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Latest Reports

Avasant SAP S/4HANA Services 2024–2025 RadarView™

The SAP S/4HANA Services 2024–2025 RadarView™ assists organizations in identifying strategic partners for adopting SAP S/4HANA by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key SAP S/4HANA service providers across practice maturity, partner ecosystem, and investments and innovation to help enterprises identify the appropriate service partner. The 70-page report also highlights the top supply-side trends in the SAP S/4HANA services space and Avasant’s viewpoint.

December, 2024

Intelligent Automation Services 2024–2025 Market Insights™

The Intelligent Automation Services 2023–2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on their IA projects. The report also highlights the key challenges enterprises face today in this space.

December, 2024

Intelligent Automation Services 2024–2025 RadarView™

The Intelligent Automation Services 2024–2025 RadarView™ assists organizations in identifying strategic partners for IA services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key IA service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 69-page report highlights top supply-side trends in IA space and Avasant’s viewpoint on them.

December, 2024

Intelligent Automation Services: Enabling Next-Gen Automation through Gen AI

Advancements in AI and generative AI technologies such as synchronous AI agents, copilots, and autonomous visual reasoning tools, like Anthropic’s computer use, are revolutionizing the automation landscape. Enterprises are increasingly focusing on automating complex use cases that traditionally required intensive human intervention, including customer experience management, sales lead qualification, and real-time decision-making tasks. This shift has prompted organizations to elevate their investments in automation, prioritizing the development of truly touchless workflows capable of handling intricate processes. By leveraging these advanced AI capabilities, enterprises can achieve seamless integration, scalability, and higher operational efficiency. Both demand-side and supply-side trends are covered in Avasant’s Intelligent Automation Services 2024–2025 Market Insights™ and Intelligent Automation Services 2024–2025 RadarView™, respectively.

December, 2024

IT Wages to Rise 3.3% at the Median in 2025, Salary Study Finds

This has been a year of significant shifts in the IT job market, marked by both layoffs at big tech companies and continued demand for skilled professionals at end-user companies. While large tech companies made headlines with layoffs earlier in the year, the overall IT job market remains stronger than expected. Despite the changes in 2024, unemployment remains at low levels and inflation is coming under control.

December, 2024

IT Salary Report 2025

The Avasant IT Salary Report 2024 provides total compensation for 82 IT job functions for more than 400 US metro areas and 20 industry sectors. The executive summary also provides our forecast for pay raises and hiring in 2024 and includes job descriptions for each job function. The salary tables are provided as a downloadable Microsoft Excel workbook, with total salaries reported at the 10th, 25th, 50th (median), 75th, and 90th percentiles.

December, 2024

CX Center Business Process Transformation 2024–2025 Market Insights™

The CX Center Business Process Transformation 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any CX center services project. The report also highlights key challenges that enterprises face today.

December, 2024

Advancements in Generative AI and Data Analytics are Redefining Customer Experience and Driving Loyalty and Growth

December, 2024

CX Center Business Process Transformation 2024–2025 RadarView™

The CX Center Business Process Transformation 2024–2025 RadarView™ provides information to assist enterprises in building a CX center service strategy and charting an action plan for customer service transformation. It identifies key global CX center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 84-page report highlights key industry trends in the contact center space and Avasant’s viewpoint.

December, 2024

Cognizant’s Strategic Advances in Health Sciences: A Recap of Analyst and Advisor Day

The healthcare and life sciences (HLS) sector is undergoing a significant transformation. At the recent Cognizant Analyst and Advisor Day 2024, Cognizant highlighted its strategic advancements in HLS, focusing on patient-centered care, operational efficiency, and technological innovations. Key highlights included AI-driven solutions, such as the Neuro® AI platform, advancements in drug discovery, and models for remote healthcare delivery. Additionally, Cognizant emphasized its partnerships with industry leaders and its commitment to sustainability and scalability. These initiatives position Cognizant as a transformative leader in the HLS sector, driving innovation and improving efficiency in healthcare delivery.

December, 2024
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