Latest Reports

  • Research Bytes - Don’t Put Too Much Stock in Android’s Dominant Market Share

    Don’t Put Too Much Stock in Android’s Dominant Market Share

    In light of Android’s domination, is it time for IT organizations to change the way they develop and source mobile apps? This Research Byte explains why such a move would be premature.

    November, 2016

  • Research Bytes - IT Strategic Planning Needed Now More Than Ever

    IT Strategic Planning Needed Now More Than Ever

    Nearly three-quarters of IT organizations today conduct long-term strategic planning, making this one of most mature and widely embraced management best practices of any that we track. This Research Byte reviews the maturity profile for IT strategic planning and summarizes why it is essential in good economic times, and bad.

    November, 2016

  • Research Bytes - HCM Adoption Rate High, but Satisfaction Rate Lags

    HCM Adoption Rate High, but Satisfaction Rate Lags

    The adoption rate for Human Capital Management (HCM) solutions continues to be high, although the overall satisfaction with this technology is relatively low compared to the 11 other technologies in our annual study. This Research Bytes reviews the adoption and customer experience profile for HCM systems.  

    November, 2016

  • Case Study Travel Transportation - RPA - Hype or Hope?

    RPA – Hype or Hope?

    Robotic Process Automation (RPA) technology is finding new traction in the CIO community as a new weapon in today’s digital transformation war chest. Automation with RPA promises increased efficiency, accuracy and cost savings. However, the case for RPA is not always straight forward. Companies that want to embrace automation should carefully assess their operations and evaluate their options before jumping on the RPA bandwagon.

    November, 2016

  • Research Bytes - Enterprise SaaS Providers Step Up Security Measures

    Enterprise SaaS Providers Step Up Security Measures

    The massive Distributed Denial of Service (DDoS) attack on Oct. 21 has some nervous cloud computing customers worried about the changing threat landscape and asking questions of their enterprise software-as-a-service (SaaS) providers. In this Research Byte, we review some of the stepped-up security measures of some enterprise SaaS providers.

    November, 2016

  • Research Bytes - ERP Investment Strong Despite Poor Success

    ERP Investment Strong Despite Poor Success

    Companies are continuing to invest in ERP systems at a strong rate, despite persistent disappointment with cost overruns and low return on investment associated with ERP implementations. In this Research Byte we review the adoption and customer experience profile for ERP systems.

    October, 2016

  • Research Bytes - HCM Fertile Ground for Data Science

    HCM Fertile Ground for Data Science

    Human Capital Management (HCM) is turning out to be fertile ground for providers to develop use cases for data science. The recent HR Technology conference provided an excellent opportunity for us to learn about the offerings of six HCM providers that are embedding data science in their products and services. We conclude with ideas for future use cases that go beyond managing employee attrition and other early applications.

    October, 2016

  • Research Bytes - New AI Offerings Make It Clear: Stop Investing in Big Data

    New AI Offerings Make It Clear: Stop Investing in Big Data

    Rapid advances by tech vendors mean that big data capabilities are becoming more readily available to companies of all sizes. However, even though most companies can now invest in big data doesn’t mean that they should. In this Research Byte, we explain why.

    October, 2016

  • Research Bytes - Microsoft Rolls Out New Cloud Suite, Dynamics 365

    Microsoft Rolls Out New Cloud Suite, Dynamics 365

    Microsoft is now rolling out its ambitious, Azure-hosted Dynamics 365 business applications. The new integrated suite melds Office 365 with the company’s CRM, ERP, Power BI, Cortana, and other offerings into one cloud service with new apps to help manage specific business functions. This Research Byte provides an overview of the new offering along considerations for buyers.

    October, 2016

  • Case Study Travel Transportation - The Evolution of Airports and Key Drivers for Transformation

    The Evolution of Airports and Key Drivers for Transformation

    Major airports have evolved from being merely the beginning and end of journeys, to being an integral part of the socioeconomic engine which drives regional growth. This shift has been driven by the emergence of four forces; externalization of airport profiles, internal focus on airport operations, changes in strategic and financial drivers and increasing constraints by regulatory and law enforcement requirements.

    September, 2016

  • Case Study Travel Transportation - 5 Levels of an Airport Revenue Strategy

    5 Levels of an Airport Revenue Strategy

    Airports can drive ancillary revenues by following five key levels of business innovation; Passive Consumer Segmentation, Consumer Push Based on Consumer Segmentation, Individualized Consumer Integration, Passenger Flow Management and Operations Flow Management. Airports can choose from passively segmenting consumers based on a broad mapping of services to targeting specific consumer segments based on demographic/behavioral factors to define services for specific consumer segments.

    September, 2016

  • Case Study Digital - Digital Business Transformation for Airports

    Digital Business Transformation for Airports

    A Digital tsunami is sweeping through the industry, forged by the convergence of changing consumer patterns, evolving business models and rapid technology shifts. Digital transformation is affecting each and every industry, albeit to different levels.

    September, 2016