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Digital CX Services 2024 RadarView™
The Digital CX Services 2024 RadarView™ assists organizations in identifying strategic partners for digital CX services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key digital CX services providers across practice maturity, partner ecosystem, and investments and innovation. The 75-page report highlights top supply-side trends in the digital CX services space and Avasant’s viewpoint on them.
October, 2024
Governance, Risk, and Compliance Services 2024 Market Insights™
The Governance, Risk, and Compliance Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any governance, risk and compliance projects. The report also highlights key implementation challenges that enterprises face today.
November, 2024
Telefónica Tech’s Strategic Leap: Redefining B2B Digital Transformation
Telcos have increasingly recognized the significant growth opportunities in the B2B digital services segment in addition to traditional telco services. To capitalize on this shift, they have expanded beyond voice and data offerings to include managed services, positioning themselves as competitors to system integrators. A notable example is Telefónica, which established Telefónica Tech in 2019 as a dedicated B2B digital services provider. At the recently held Telefónica Tech Analyst Day 2024, the company’s leadership showcased how, over the past two years, Telefónica Tech has aligned its operations to meet these demands, focusing on integrating offerings across technologies and markets.
January, 2025
Generative AI: The Next Pivotal Point for Productivity and Efficiency
Generative AI is more than a buzzword. It holds genuine transformational potential that resonates with senior executives and employees across industries. It sparks imagination and innovation by promising to automate tasks previously deemed impossible to replicate by machines. From generating human-like text and creative content to assisting in complex decision-making, generative AI drives a paradigm shift in how businesses operate. This transformative technology is not merely hype but a catalyst for redefining productivity and unleashing unprecedented opportunities for growth and efficiency.
October, 2023
Gen AI-powered Solutions for Bridging the Healthcare Gap in the US
The challenges faced by vulnerable and underserved communities in accessing healthcare in the US are complex and systemic. These barriers, which include limited access to services and disparities in care, are further exacerbated by factors such as income, race, and location. Generative AI (Gen AI) presents potential solutions to these disparities by providing personalized care and enhancing diagnosis, treatment, and patient engagement. Through data analysis, Gen AI can tailor interventions and improve accessibility, aiming to enhance health outcomes for these communities. The report emphasizes the need for community-specific interventions, improved health literacy, and infrastructure investment to support Gen AI in remote areas. Collaborations with local organizations and leveraging Gen AI for personalized care are crucial for improving healthcare outcomes and advancing health equity in the US.
June, 2024
Mortgage Business Process Transformation 2024 RadarView™
The Mortgage Business Process Transformation 2024 RadarView™ assists organizations in identifying strategic partners for mortgage business process transformation by offering detailed capabilities and experience analyses for service providers. It provides a 360-degree view of key mortgage business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 51-page report highlights top supply-side trends in the mortgage business process transformation space and Avasant’s viewpoint on them.
September, 2024
SAP S/4HANA Services 2023–2024 Market Insights™
The SAP S/4HANA Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any SAP S/4HANA migration projects. The report also highlights key challenges that enterprises face.
January, 2024
Ethical Hotline Systems 2023 RadarView Scan™
Avasant’s Ethical Hotline Systems 2023 RadarView Scan™ helps enterprises in evaluating key vendors providing ethical hotline services. The 16-page report also highlights how vendors leverage their capabilities to provide ethical hotline services to address these challenges.
September, 2023
Beyond Apple’s Vision Pro: Charting a New Course with Spatial Computing
One of the primary challenges enterprises face when leveraging AR/VR is providing realistic visuals and seamless interaction between virtual and real-world objects. High visual quality traditionally required high-power computing, which further hindered enterprise adoption. In such a scenario, spatial computing has emerged as a solution, enabling superior immersive experiences suitable for enterprise use. The introduction of Apple’s Vision Pro has accelerated this development, with numerous real-world implementations across several industries being introduced shortly after its release.
June, 2024
AI for Profit: How Generative AI is Reshaping Revenue Strategies
Most enterprises are leveraging generative AI for its exponential productivity gains across departments such as marketing, operations, and IT and for better alignment with user expectations. However, some innovative enterprises have initiated the use of generative AI to unlock new monetization prospects, allowing companies to strategically boost revenue streams and profitability. Enterprises across sectors such as high-tech, telecom, banking, and healthcare are leading the charge by introducing generative AI-powered solutions and services or adding new features as a service with a focus on policy, people, and partnerships. This, in turn, is driving other organizations to seek similar monetization opportunities.
December, 2023
Retail E-Commerce Platforms 2023–2024 RadarView Scan™
Avasant’s Retail E-Commerce Platforms 2023–2024 RadarView Scan™ helps enterprises in evaluating key vendors providing retail e-commerce platforms. The 29-page report also highlights how vendors leverage their capabilities to provide a retail e-commerce platform to address these challenges.
March, 2024
Freight and Logistics Digital Services 2024 RadarView™
The Freight and Logistics Digital Services 2024 RadarView™ can help freight and logistics enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid these enterprises in identifying the right partners and service providers to accelerate their digital transformation in this space. The 64-page report also highlights top market trends in the freight and logistics industry and Avasant’s viewpoint.
August, 2024
Banking Process Transformation 2023 RadarView™
The Banking Process Transformation 2023 RadarView™ assists banks and financial companies in identifying strategic partners for banking process transformation by featuring detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right partner in the banking process transformation space. The 68-page report highlights top supply-side trends in the banking process transformation arena and Avasant’s viewpoint on them.
May, 2023
Embedding Digital-First Principles in Businesses
In the fast-paced and ever-evolving world of technology, businesses constantly seek innovative ways to stay ahead of their competition. One approach that has proven to be a game-changer is the digital-first principle. This approach emphasizes putting digital technologies and strategies at the forefront of an organization’s operations, paving the way for improved efficiency, customer experience, and overall profitability of the business. In this research byte, we explore the significance of embedding digital-first principles into the core of businesses, the profound impact it can have on their growth and sustainability, and how service providers are helping to facilitate this transformation. We highlight the efforts of one such service provider, Unisys, based on its recent analyst and advisor event held in June 2023.
August, 2023
Cloud Platforms 2023 Market Insights™
The Cloud Platforms 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any cloud adoption project. It also provides insights into the key use cases addressed by enterprises across various industries.
October, 2023