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  • Technology Trends - Desktop Virtualization Adoption, ROI, and TCO 2009

    Desktop Virtualization Adoption, ROI, and TCO 2009

    Is the time right for investing in desktop virtualization? This report examines desktop virtualization adoption trends, providing data on how many organizations have the technology in place, how many are in the process of implementing it, and how many are expanding implementations. We also look at the economic experience of those that have adopted virtualized desktops. We examine the percentage of organizations that report positive and break-even ROI within a two-year period. We also balance the potential ROI against the risks, measured in terms of the percentage of organizations that exceed budgets for total cost of ownership (TCO). (15 pp., 6 figs.) [Research Byte]

    March, 2010

  • Research Bytes - Contract Labor 5% of Typical IT Staff

    Contract Labor 5% of Typical IT Staff

    Managing a contract work force is an important task for IT organizations, and  managers need to determine the proper balance between full-time employees and temporary help. This Research Byte presents data from our study, Current Trends in Use of IT Contract Workers, on the typical range of values for the ratio of contract workers to total IT staff and summary of the key findings.

    February, 2010

  • IT Staffing - Current Trends in the Use of IT Contract Workers

    Current Trends in the Use of IT Contract Workers

    Managing a contract IT workforce is made easier by staffing agencies and vendor management systems, but IT managers must first determine the proper balance between full-time IT employees and temporary help. In this study, we examine the typical use of contract workers as a percentage of the IT staff by organization size and sector. We also examine the four-year trend between 2006 and 2009 to discover how this ratio has changed in light of the economic recession. Further, we examine how the aggressive use of temporary employees relates to staff growth and turnover. The report concludes with our view on current and future trends in contract labor use. (12 pp., 7 figs.)[Research Byte]

    February, 2010

  • Research Bytes - Application Maintenance Outsourcing in Retreat

    Application Maintenance Outsourcing in Retreat

    Despite its general acceptance and relative popularity, application maintenance outsourcing saw a significant retreat amid the downturn in IT spending last year. This Research Byte looks at data from our Application Maintenance Outsourcing Trends study and discusses where the strategy is headed in the near future.

    February, 2010

  • Outsourcing - Application Maintenance Outsourcing Trends

    Application Maintenance Outsourcing Trends

    Outsourcing of application maintenance is a popular strategy for controlling costs and freeing resources to reinvest in new systems. This study examines the percentage of organizations outsourcing application maintenance (frequency), the average amount of work outsourced (level), and the change in the amount of work being outsourced (trend). We also present the cost experience, which provides insight into the risk IT organizations take in turning to outside service providers. This statistic measures the percentage of organizations that find outsourcing costs more, the same, or less than expected. We also show how these trends differ by organization size and sector and examine the substantial role that offshore outsourcing plays in this market. (11 figs., 17 pp.) [Research Byte]

    February, 2010

  • Research Bytes - IT Workers Getting 1.8% Pay Bump

    IT Workers Getting 1.8% Pay Bump

    During two years of turmoil, the great recession of 2008-2009 brought budget cutting and layoffs across most IT organizations, large and small. But the picture is brightening for IT workers. This Research Byte shows that IT organizations are budgeting to give the typical IT worker a 1.8% boost in pay this year.

    February, 2010

  • IT Salaries - 2010 IT Salary Report

    2010 IT Salary Report

    The Computer Economics 2010 IT Salary Report provides total compensation ranges for 70 specific IT job positions in 73 U.S. metropolitan areas, which IT managers can use to determine appropriate compensation for similar-sized organizations in their geographic area. Compensation levels are provided for small organizations (with less than $350 million in annual revenue) and for midsize/large organizations (greater than $350 million in annual revenue) at the 25th percentile, median, and 75th percentile. The introductory chapter also includes an analysis of the impact of current economic conditions on IT pay raises by major job category, IT staffing levels, turnover rates, training budgets, and incentive pay. (159 pp., 76 figs.) [Full Description of This Report] [Research Byte]

    February, 2010

  • Research Bytes - Outlook Brightens for IT Worker Paychecks

    Outlook Brightens for IT Worker Paychecks

    (Irvine, Calif.) During two years of turmoil, the great recession of 2008-2009 brought budget cutting and layoffs across most IT organizations, large and small. But the picture is brightening for IT workers: the Computer Economics 2010 IT Salary Report finds that the IT organizations are budgeting to give the typical IT worker a 1.8% boost in pay.

