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Supply Chain Management – Not Just for Product-Based Businesses
The rise of global supply chains, competitive pressures, and logistical needs are providing renewed impetus for adoption of supply chain management (SCM) systems. At the same time, the benefits of supply chain management are making SCM systems popular in industries outside of their traditional home in manufacturing, distribution, and retail organizations. This Research Byte provides a summary of our full report on supply chain management adoption and customer experience.
November, 2019
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Investments in IT Security Not a Matter of Dollars and Cents
: Companies in all industries need IT security technology, and with threats on the rise, the investment rate is the highest of any category of technology that we track. However, economic experience is not as rosy, indicating that financial benefits are not the motivation when investing in security technology. This Research Byte summarizes the full report, IT Security Technology Adoption and Customer Experience.
January, 2019
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IT Security Technology Adoption Trends and Customer Experience 2020
Organizations in all industries and of all sizes need IT security technology, and with threats on the rise, the investment rate is the highest of any category of technology that we track. However, customer satisfaction and return on investment are not as rosy, with security technology earning a relatively low ROI rating and a moderate satisfaction rating. This report examines adoption trends for IT security technology of all types, from basic capabilities, such as firewalls and spam filtering to more advanced tools, such as incident detection, and everything in between.
January, 2020
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Digital Workplace Services 2020 RadarView™
The Digital Workplace Services 2020 RadarViewTM Report highlights key trends shaping the digital workplace in the short-term and the long run and lays out our view on the road ahead for the enterprises. It identifies key global service providers to assist enterprises in their journey to workplace transformation. The 94-page report also talks about the disruption caused by COVID-19 and the changing nature of digital workplaces.
September, 2020
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Rethinking the Digital Workplace in the Work-From-Home Era
With the future of work changing, the digital workplace has grown in importance. Responding to COVID-19, tens of thousands of companies around the world have adopted work-from-home policies. The trend toward telecommuting was already under way before the coronavirus hit, but the trend skyrocketed as the virus spread. In the wake of COVID-19, enterprises are now figuring out their digital workplace strategies and how to adapt to a hybrid workplace. As organizational priorities change, the digital workplace is getting reshaped, and enterprises are tending to move away from monolithic workplace environments. These and other trends are covered in Avasant’s new Digital Workplace Services 2020 RadarView™ report.
September, 2020
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Re-Imagining Higher Education through Virtual Learning and Disruptive Technologies
COVID is accelerating Hybrid learning and Flex learning business models. How can technology help us teach and learn differently?
August, 2020
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CRM Adoption Takes a Great Leap Forward
Customer relationship management systems have become one of the most popular categories of enterprise applications, and the adoption of these systems has jumped to another level. Worldwide, the CRM adoption rate rose from 55% in 2018 to 67% in 2019. However, overall user-satisfaction rates remain low, compared to other technologies in our study. This Research Byte examines CRM adoption and investment trends based on our full report.
November, 2019
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CRM Adoption Trends and Customer Experience 2019
CRM systems have become one of the most widely adopted categories of enterprise applications, and investment continues to grow. This report provides an overview of key concepts and vendors in the CRM space. We also examine CRM adoption and investment trends, providing data on how many organizations have the technology in place, how many are in the process of implementing it, and how many are expanding implementations.
November, 2019
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Envisioning The Future Of Education
The education sector, across both higher education and schools in the US and UK, is in the midst of long-term change that has accelerated with the pandemic in 2020. Technology adoption will be fundamental to the ongoing and impending transformation in the industry. This report identifies the key trends in education and highlights the role of technology in enabling a new future. This report is based on inputs from nearly 90 academic and technology leaders from universities and schools across the US and UK.
August, 2020
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E-Commerce Leaving Many Users – and Customers – Frustrated
For many companies, e-commerce systems are not a nice-to-have but essential to their survival in the digital world. But while ROI and TCO are positive for e-commerce systems, customer satisfaction for them still lags, showing that these systems can be complex and difficult to deploy. This Research Byte explores some of the reasons why.
January, 2020
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E-Commerce Adoption Trends and Customer Experience 2020
For many organizations, e-commerce systems are not a nice-to-have but an essential element of their business model. Nevertheless, while the overall ROI and TCO experience of e-commerce systems are positive, these systems can be complex and difficult to deploy. This report provides an overview of e-commerce adoption and investment trends, providing data on how many organizations have the technology in place, how many are in the process of implementing it, and how many are expanding implementations.
January, 2020
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Cloud Security in the Post Pandemic World: Securing the Extended Enterprise
The Post-COVID enterprise data management strategies must include a Cloud-centric security envelope that spans across extended work environment in this growing hybrid/multi-cloud world. Securing your Data in this Extended Enterprise is now one of the most critical priorities.
August, 2020
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IaaS Adoption Trends and Customer Experience 2020
IT organizations are growing their use of infrastructure as a service (IaaS) for a variety of purposes, including internal production systems, systems development and testing, and disaster recovery. We expect that growth to continue, though some companies are reticent to adopt IaaS. This report quantifies the current adoption and investment trends for IaaS, as well as the benefits driving adoption and the buyer concerns holding it back.
July, 2020
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Artificial Intelligence Adoption Trends and Customer Experience 2020
Artificial intelligence is not a single technology but several closely grouped technologies that allow for a machine to absorb and analyze data in order to make a recommendation or take an action. AI is not yet a mature technology, but interest in it is growing.
August, 2020
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What’s Behind the Five-Year Upward Trend in IT Outsourcing?
IT outsourcing continues its rise. This year, the average percentage of the total IT budget that organizations are spending on outsourcing is at a five-year high, according to the new IT Outsourcing Statistics 2020/2021 study from Computer Economics. This represents the fourth year out of five that the average has risen. This Research Byte summarizes the factors behind the jump in IT outsourcing this year.
August, 2020
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