Banking, financial services, and insurance Archives

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Government Cloud Platforms 2021–2022 RadarView™
The Government Cloud Platforms 2021–2022 RadarView™ addresses the need for government departments and agencies to leverage cloud platforms to accelerate their digital journeys, embrace the cloud, and identify the right cloud platform providers to partner with. The 33-page report also provides our point of view on how government cloud platform providers are catering to the changing needs of public sector agencies through a wide portfolio of products and services. Avasant delivers a general ranking for these providers based on the key dimensions of product maturity, enterprise adaptability, and future readiness.
November, 2021
Intelligent ITOps Services 2021–2022 RadarView™
The Intelligent ITOps Services 2021–2022 RadarView™ assists organizations in identifying strategic partners for IT operations by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key intelligent ITOps service providers across practice maturity, partner ecosystem, and investments and innovation, thus supporting enterprises in identifying the right intelligent ITOps service partner. The 80-page report also highlights top market trends in the intelligent ITOps space and Avasant’s viewpoint.
October, 2021
Digital CX and CRM Services 2021-2022 RadarView™
The Digital CX and CRM Services 2021-2022 RadarView™ provides information to assist enterprises in building digital customer experience (CX) and customer relationship management (CRM) strategies, charting out an action plan for CX transformation. It identifies key global service providers and system integrators that can help expedite a customer’s CX transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 80-page report also highlights key industry trends in the digital CX and CRM space and Avasant’s viewpoint on them.
October, 2021
Intelligent Document Processing Platforms 2021-2022 RadarView™
The Intelligent Document Processing Platforms 2021-2022 RadarView™ assists organizations in identifying strategic partners for IDP by featuring detailed capability and experience analyses of leading platform providers. It provides a 360-degree view of key IDP platform providers across product maturity, enterprise adaptability, and future readiness, thus supporting enterprises in identifying the right IDP platform partner. The 57-page report also highlights top market trends in the IDP space and Avasant’s viewpoint.
October, 2021
Digital Acceleration Key to Increase Resilience – A/NZ market
The drive towards digitization due to COVID-19 has changed the nature of IT engagement and outsourcing. It is no different in the case of the Australia and New Zealand (ANZ) market, where clients are facing budget constraints and shorter decision-making windows. Their business strategies are increasingly underpinned by use of multiple digital technologies to cater to changing consumer demand. And, they are responding by consolidating their vendor ecosystems and taking a holistic approach rather than a siloed or individual solution-based view. This article builds on findings from the Wipro Australia and New Zealand Analyst and Advisory Day as well as Avasant Research.
October, 2021
Digital Workplace Services 2021 RadarView™
The Digital Workplace Services 2021 RadarView™ assists organizations in identifying strategic partners for workplace transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key digital workplace services providers across practice maturity, partnership ecosystem, and investments and innovations, thus supporting enterprises in identifying the right workplace transformation partner. The 97-page report also highlights top market trends in the digital workplace space and Avasant’s viewpoint.
September, 2021
Cloud Platforms 2021 RadarView™
The Cloud Platforms 2021 RadarView™ report addresses the need for enterprises to leverage cloud platforms to accelerate their digital journeys, embrace the cloud, and identify the right cloud platform providers to partner with. The 50-page report also provides our point of view on how cloud platform providers are catering to the changing needs of enterprises through a wide portfolio of products and services, thus delivering a general ranking based on key dimensions of product maturity, enterprise adaptability, and innovation road map.
September, 2021
CRM Implementation Services 2021 RadarView™
The CRM Implementation Services 2021 RadarView™ report assists organizations in identifying strategic partners for CRM solution implementation and transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key CRM service providers across practice maturity, partnership ecosystem, and investments and innovations, thus helping enterprises in evaluating leading players in the CRM space. The 85-page report also highlights top market trends in the CRM services arena and Avasant’s viewpoint on them.
June, 2021
From IT Service Delivery to Business Consulting: Understanding the Wipro-Capco Deal
As IT services increasingly become commoditized and with rising price pressure, technology service providers have long realized the potential growth in the consulting segment, driving efforts to expand their consulting businesses. Wipro, in particular, has been on an acquisition spree, relying on inorganic routes to regain its position among the top three Indian IT services providers. Its biggest acquisition ever, Wipro's purchase of Capco is a turning point, leading the company in delivering high-end consulting.
June, 2021
Reimagining Indian Enterprises’ Tech Landscape in a Digital-First World: A New Order Out of Chaos
In In the new normal, organizations worldwide are seeking technology to build a digital enterprise, redefine business models, and reimagine workplaces, processes, operations, and supply chains. Our report showcases how Indian enterprises are performing in comparison with global peers in areas such as prioritization and acceleration of digital initiatives, digitization of customer and employee interface, adoption of a hybrid work environment, and readiness for a collaborative human-machine digital workforce. The report also addresses how Indian enterprises are pivoting to new business and delivery models to innovate and generate new revenue streams.
June, 2021
Digital Masters 2021 RadarView™
The Digital Masters 2021 RadarView™ report addresses the need of enterprises to understand the tech-enabled transformation imperative and identify implementation services providers best-suited for complex transformation initiatives, supplying granular insights for each provider. The 83-page report also provides our point of view on how enterprises have changed the way they look at technology, outsourcing, and reprioritizing their digital investments.
May, 2021
Quantum Computing Coming Sooner Than You Think
The slow pace of quantum development has inspired enterprises to take a “wait and watch” strategy for quantum applications. Increasing the number of qubits while reducing the noise or error correction is the most critical challenge in quantum computing. However, the next five years will be crucial in the development of quantum computers. So now is time to build partnerships and identify pilot programs for when quantum computing becomes affordable and accessible to your size and type of organization.
May, 2021
Consumer Finance – Technology-led Transformation enhances Consumer Loan Servicing
The increase in innovative technology, ever-changing customer needs, regulatory pressure, competition, and demand for more real-time transparent loan management is impacting the consumer finance industry. Limitations due to legacy systems, lack of proper infrastructure, and a need for talent make it tough for banks and financial institutions to compete while trying to embrace advanced technology to meet customer expectations. In order to cope with these changes, organizations are leveraging technology-rich platforms supplied by service providers to enhance customer experience and afford an automated and transparent financial lending workflow process. This approach within the consumer finance industry is poised to drive transformation in the sector.
May, 2021