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Future of Retail: Accelerating Digital Transformation in Partnership with Wipro
The retail transformation has been accelerated by the COVID19 pandemic. The segments that did well in the pandemic (essential retail- e.g. grocery, e-commerce, home improvement etc.) are flush with resources to drive the next set of initiatives, while segments that struggled have to fight harder to get the attention of the customer. Retail customers continue to demand convenience, seamless experience and the right bargain, and the pandemic has instilled focus around health, safety and trust.
August, 2021
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Enabling Multi-Cloud Optimization, Innovation and Scale through FinOps in Partnership with HCL (Canada)
In today’s cloud-first world, businesses are struggling to catch up to the variable nature of cloud spending. While Multi-Cloud —with its scalability and flexibility—is a great enabler of innovation and digital transformation – it brings in a whole new set of management challenges. Operational teams can procure new cloud services without visibility into services already underutilized. Or they can forget to take down services when they are no longer needed. As a result, cloud spending can spiral out of control, and organizations can fail to realize the cost savings promised from the cloud model.
July, 2021
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Enhancing the Digital Experience: The Power of Next-Gen Apps
As business increasingly moves to digital channels, organizations must more quickly respond to the changing tastes of customers. At the same time, these digital channels throw off huge volumes of data that organizations can use to more effectively reach customers and enhance their digital experiences. But how can organizations ensure that they take advantage of these opportunities?
June, 2021
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Avasant Digital Forum: The Workforce of the Future: Diverse, Inclusive and Digital
COVID-19 created worldwide disruption. But with disruption comes opportunity. Lockdowns have shown that working from home is feasible, and in some cases preferable, to the pre-COVID paradigm. In the past year, digital tools have made workers more productive. Those tools have also provided surprising opportunities. Work-from-home has provided flexibility to workers that otherwise could not thrive in the “face time” office culture. Working parents, young people with strong digital skills, and others are thriving in this new work mode.
June, 2021
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Higher Education Digital Services 2021–2022 RadarView™
The Higher Education Digital Services 2021–2022 RadarView report addresses the need for educational institutions to evaluate their strategic priorities for future growth. Additionally, it identifies essential global service providers that can help these educational institutions in their business transformation. It brings out detailed capability and experience analyses of leading vendors to assist higher educational institutions in identifying strategic partners for their digital transformation journeys. The 62-page report also highlights key industry trends, the industry’s outlook in the higher education space, and Avasant’s viewpoint on them.
August, 2021
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CRM Implementation Services 2021 RadarView™
The CRM Implementation Services 2021 RadarView™ report assists organizations in identifying strategic partners for CRM solution implementation and transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key CRM service providers across practice maturity, partnership ecosystem, and investments and innovations, thus helping enterprises in evaluating leading players in the CRM space. The 85-page report also highlights top market trends in the CRM services arena and Avasant’s viewpoint on them.
June, 2021
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Avasant Digital Forum: The Rise of the Digital Workforce: Leveraging Automation for Enterprise Transformation
Automation has become a familiar tool in the enterprise environment, but it still invokes apprehensions in the organization. That is because many enterprises make mistakes during their automation efforts or don’t communicate the value to internal stakeholders. In truth, well-designed automation frees employees from the dullest part of their jobs, allowing them to be creative, strategic, and more value-added. The digital workforce of the near future will be one that works hand-in-hand (at least figuratively) with robots to create a more seamless operating environment.
June, 2021
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Avasant Digital Forum: Transforming your Enterprise for the Future of Work
As the Latin America region recovers from the global pandemic, regional businesses and governments are rapidly embracing Digitalization. Digital transformation is a catalyst for this recovery and enables businesses to become more agile and customer centric. Work From Home and Smart Workspaces will become the norm. Organizations need to adopt digital platforms and solutions that allow them to handle the market shifts and rise in digital consumerism
June, 2021
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From IT Service Delivery to Business Consulting: Understanding the Wipro-Capco Deal
As IT services increasingly become commoditized and with rising price pressure, technology service providers have long realized the potential growth in the consulting segment, driving efforts to expand their consulting businesses. Wipro, in particular, has been on an acquisition spree, relying on inorganic routes to regain its position among the top three Indian IT services providers. Its biggest acquisition ever, Wipro's purchase of Capco is a turning point, leading the company in delivering high-end consulting.
June, 2021
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Reimagining Indian Enterprises’ Tech Landscape in a Digital-First World: A New Order Out of Chaos
In In the new normal, organizations worldwide are seeking technology to build a digital enterprise, redefine business models, and reimagine workplaces, processes, operations, and supply chains. Our report showcases how Indian enterprises are performing in comparison with global peers in areas such as prioritization and acceleration of digital initiatives, digitization of customer and employee interface, adoption of a hybrid work environment, and readiness for a collaborative human-machine digital workforce. The report also addresses how Indian enterprises are pivoting to new business and delivery models to innovate and generate new revenue streams.
June, 2021
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Leading with Products: The Next Stage in the Evolution of IT Service Providers
There was a time when enterprises looked at IT service providers primarily as a source of inexpensive, trained engineers to manage their “mess for less.” Provider revenues were directly proportional to head count. There were sporadic discussions in provider boardrooms about the need for nonlinear growth, which led to an initial investment in in-house tools. Consequently, providers developed tools to accelerate their own backend operations, reduce delivery costs and timelines, and achieve annual cost reduction goals in their contracts. This paper showcases the HCL case study, one major provider that has been part of the trend to product-led services. Along with its Q3FY21 results, HCL announced it had reached USD 10B in annualized revenue for the calendar year 2020—a significant milestone. Interestingly, its Products & Platforms segment accounted for 16% of its calendar year revenue with nearly 30% YOY growth. Thus, reflecting how important those products are in its growth strategy.
May, 2021
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Digital Masters 2021 RadarView™
The Digital Masters 2021 RadarView™ report addresses the need of enterprises to understand the tech-enabled transformation imperative and identify implementation services providers best-suited for complex transformation initiatives, supplying granular insights for each provider. The 83-page report also provides our point of view on how enterprises have changed the way they look at technology, outsourcing, and reprioritizing their digital investments.
May, 2021
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Quantum Computing Coming Sooner Than You Think
The slow pace of quantum development has inspired enterprises to take a “wait and watch” strategy for quantum applications. Increasing the number of qubits while reducing the noise or error correction is the most critical challenge in quantum computing. However, the next five years will be crucial in the development of quantum computers. So now is time to build partnerships and identify pilot programs for when quantum computing becomes affordable and accessible to your size and type of organization.
May, 2021
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Consumer Finance – Technology-led Transformation enhances Consumer Loan Servicing
The increase in innovative technology, ever-changing customer needs, regulatory pressure, competition, and demand for more real-time transparent loan management is impacting the consumer finance industry. Limitations due to legacy systems, lack of proper infrastructure, and a need for talent make it tough for banks and financial institutions to compete while trying to embrace advanced technology to meet customer expectations. In order to cope with these changes, organizations are leveraging technology-rich platforms supplied by service providers to enhance customer experience and afford an automated and transparent financial lending workflow process. This approach within the consumer finance industry is poised to drive transformation in the sector.
May, 2021
Technologies
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