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  • Primary Image EC 2024 Market Insights - Engineering and Construction Digital Services 2024 Market Insights™

    Engineering and Construction Digital Services 2024 Market Insights™

    The Engineering and Construction Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the engineering and construction industry. The report also highlights key challenges that enterprises face today.

    January, 2024

  • PrimaryImage Procurement Business Process Transformation 2023  - Procurement Business Process Transformation 2023 RadarView™

    Procurement Business Process Transformation 2023 RadarView™

    The Procurement Business Process Transformation 2023 RadarView™ assists organizations in identifying strategic partners for procurement business process transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key procurement business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 52-page report highlights top supply-side trends in the procurement space and Avasant’s viewpoint on them.

    August, 2023

  • RB Product Image Gen ai A key enabler 450x450 - Generative AI: A Key Enabler of Personalized and Intelligent CX

    Generative AI: A Key Enabler of Personalized and Intelligent CX

    Generative AI is poised to transform customer-facing functions, including marketing, sales, commerce, and customer service. This research byte explores the enterprise applications and use cases of generative AI within the customer experience (CX) landscape, from automating content creation, personalizing product recommendations, and analyzing customer feedback to self-service automation. It also highlights how generative AI can significantly boost personalization and drive intelligent CX. Finally, it lays out key considerations for enterprises when adopting generative AI in their CX endeavors, including the need for unified customer data, external partners to speed up implementations, and ensuring content quality and data access control.

    December, 2023

  • New Tech for Grab Go Shopping 450x450 - New Technologies for Grab-And-Go Shopping

    New Technologies for Grab-And-Go Shopping

    Autonomous, grab-and-go shopping is on the rise worldwide, with retailers searching for solutions to speed up store visits, increase customer satisfaction, boost sales, optimize store layouts, and deal with labor shortages. 

    May, 2023

  • Retail Digital Services 2024 - Retail Digital Services 2024 RadarView™

    Retail Digital Services 2024 RadarView™

    The Retail Digital Services 2024 RadarView™ helps retail enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 86-page report also highlights top market trends in the retail space and Avasant’s viewpoint.

    March, 2024

  • RB Capgemini - DeFi Asset Tokenization – Tokenization Drives Efficiency to Influence the Role of Regulated Markets

    DeFi Asset Tokenization – Tokenization Drives Efficiency to Influence the Role of Regulated Markets

    The whitepaper explores how multiple forces, including macroeconomic factors and technological shifts, are shaping the future of financial services and how DeFi asset tokenization helps address the current challenges. It covers aspects such as disruptive forces shaping the future of financial services, the need for cost transformation, tokenization’s role in addressing the current challenges in regulated financial markets, tokenization’s benefits across the capital markets value chain, and the role of service providers. It offers insights into what can be defined as a potential digital asset class and the unique advantages offered through DeFi asset tokenization for those asset classes.

    September, 2023

  • Cover for Apps Q4 2023 - IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023

    IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023

    In this quarterly report (calendar quarter 4, 2023), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.

    February, 2024

  • PrimaryImage Clinical Services BPT 2023 - Clinical Services Business Process Transformation 2023 RadarView™

    Clinical Services Business Process Transformation 2023 RadarView™

    The Clinical Services Business Process Transformation 2023 RadarView™ assists organizations in identifying strategic partners for clinical services by offering detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right clinical services partner. The 59-page report highlights top supply-side trends in the clinical services space and Avasant’s viewpoint.

    May, 2023

  • High Tech Industry Digital Services 2023–2024 RadarView - High-Tech Industry Digital Services 2023–2024 RadarView™

    High-Tech Industry Digital Services 2023–2024 RadarView™

    The High-Tech Industry Digital Services 2023–2024 RadarView™ can help high-tech enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 89-page report also highlights top market trends in the high-tech industry and Avasant’s viewpoint.

    July, 2023

  • Generative AI Special report Product image - Generative AI Idea to Action: Execution Strategies for Enterprises and Service Providers

    Generative AI Idea to Action: Execution Strategies for Enterprises and Service Providers

    This report examines the recent developments in the generative AI field following the introduction of ChatGPT, outlining essential strategies for businesses and service providers to optimize their gains. It delves into the tangible benefits generative AI offers to enterprises and providers, highlighting its transformative impact on outsourcing agreements. This includes novel pricing models and productivity enhancements in IT and BPO services. Furthermore, the report identifies potential opportunities for service providers tailored to the specific needs of enterprises.

    September, 2023

  • ITOps23 450x450 - Intelligent ITOps Services 2023–2024 Market Insights™

    Intelligent ITOps Services 2023–2024 Market Insights™

    The Intelligent ITOps Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any intelligent ITOps projects. The report also highlights key challenges that enterprises face today.

    November, 2023

  • PrimaryImage Contact Center Business Process Transformation 2023–2024 - Contact Center Business Process Transformation 2023–2024 RadarView™

    Contact Center Business Process Transformation 2023–2024 RadarView™

    The Contact Center Business Process Transformation 2023–2024 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 81-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.

    January, 2024

  • Procurement Business Process Transformation 2023 Market Insights - Procurement Business Process Transformation 2023 Market Insights™

    Procurement Business Process Transformation 2023 Market Insights™

    The Procurement Business Process Transformation 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any procurement transformation project. The report also highlights the evolution of the procurement function and emerging CPO priorities.

    August, 2023

  • PrimaryImage Product Lifecycle Management Software 2023 RadarView Scan - Product Lifecycle Management Software 2023 RadarView Scan™

    Product Lifecycle Management Software 2023 RadarView Scan™

    Avasant’s Product Lifecycle Management Software 2023 RadarView™ Scan helps enterprises in evaluating key vendors providing PLM software. The 31-page report also highlights how vendors leverage their capabilities to provide PLM services to address these challenges.

    December, 2023

  • PrimaryImage SAP SuccessFactors Services 2023 RadarView™ - SAP SuccessFactors Services 2023 RadarView™

    SAP SuccessFactors Services 2023 RadarView™

    The SAP SuccessFactors Services 2023 RadarView™ assists organizations in identifying strategic partners for adopting SAP SuccessFactors by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key SAP SuccessFactors service providers across practice maturity, partner ecosystem, and investments and innovation to help enterprises identify the appropriate service partner. The 55-page report also highlights the top supply-side trends in the SAP SuccessFactors services space and Avasant’s viewpoint.

    May, 2023