product Image Chp 21 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 21: High-Tech

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 21: High-Tech

    Chapter 21 provides benchmarks for high-tech companies. This category includes computer products manufacturers, telecommunications equipment manufacturers, semiconductor manufacturers, aerospace and defense manufacturers, pharmaceutical makers, biotechnology product makers, and other high-tech manufacturers. The 27 respondents in this sample range in size from a minimum of about $50 million to over $30 billion in revenue.

    September, 2024