Latest Reports

• Desktop Support Outsourcing Not as Popular as it Once Was

  The question of whether to turn over the desktop support function to a service provider is a critical and surprisingly complicated one. Our research shows there is a moderate cost advantage to outsourcing desktop support tasks, but other factors, including giving up control, can lead to problems.

  December, 2019

• The Convergence of Business and Technology Teams-The Evolving Roles of Business and Technology Teams in Building the Digital Enterprise

  IT has typically been a constrained resource and as enterprises move away from coding towards configuration. Progressive enterprises are adopting “cloud-first” and “no coding, just configuration” strategies to build new business capabilities.

  April, 2020

• The New Role of the CIO-Opportunities for Disruptive Transformation

  The pace at which digital transformation is impacting enterprise has positioned CIO's in a more strategic role while driving leadership and innovation. contributing to business strategy while driving leadership and innovation.

  April, 2020

• What IT Organizations and Service Providers Can Expect in a COVID-19 Recovery

  As the COVID-19 global pandemic continues, IT leaders are asking how long this will continue, what actions they should take, and what they can expect in terms of a recovery. In other words, what is the life cycle of a pandemic for IT organizations? And how should organizations plan to tackle the challenges coming their way? Newly updated for April 2020, this Research Byte outlines the stages of a pandemic recovery life cycle and the impact on IT service delivery.

  April, 2020

• Defining the Digital Enterprise – A NASSCOM Avasant Joint Report

  Digitalization has become pervasive and critical to remain competitive in the industry. The enterprises, thus, no longer have the option of delaying their transformation initiatives. They need to embrace this as an opportunity to transform their business models, develop new revenue streams, go beyond customer expectations, and optimize operations. However, there are different lenses for them to imagine their end-state digital enterprise. NASSCOM and Avasant have partnered to conduct an in-depth research to help the broader ecosystem about the current state of digital initiatives and approaches taken by progressive enterprises.

  March, 2020

• COVID-19 Impact on IT Organizations and Service Provider Relationships – April 2020

  As the COVID-19 pandemic continues, IT leaders are asking what actions they should take and what a recovery will look like. The recovery will include reorganization of IT service delivery, invocation of force majeure, and renegotiation of support agreements with third parties. This presentation lays out the expected life-cycle stages for the current pandemic and its impact on IT services short-term and long-term. We also outline specific contractual and legal considerations that IT leaders should understand in renegotiating relationships with service providers.

  April, 2020

• Coronavirus Impact Index by Industry A RadarView Assessment

  COVID-19 fears continue to grip the world, with a growing number of people infected and dying. In addition to the human tragedy, there is also a massive impact on business. But these effects vary by industry. To truly understand the impact of the Coronavirus on the world's economy, it is important to view its effects by industry.

  March, 2020

• Blunting the Impact of Pandemic-Induced Travel Restrictions on Offshore Service Delivery

  As global enterprises brace for the uncertain impact of the coronavirus pandemic, travel bans and visa restrictions have complicated the landscape for companies that manage a global workforce and have partners in different countries. This Research Byte provides recommendations to prevent negative impacts on business operability and customer satisfaction.

  March, 2020

• Healthcare Digital Services 2019-2020 RadarView™

  The Healthcare Digital Services 2019-2020 RadarView™ report provides information to the relevant enterprises assisting them in charting out their action plan as they digitally transform themselves. This 103-page report also identifies critical global service providers and system integrators that can expedite their transformation journey. Additionally, the report highlights the key trends in the market and Avasant’s view on the road ahead for healthcare companies over the next three years.

  November, 2019

• Intelligent Automation Tools 2019 RadarView™

  The Intelligent Automation Tools 2019 RadarView™ report is aimed at informing enterprises about new developments in intelligent automation tools, best practices in this space, and Avasant's viewpoint on the future direction of the industry over the next 12 to 18 months. This also provides guidance to the enterprises around the existing tool vendor landscape as it shortlists 14 out of 25 vendors who have brought the most value to the market over the last 12 months. Accordingly, the tool vendors are judged on product maturity, enterprise adaptability, and innovation roadmap, and are recognized as Leaders, Innovators, Disruptors and Challengers in this report.

  September, 2019

• Digital Masters 2019 RadarView™

  Progressive enterprises recognize that digital transformation at scale can only be effectively executed by partnering with truly visionary service providers. Identifying the right partner for a company’s transformational programs —A partner that enables hyper-convergence of technology prerequisites, is a critical factor in ensuring digital success. Avasant Digital Masters 2019 RadarView™ is aimed at providing enterprises with a decision framework to assist in this endeavor.

  May, 2019

• Intelligent Automation Tools – Taking a Holistic Approach Towards Automation

  Intelligent Automation (IA) Tools have become a key enabler for enterprises to traverse digital transformation journey, expanding automation scope beyond IT and enterprise-centric to industry-specific automation. This excerpt showcases the IA tools vendor landscape, their evolution path and key differentiating capabilities.

  January, 2020