Latest Reports

• Generative AI Platforms Q2 2024: Driving Innovation with the Dynamic Evolution of Gen AI Platforms

  Since ChatGPT’s debut in 2022, generative AI (Gen AI) platforms have undergone rapid evolution. Initially designed for text-based interactions, demand for processing image, audio, and video input spiked across sectors such as banking, healthcare, and retail. To meet these demands, vendors augmented their platform capabilities with multimodal data processing, industry-specific customizations, and long context windows. Additionally, these vendors are integrating large language models (LLMs) into smart devices, including smartphones, laptops, and industrial robots, to cater to diverse application areas.

  June, 2024

• Generative AI Platforms Q2 2024 RadarView™

  The Generative AI Platforms Q2 2024 RadarView™ assists organizations in identifying strategic partners for Gen AI platforms by offering detailed capability and experience analyses for platform providers. It provides a 360-degree view of key Gen AI platform providers across the dimensions of product maturity and market adaptability, thereby supporting enterprises in identifying the right platform partners. The 34-page report highlights top supply-side trends in the Gen AI space and Avasant’s viewpoint on them.

  June, 2024

• Cloud Platforms 2024 Market Insights™

  The Cloud Platforms 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any cloud adoption project. It also provides insights into the key use cases addressed by enterprises across various industries.

  June, 2024

• Cloud Platform Providers Are Advancing Toward Next-generation Cloud with AI-integrated Solution Stacks

  Enterprises are transforming their core business processes by integrating generative AI capabilities into the cloud. They are boosting developer productivity with AI coding assistants, implementing cloud solutions to address industry-specific use cases, and continuing to utilize serverless and containerization capabilities. On the other hand, leading cloud platform vendors are evolving rapidly, focusing on owning entire solution stacks, from hardware AI chips and middleware support, including foundation models for generative AI, to enterprise applications. They are also shifting their focus from delivering traditional data sovereignty to holistic digital sovereignty capabilities to address compliance and regulatory requirements.

  June, 2024

• Responsible AI: A Strategic Imperative for Enterprises in Generative AI Implementation

  While AI has driven technological innovation for decades, the pressing need to integrate responsible AI (RAI) principles has surged only in the past year. Historically, RAI emerged as a distinct practice in 2018, yet many enterprises failed to prioritize AI governance, often regarding it as a compliance obligation rather than a foundational element. However, the advent of Gen AI tools such as Gemini and ChatGPT has introduced fresh risks, underscoring the critical importance of robust RAI practices in addressing issues such as intellectual property misappropriation, hallucinations, and cyberattacks.

  June, 2024

• Cloud Platforms 2024 RadarView™

  The Cloud Platforms 2024 RadarView™ assists organizations in identifying strategic partners for cloud adoption by providing a detailed analysis of key cloud platform providers across product maturity, enterprise adaptability, and innovation road map. The 34-page report highlights top supply-side trends in the cloud platforms space and Avasant’s viewpoint.

  June, 2024

• Atos SE’s Bailout Decision: A Strategic Analysis

  Atos, a French IT company, has chosen a consortium led by Onepoint, along with Butler Industries and Econocom, for its financial rescue plan. The consortium will inject EUR 250M in equity, provide EUR 1.5B in debt instruments, and convert EUR 2.9B of existing debt into equity. This decision aims to uphold Atos’s existing business lines while leveraging capabilities from Eviden and Tech Foundations. Founder David Layani will become CEO. The alternative proposal by Czech billionaire Daniel Kretinsky, focused on aggressive debt reduction, was not chosen. Atos now faces the challenge of executing this plan and managing its debt. In this article, we share our analytical perspectives, assessing the deal’s impact on clients and the road ahead.

  June, 2024

• Desktop Support Outsourcing Trends and Customer Experience 2024

  The question of whether to turn over the desktop support function to a service provider is a critical and surprisingly complicated one. Our research shows a strong cost advantage to outsourcing the desktop support function, but other factors, including increased automation and self-service assistance, can change the equation, potentially making it less cost-effective.

  June, 2024

• Is Outsourcing Desktop Support Still Saving Costs?

  The question of whether to turn over the desktop support function to a service provider is critical and surprisingly complicated. Our research shows a strong cost advantage of outsourcing the desktop support function, but other factors, including increased automation and self-service assistance, can change the equation, potentially making it less cost-effective. IT leaders must navigate the fine line between cost efficiency and exceptional service delivery. This Research Byte summarizes our full report on desktop support outsourcing.

  June, 2024

• Strategic Growth in the Aerospace and Defense Sector: Overcoming Barriers and Capitalizing on Opportunities

  In the aerospace and defense (A&D) industry, service providers are key to helping enterprises achieve lower operational costs, improve productivity, and meet their goals. They assist with business operations, including product design, supply chain management, and manufacturing. However, in an industry as competitive and regulated as A&D, service providers face many barriers to expanding within the industry. Compliance requirements, technological advancements, and a scaling supply chain introduce unique challenges that leave service providers needing a strategic approach to expansion.

  June, 2024

• Residual Value Forecast June 2024

  Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for  end-user, wholesale, and orderly liquidation values (OLV) prices.

  June, 2024

• Unveiling TCS WisdomNext™: A Unified Gen AI Orchestration Platform

  Generative AI (Gen AI) is no longer a novelty; it has become integral to our daily lives. For enterprises, it presents a golden opportunity—particularly for those who missed the initial AI wave—to leapfrog back into the game with the level playing field that Gen AI offers. As enterprises transition from proof of concept to full-scale production, their expectations from service providers have evolved considerably. They now seek comprehensive Gen AI transformation solutions that deliver across the project life cycle from consulting to deployment and enterprise-wide scaling of large language models (LLM) use cases.

  June, 2024