Enterprise resource planning (ERP) Archives

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Hybrid Enterprise Cloud Services 2023–2024 RadarView™
The Hybrid Enterprise Cloud Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for hybrid enterprise cloud services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key hybrid enterprise cloud service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 74-page report highlights top supply-side trends in the hybrid enterprise cloud services space and Avasant’s viewpoint on them.
February, 2024
Multisourcing Service Integration 2023–2024 RadarView™
The Multisourcing Service Integration 2023–2024 RadarView™ assists organizations in identifying strategic partners for MSI by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key MSI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right MSI services partner. The 66-page report highlights top supply-side trends in the MSI space and Avasant’s viewpoint on them.
April, 2024
Telefónica Tech’s Strategic Leap: Redefining B2B Digital Transformation
Telcos have increasingly recognized the significant growth opportunities in the B2B digital services segment in addition to traditional telco services. To capitalize on this shift, they have expanded beyond voice and data offerings to include managed services, positioning themselves as competitors to system integrators. A notable example is Telefónica, which established Telefónica Tech in 2019 as a dedicated B2B digital services provider. At the recently held Telefónica Tech Analyst Day 2024, the company’s leadership showcased how, over the past two years, Telefónica Tech has aligned its operations to meet these demands, focusing on integrating offerings across technologies and markets.
January, 2025
Procurement Business Process Transformation 2023 RadarView™
The Procurement Business Process Transformation 2023 RadarView™ assists organizations in identifying strategic partners for procurement business process transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key procurement business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 52-page report highlights top supply-side trends in the procurement space and Avasant’s viewpoint on them.
August, 2023
Hybrid Enterprise Cloud Services 2023–2024 Market Insights™
The Hybrid Enterprise Cloud Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any hybrid enterprise cloud projects. The report also highlights key hybrid enterprise cloud services challenges that enterprises face today.
February, 2024
Multisourcing Service Integration 2023–2024 Market Insights™
The Multisourcing Service Integration 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any MSI project. The report also highlights MSI challenges that enterprises face today.
April, 2024
Digital Masters 2023 RadarView™
The Digital Masters 2023 RadarView™ assists organizations in identifying strategic partners for their digital transformation initiatives by offering detailed profiles for each service provider. It provides a 360-degree view of the provider’s capabilities and market standings in individual technology prerequisites, hyperconvergence of technologies, and readiness for the future, along with a list of representative clients and brief client case studies. The 60-page report also provides our business forecasts for each Digital Master and Avasant’s viewpoint on them.
August, 2023
Fortifying Generative AI: Microsoft’s Vigilance on Security, Trust, and Governance
As businesses increasingly experiment with generative AI solutions to streamline their processes, it becomes clear that the risk environment is growing. Since threats change constantly, CIOs and CISOs are realizing more and more that AI and generative AI models need to be trusted with some decision-making to stay up with new threats. In line with this, cloud service providers and managed security service providers have made major investments in large language models for security applications during the past year. In this article, we highlight the efforts of Microsoft, focusing on the Microsoft AI Tour Mumbai event held in January.
February, 2024
Business Process Services – Provider Trends CQ4 2023 and CY 2023
In this quarterly report (calendar quarter 4, 2023) and annual report (calendar year, 2023), Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures, market interactions, and sourcing data.
April, 2024
Generative AI Augmenting Digital Procurement Tools
Digital transformation of the procurement value chain has been growing for years. With the advent of generative AI, enterprises can further automate transactional procurement processes and improve decision-making for strategic sourcing processes. Specialist procurement tool vendors have already started to integrate large language models and GPT technology into their solutions to facilitate digital procurement transformation. This research byte explores the potential of generative AI in the procurement value chain and how specialist procurement tool vendors are leveraging this technology to improve the potential of their tools.
September, 2023
Intelligent Automation Services 2023–2024 RadarView™
The Intelligent Automation Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for IA services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key IA service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 70-page report highlights top supply-side trends in IA space and Avasant’s viewpoint on them.
February, 2024
Business Process Services Pricing and Solution Trends: H2 2023
In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.
January, 2024
Oracle Cloud ERP Services 2022–2023 RadarView™
The Oracle Cloud ERP Services 2022–2023 RadarView™ helps enterprises define their approach for Oracle Cloud ERP adoption and identify the right implementation partner to support them in their journey. It assesses implementation services providers based on their ability to offer services with limited disruption. The 78-page report also provides our point of view on how Oracle Cloud ERP implementation service providers are serving the changing needs of organizations through a multitude of customized frameworks, proprietary tools, and platforms, thus delivering a general ranking based on the key dimensions of practice maturity, partner ecosystem, and investment and innovation.
November, 2022
Driving digital transformation with IT and OT convergence
Manufacturers are under constant pressure to increase automation, lower costs, and leverage smart manufacturing. But, in doing so, they face multiple challenges. These include scaling their digitalization initiatives, bridging data silos, and future-proofing systems. These goals require greater integration of data between what is commonly known as information technology (IT) and operational technology (OT). This research byte outlines what manufacturers should do to integrate IT and OT to reap the full benefits of digital transformation. We also highlight one services firm, Hitachi Vantara, as an example of a service provider addressing this emerging need through its set of products and services for IT and OT convergence.
September, 2022
Network and Digital Services were Never More Vital
As organizations emerge from the pandemic and adopt flexible hybrid operating models, the reliance on digital technologies has only increased, with mobility at its center point. The cloud, cybersecurity, and network form the foundational pillars to enable organizations to achieve digital transformation, as it requires unfettered access to data across the entire infrastructure. This Research Byte outlines what organizations must rapidly do to manage networks and infrastructure as they make the changes enacted during the pandemic permanent. It builds on findings from the Orange Business Services Analyst Event, held on July 6–7, 2022, and Avasant Research.
September, 2022