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Intelligent ITOps Services 2023–2024 RadarView™
The Intelligent ITOps Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for intelligent ITOps by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key intelligent ITOps service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right intelligent ITOps services partner. The 71-page report also highlights top market trends in the intelligent ITOps space and Avasant’s viewpoint on them.
November, 2023
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Leveraging Generative AI in Human Capital Management
This article explores how integrating generative AI solutions in human capital management (HCM) platforms is improving HR processes. Leading HR platform providers, such as SAP SuccessFactors, Oracle, UKG, ADP, and Workday, are embracing generative AI to enhance job posting, candidate screening, employee upskilling, and personalized employee experiences. By automating tasks like job description creation and resume screening, generative AI solutions save time and improve accuracy. Moreover, employees can benefit from tailored learning recommendations and receive personalized experiences based on their preferences and career goals. However, although this integration brings a great potential, it is important to address data privacy, algorithmic biases, and transparency in decision-making to ensure the ethical and responsible use of generative AI in HCM solutions.
June, 2023
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Intelligent ITOps Services 2023–2024 Market Insights™
The Intelligent ITOps Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any intelligent ITOps projects. The report also highlights key challenges that enterprises face today.
November, 2023
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Strategy Consulting and Big Four Partnerships: Mapping strategic alliances and collaborations across industries and regions
The Strategy Consulting and Big Four Partnerships report presents an overview of the strategic partnerships done by the Big Four firms and strategy consulting companies as they make a bigger push in the Tech and tech Enabled Services. It reflects their efforts to expand their capabilities, reach new markets, and deliver value to their clients in the digital era. Generative AI is a prominent area of focus for these firms as they seek to leverage its potential to automate tasks, enhance creativity, and generate insights across multiple domains and industries.
April, 2024
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Impact of Generative AI on Content Moderation
Generative AI has revolutionized content creation, leading to an explosion of content across various platforms. However, this rapid growth also brings challenges in content moderation. Traditional content moderation tools, primarily keyword or tagging-based, struggle to understand the increasing sophistication of AI-generated content in mimicking human language and intent. To address these challenges, the emergence of content moderation tools based on generative AI offers a more comprehensive understanding of contextualized intent. In this report, we discuss the trends, challenges, and potential solutions in content moderation for AI-generated content.
July, 2023
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Intelligent ITOps Services: Service Providers Elevate ITOps with Generative AI Infusion
Over the past year, growing enterprise focus on unified IT observability, poly-cloud management, and workplace automation has driven increased demand for embedded site reliability engineering, generative AI digital assistants, FinOps-enabled cloud monitoring, and advanced workforce analytics. Consequently, service providers are enhancing their ITOps capabilities with centralized AIOps platforms and dedicated generative AI initiatives. Both demand- and supply-side trends are covered in Avasant’s Intelligent ITOps Services 2023–2024 Market Insights™ and Intelligent ITOps Services 2023–2024 RadarView™, respectively.
November, 2023
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Digital Enterprise 5.0: Digital Readiness in the Era of AI
The Digital Enterprise 5.0: Digital Readiness in the Era of AI report explores the evolving digital transformation landscape for end-user enterprises. It covers numerous aspects, such as digital enterprise shifts, sectoral digital maturity, digital technology spending, generative AI strategy, digital talent approach, outsourcing decisions, and business strategy. The report offers insights into how enterprises are focusing on competition differentiation rather than cost management while increasing digital spending. It provides valuable findings for enterprises of varying sizes across sectors and geographies, enabling them to make informed decisions and successfully navigate the complexities of digital transformation in an ever-changing business environment.
April, 2024
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Can Amazon Q Be to Business Users and Developers What Q Is to Bond?
Amazon Q, introduced during AWS re:Invent 2023 in Las Vegas, is a corporate chatbot designed to automate content search and creation and provide summaries. It aids in handling enterprise knowledge bases and repositories while automating tasks such as ticket filing and case creation using generative AI and natural language processing, among others. This touches a variety of business user personas, including knowledge workers, data and analytics personnel, and call center managers and employees. It helps developers in debugging and enhancing code for improved performance. By automating alterations to source code, it significantly reduces the workload for developers. Although a late entrant, Amazon Q seems up for the challenge.
December, 2023
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Capitalizing on Generative AI: The Next Big Leap for Service Providers
This article sheds light on how service providers are navigating the generative AI landscape and increasing investments to maximize revenue monetization opportunities. This has resulted in many service providers launching a dedicated suite of generative AI services, forming partnerships with generative AI vendors and hyperscalers, and setting up dedicated CoEs to support clients in their generative AI implementation journeys. Yet, before we witness its full-scale integration, there is a pressing need to establish best practices and guidelines, especially concerning ethics, bias, data privacy, and security.
August, 2023