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IT Spending and Staffing Benchmarks 2018/2019: Chapter 28: Government Agency Subsector Benchmarks
Chapter 28 provides benchmarks for federal, state, and regional government agencies. The category includes public health agencies, courts and law enforcement agencies, organizations that provide IT services to government agencies, social service agencies, state parks, lotteries, and other federal, state, and regional government units. The 16 respondents in the sample have operating budgets that range in size from $52.6 million to about $72 billion.(50 pp., 30 fig.) [Full Study Description]
June, 2018
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IT Spending and Staffing Benchmarks 2018/2019: Chapter 29: Logistics Subsector Benchmarks
Chapter 29 provides benchmarks for logistics providers. The 20 respondents in this sample range in size from $52 million to about $40.7 billion. The sector is comprised of logistics companies that transport goods, including refined petroleum distributors, national moving or courier companies, freight transportation companies, supply chain logistics providers, and other logistics companies. (50 pp., 30 fig.) [Full Study Description]
June, 2018
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IT Spending and Staffing Benchmarks 2018/2019: Chapter 30: Higher Education Subsector Benchmarks
Chapter 30 provides benchmarks for the higher-education sector. The sector includes public and private colleges and universities, business and medical schools, and for-profit institutions. The 16 respondents in the sample have annual revenues ranging in size from $50 million to $1.6 billion. (50 pp., 30 fig.) [Full Study Description]
June, 2018
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IT Spending and Staffing Benchmarks 2018/2019: Bundle A: Chapters 2, 3A, 3B, 3C (Composite and Organization Size Benchmarks)
This special bundle of our IT Spending and Staffing Benchmarks 2018/2019 study combines Chapter 2 (Composite benchmarks) plus the three chapters of benchmarks by organization size. Chapter 3A provides benchmarks for small organizations, across all sectors (those with IT operational budgets of less than $5 million). Chapter 3B provides benchmarks for midsize organizations, across all sectors (IT operational budgets of $5 million to less than $20 million). Chapter 3C provides benchmarks for large organizations, across all sectors (IT operational budgets greater than $20 million). For a complete description of all metrics, please see the full study description. (397 pp., 234 figs.) [Full Study Description]
June, 2018
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Supply Chain Management in the Age of Machine Learning
The hype around machine learning (ML) is reaching a fever pitch in technology circles, but supply chain management vendor Kinaxis says itâs time to cut through the hype and take a more strategic, prioritized approach to machine learning.
May, 2018
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If You Aren’t Investing in Analytics, You’re Behind the Curve
Companies are investing in their bread-and-butter core systems at a strong rate, but one technology leads the pack this year: business and data analytics. These solutions are now the highest-priority for new investment dollars for IT organizations. This report examines adoption trends for business and data analytics technology of all types, providing insight into how many organizations have the technology in place, how many are implementing it, and how many are expanding investments in new capabilities.
May, 2018
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Business and Data Analytics Adoption Trends and Customer Experience 2018
Enterprises are investing in their bread-and-butter core systems at a strong rate, but one solution leads the pack this year: business and data analytics. These solutions are the highest-priority technology investment for IT organizations. This study examines adoption and investment trends for business and data analytics of all types, providing insight into how many organizations have the technology in place, how many are implementing it, and how many are expanding investments in new capabilities. To give additional insight, we look at the ROI and TCO experience of those that have adopted the technology and recommend steps for a successful implementation. (19 pp., 9 fig.) [Research Byte]
May, 2018
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NetSuite Helps Home Décor Firm Spruce Up Its Back Office
At the latest Oracle NetSuite conference, we spoke with customers about how they were leveraging the cloud ERP vendorâs solutions to transform their back-office systems and increase productivity. One such customer is Regina Andrew Design, a manufacturer and retailer that specializes in home lighting fixtures, furniture, and a variety of home décor products. In just over three months, Regina Andrew was able to deploy NetSuite, make sense of its ordering system, increase the productivity of its sales force, and get off a mountain of spreadsheets that were slowing the company down.
May, 2018
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SaaS Adoption Trends and Customer Experience 2018
Software as a service (SaaS) has quickly become an attractive alternative to on-premises deployment, and in many categories already has surpassed on-premises software in terms of new sales. This study quantifies the current investment trends for SaaS and identifies the benefits driving companies to expand their SaaS implementations. It also identifies which of a wide variety of SaaS applications are driving adoption and assesses adoption and investment trends by organization size. Finally, we examine the positive ROI and TCO experience of adopters and conclude with practical advice for those considering deployment of SaaS solutions. (19 pp., 9 fig.) [Research Byte]
May, 2018
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SaaS Growth Continues to Accelerate
Software as a service (SaaS) has quickly become the standard choice for most new software deployments. In fact, many companies we have spoken to say that they no longer consider on-premises solutions for new systems. Nearly two-thirds (60%) of responding companies now report adopting at least some SaaS, and investment remains high. When implemented correctly, SaaS promises lower up-front costs, reduced infrastructure, increased flexibility, quicker upgrades, and scalability.
May, 2018
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Oracle’s Cloud Infrastructure: A Win-Win for NetSuite
Oracle currently lags behind Amazon and Microsoft as a cloud infrastructure service provider. But Oracle is about to get a big boost as its NetSuite unit begins a three-phase transition from its own data centers to Oracle Cloud Infrastructure (OCI) worldwide. This Research Byte outlines the benefits, not only to Oracle, but to NetSuite and ultimately to NetSuite's customers, making it a true win-win-win.
May, 2018
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Over One-Third of IT Organizations Have No Idea Where Their Time Is Spent
With personnel accounting for more than 40% of the typical IT operational budget, properly allocating personnel time and expenses to projects, tasks, or service delivery is vital for managing IT costs and pricing IT services. Nevertheless, many organizations do not keep track of where IT personnel are spending their time.
April, 2018
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IT Personnel Time Tracking Adoption and Best Practices
Personnel accounts for more than 40% of the typical IT operational budget. Therefore, properly allocating personnel time and expenses to projects, tasks, or service delivery is vital for managing IT costs and pricing IT services. Nevertheless, a surprising number of organizations do not keep track of where IT personnel are spending their time. In this report, we look at adoption trends for IT personnel time tracking by organization size and sector. We also discuss the benefits of tracking IT personnel time along with recommendations for making time tracking effective. (15 pp., 6 fig.) [Research Byte]
April, 2018
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Outsourcing of Disaster Recovery Continues Decline
Because information technology plays a significant role in the support and function of nearly all business operations, it is essential that IT organizations be able to quickly restore services after a disaster or any disruption. Many IT organizations find value in disaster recovery outsourcing. However, the number of companies choosing to outsource this function has dropped significantly in the past two years.
April, 2018
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Disaster Recovery Outsourcing Trends and Customer Experience 2018
Because information technology plays a significant role in the support and function of nearly all business operations, it is essential that IT organizations be able to quickly restore services after a disaster or any disruption. This report analyzes the percentage of organizations outsourcing disaster recovery capabilities (frequency), the scope of work outsourced (level), and the change in the amount of work being outsourced (trend). We also present success rates for the cost and service experience and show how these trends differ by organization size and sector. We discuss the elements that every disaster recovery plan should contain as well. (18 pp., 9 fig.) [Research Byte]
April, 2018
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