    February, 2010

  • Research Bytes - Social Media Adoption is Low Despite Interest

    Social Media Adoption is Low Despite Interest

    Adoption of social media (or, social networking) is still relatively low across all industries and among organizations of all sizes. But social media is on the radar of most organizations. This Research Byte is a brief abstract of our full report, Social Media Adoption Trends. It provides a look at how many organizations have adopted and are currently investing in social media.

    January, 2010

  • Technology Trends - Social Media Adoption Trends

    Social Media Adoption Trends

    Social media effectively shifts the one-to-many model of traditional publishing and broadcasting to a many-to-many model that fosters and sustains dialogue. Today many IT managers are asking: What does this mean for the enterprise? This study examines how many companies are leveraging social media and what their experiences have been thus far. We provide data on adoption trends, ROI experience, and TCO experience. We also disclose how organization size and sector influence adoption and economic experience with social networking. We conclude with our viewpoint on the potential benefits of enterprise social media. (14 pp., 8 figs.)[Research Byte]

    January, 2010

  • Research Bytes - Application Development Most Widely Outsourced Function

    Application Development Most Widely Outsourced Function

    Application development remains the most widely outsourced IT function, despite a sharp drop last year in the number of organizations outsourcing application development. This Research Byte is a brief abstract of our full report, Application Development Outsourcing Status and Trends, and it provides at look at the three-year trend in the percentage of organizations outsourcing application development work.

    January, 2010

  • Outsourcing - Application Development Outsourcing Status and Trends

    Application Development Outsourcing Status and Trends

    Application development outsourcing declined sharply over the past year, although the economy, rather than disappointment with service providers, was the primary culprit. As organizations renew capital spending, IT managers will again be faced with the decisions on whether to hire or outsource. This report will help IT managers understand how many organizations outsource application development, how much of the workload is typically outsourced, the percentage of organizations suffering cost overruns, the percentage turning to offshore service providers for application development, and the trend in offshore outsourcing. (16 pp., 11 figs.) [Research Byte]

    January, 2010

  • Research Bytes - Network Staffing Levels Hold Steady Despite Increasing Demands

    Network Staffing Levels Hold Steady Despite Increasing Demands

    As a percentage of the IT staff, network support staff levels have remained remarkably constant over the past four years, despite growing demands for bandwidth and increasing complexity of converged networks. This Research Byte examines long-term trends in network support staffing.

    December, 2009

  • IT Spending Benchmarks - Outlook for IT Spending and Staffing in 2010

    Outlook for IT Spending and Staffing in 2010

    After a year of budget cuts, layoffs, and delayed projects, IT executives can look forward to 2010 as a period of stabilization and rebuilding. Our latest annual fourth-quarter survey shows that median IT budgets will rise slightly in the coming year and that nearly half of all IT organizations are launching new projects. This report assesses the spending and staffing actions IT managers are currently taking, how severely they cut IT spending and staffing over the past year, and what they are including in their budget plans for the year ahead. Our outlook report provides 2010 forecasts for IT operational spending, IT capital spending, and IT hiring by organization size.(26 pp., 25 figs.)[Research Byte and List of Figures]

    December, 2009

  • IT Staffing - 2009 Network Support Staffing Ratios

    2009 Network Support Staffing Ratios

    This study will help IT managers determine whether their organizations are keeping pace with improvements in network management by allowing them to compare their network support headcount against industry benchmarks. We provide three basic metrics: network support staff as a percentage of the IT staff, the number of personal computers (PCs) per network support staff member, and number of network devices per network staff member. Benchmarks are given for the composite sample, by sector, and by organization size. We also adjust for the impact of outsourcing and examine the influence of network complexity on support staffing. (13 pp., 10 figs.) [Research Byte]

    December, 2009