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IT Training Budgets Stabilize at New, Lower Level
Heading into 2017, IT training budgets have still not returned to pre-recession levels when many organizations cut their training budgets amid layoffs and capital spending cuts. Rather, training expenditures appear to have stabilized at a new, lower level.
December, 2016
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Benchmarks for IT Training Budgets
Many factors influence the training requirements for IT organizations today, including the evolving composition of the IT staff. This study provides IT organizations with benchmarks for setting competitive IT training budgets for their organizations in the wake of these changes. We provide benchmarks for spending on training per IT staff member and as a percentage of the IT budget. We also assess variation in training budgets by organization size and sector, and we look at the change in training expenditures over time. (12 pp., 5 fig.) [Research Byte]
December, 2016
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Security Compliance Audit Adoption and Best Practices 2016
Periodic audits of IT security policy compliance are a mandate for many organizations, particularly those that process and store personal data such as patient information and customer financial records. This study examines the extent to which IT organizations have made use of IT security policy audits and measures the level of engagement in the practice. We also look at how adoption of this best practice differs by organization size and sector. Finally, we provide recommendations for monitoring the success of security audits. (15pp., 5 fig.) [Research Byte]
December, 2016
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IT Security Compliance Audits Growing But Still Room for More
IT security policy audits are among the most popular of the best practices in our study, IT Management Best Practices, which measures the practice rates and levels of 33 IT disciplines. But surprisingly, there is room to grow.
December, 2016
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IT Budgets to Rise Modestly as Shift to Cloud Continues
Business leaders in North America are positive about the economic outlook for the coming year but not optimistic enough to open their wallets for the IT organization. For the second straight year, IT organizations in North America plan to increase IT operational budgets by just 2.0% at the median as they continue to shift operations into the cloud, according to according to the Computer Economics IT Spending and Staffing Outlook for 2017.
December, 2016
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IT Spending and Staffing Outlook for 2017: Efficiency Over Exuberance
Business leaders in North America are positive about the economic outlook for the coming year but not optimistic enough to open their wallets for the IT organization. In our annual IT Spending and Staffing Outlook, we provide guidance for IT executives as they firm up their plans for the coming year. This year, our report assesses IT operational and capital spending plans for 2017, priorities for IT spending and investment, and plans for hiring, outsourcing, and pay raises for IT organizations in the U.S. and Canada. It also provides a brief look at the outlook for the budget plans for IT organizations in the rest of the world. (28 pp., 27 fig.) [Research Byte]
December, 2016
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IT Salary Report Projects 2.8% Pay Raise in 2017
Wage increases for IT jobs in recent years have been modest, and the coming year looks to be no different. Although there are always exceptions for hard-to-find skills, IT organizations are not adding greatly to overall headcounts, which is keeping a lid on overall salary increases.
December, 2016
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2017 IT Salary Report
The Computer Economics 2017 IT Salary Report provides total compensation for 69 IT job functions for more than 400 U.S. metro areas and 20 industry sectors. The executive summary also provides our forecast for pay raises and hiring in 2017 and includes job descriptions for each job function. The salary tables are provided as a downloadable Microsoft Excel workbook, with total salaries reported at the 10th, 25th, 50th (median), 75th, and 90th percentiles. (28 pp., 5 figs., plus salary tables) [Research Byte] [Full Description and Free Executive Summary]
December, 2016
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Digital Business Transformation for Utilities Trends and Best Practices
Major levers of digital transformation at utilities include technology solutions in customer experience, infrastructure transformation, back office process transformation, operations and production optimization, emerging technologies innovation and alternative energy.
November, 2016
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DBA Outsourcing Not a Widely Embraced Strategy – for Now
Databases sit at the heart of an organization’s business systems, and a large part of safeguarding the integrity and reliability of those systems depends on proper maintenance and administration of those databases. In this Research Byte we review the cost experience of database outsourcing.
November, 2016
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Database Administration Outsourcing Trends and Customer Experience 2016
Outsourcing the database administration (DBA) function usually is undertaken to reduce costs and improve the level of service, although it is not a widely adopted strategy. To help IT executives understand their options, this study examines adoption trends in DBA outsourcing. We report on the percentage of organizations outsourcing database administration (frequency), the average amount of work outsourced (level), and the change in the amount of work being outsourced (trend). We also present success rates for the customer’s cost and service experience. Finally, we show how these trends differ by organization size and sector. (15 pp., 7 fig.) [Research Byte]
November, 2016
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Impacts of Brexit on Global Sourcing of Technology and Business Services
Brexit, the shorthand notation for Britain's exit for the European Union, may have long-standing repercussions on the global economy, particularly on the technology services market. However, it also brings opportunities for those companies which can better adapt to new conditions.
November, 2016
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Critical Steps to Consider When Outsourcing IT Tasks
The maturation of outsourcing and the improving economy continue to provide good opportunities to leverage outside service providers for organizations of all sizes. But up-front planning is needed.
November, 2016
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Four Essential Steps Toward Outsourcing IT Functions
The maturation of IT outsourcing and the improving economy continue to provide opportunities for organizations of all sizes to leverage outside service providers. The amount of work being outsourced continues to grow, but up-front planning is needed to ensure that the outsourcing experience is positive. In this report, we outline the essential steps needed to establish requirements, select a service provider, and negotiate a deal. (12 pp., 2 fig.) [Research Byte]
November, 2016
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Desktop Support Staffing Ratios 2016
As a percentage of the IT staff, desktop support has dropped during the past two years. This study explores the reasons for the decline and provides benchmarks on typical desktop support staffing. We use two metrics for benchmarking: desktop support staff as a percentage of the IT staff and PCs per desktop support staff member. We also assess these ratios by organization size and sector. We conclude with strategies for improving the efficiency of the desktop support staff. (21 pp., 9 fig.) [Research Byte]
November, 2016
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