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Contact Center Business Process Transformation 2021– 2022 RadarView™
The Contact Center Business Process Transformation 2021 –2022 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting out an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite transformation of the customer service function. It also brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 85-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.
December, 2021
Hybrid Enterprise Cloud Services 2021–2022 RadarView™
The Hybrid Enterprise Services 2021–2022 RadarView™ provides information to assist enterprises in charting out their action plan for developing a hybrid cloud environment. It identifies key global service providers and system integrators that can help expedite their digital transformation journeys. It also brings out detailed capability and experience analyses of leading providers to assist organizations in identifying strategic partners. The 87-page report also highlights top industry trends in the hybrid cloud space and Avasant’s viewpoint on them. It delivers a general ranking across the key dimensions of practice maturity, partner ecosystem, and investment and innovation.
December, 2021
Canada Digital Services 2021–2022 RadarView™
The Canada Digital Services 2021–2022 RadarView™ addresses Canadian enterprises’ needs and helps them identify and adopt the right technologies combined with appropriate implementation strategies. The 91-page report also identifies key service providers and system integrators that can help these enterprises in business transformation.
December, 2021
Oracle Cloud ERP Services 2021–2022 RadarView™
The Oracle Cloud ERP Services 2021–2022 RadarView™ helps enterprises define their approach for Oracle Cloud ERP adoption and identify the right implementation partner to support them in their journey. It assesses implementation services providers based on their ability to offer services with limited disruption. The 75-page report also provides our point of view on how Oracle Cloud ERP implementation service providers are catering to the changing needs of enterprises through a multitude of customized frameworks, proprietary tools, and platforms, thus delivering a general ranking based on key dimensions of practice maturity, partner ecosystem, and investment and innovation.
December, 2021
United Kingdom (UK) Digital Services 2021–2022 RadarView™
The United Kingdom (UK) Digital Services 2021–2022 RadarView™ addresses UK enterprises’ needs and helps them identify and adopt the right technologies combined with appropriate implementation strategies. The 116-page report also identifies key service providers and system integrators that can help these enterprises in business transformation.
November, 2021
SAP S/4HANA Services 2021–2022 RadarView™
The SAP S/4HANA Services 2021–2022 RadarView™ helps enterprises define their approach for SAP S/4HANA adoption and identify the right implementation partner to support them in their journey. It assesses implementation services providers based on their ability to offer services with limited disruption. The 71-page report also provides our point of view on how SAP S/4HANA implementation service providers are catering to the changing needs of enterprises through a wide portfolio of accelerators and preconfigured solutions, thus delivering a general ranking based on key dimensions of practice maturity, partnership ecosystem, and investment and innovation.
November, 2021
European IT Spending and Staffing Benchmarks 2020-2021: Chapter 8, Food and Beverage Subsector
Chapter 8 provides benchmarks for food and beverage manufacturers. The 14 respondents in the sample range in size from about €50 million to €26 billion in annual revenue. Food and beverage companies produce beverages, snack foods, meat products, seafood products, vegetables, dairy products, dietary supplements, pet food, and other consumable food products. Some are suppliers to other food manufacturers or to the food service industry, while many also distribute consumer products to retailers or directly to consumers. (38 pp., 21 fig.)
December, 2020