Grid View
List View-
Server Support Staffing Ratios 2023
The demand for server support administrators has been on a downward trend for a decade. Virtualization, automation, DevOps, and the cloud have made IT infrastructure easier to administer. As a result, the IT infrastructure support burden is lessening, although there are factors also working in the other direction. We examine those factors in this new report, part of our IT staffing series.
April, 2023
-
Residual Value Forecast October 2023
Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for end-user, wholesale, and orderly liquidation values (OLV) prices.
October, 2023
-
Residual Value Forecast August 2024
Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for end-user, wholesale, and orderly liquidation values (OLV) prices.
August, 2024
-
Orange Cyberdefense Reports Changing Trends in Cyber Extortion and Ransomware
Ransomware and cyber extortion are not only becoming more common but more damaging to enterprises. As cyberattacks become more sophisticated, often supported by nation-states, they are leading to high-profile and embarrassing releases of customer data. Orange Cyberdefense, which held an analyst event in Antwerp, Belgium, followed a few days later by a customer and partner event in London, England at the end of November 2022, is countering these threats by providing new managed security services offerings, including increased threat intelligence, and supporting secure access service edge (SASE).
March, 2023
-
Driving Patient-Centricity Through Digitalization and Health Data Analytics
Innovation in clinical and care management services during the pandemic has permanently impacted how care is delivered. Remote care support and productivity improvement solutions are key to better clinical services and care management outcomes. Service providers are enhancing their care management capabilities and incorporating various services, such as remote delivery, preventive care, and clinical decision support, to address the growing enterprise demand for clinical services in utilization management (UM), care coordination (CC), and population health management (PHM). Also, organizations are focusing on developing and investing in the capabilities that help them deliver value-based care, reduce costs, and deliver high-quality services. Therefore, they increasingly rely on clinical service providers’ expertise through outsourcing. This is evident from a 28% increase in the number of enterprises outsourcing. Both demand-side and supply-side trends are covered in our Clinical Services Business Process Transformation 2023 Market Insights™ and Clinical Services Business Process Transformation 2023 RadarView™, respectively.
May, 2023
-
Impact of Generative AI on Content Moderation
Generative AI has revolutionized content creation, leading to an explosion of content across various platforms. However, this rapid growth also brings challenges in content moderation. Traditional content moderation tools, primarily keyword or tagging-based, struggle to understand the increasing sophistication of AI-generated content in mimicking human language and intent. To address these challenges, the emergence of content moderation tools based on generative AI offers a more comprehensive understanding of contextualized intent. In this report, we discuss the trends, challenges, and potential solutions in content moderation for AI-generated content.
July, 2023
-
Moving from Cost Optimization to Value Generation Through Procurement Transformation
Traditionally, procurement was considered a cost center but, of late, procurement has become a strategic business function within enterprises. As a result, the role of a Chief Procurement Officer (CPO) is evolving from reducing costs to maintaining supply chain resilience in addition to deriving higher value from their sourcing and procurement function. The priority is not new; however, varied supply chain disruptions are bringing it to the forefront. Further, organizations are engaging domain experts and investing in AI, automation, and analytics to generate higher value from the procurement function. They are increasingly leveraging service provider support to parallelly transform people, processes, and technology. As a result, procurement business process transformation deals have grown by over 15% between March 2022 and March 2023. Both demand- and supply-side trends are covered in Avasant’s Procurement Business Process Transformation 2023 Market Insights™ and Procurement Business Process Transformation 2023 RadarView™, respectively.
August, 2023
-
Risk and Compliance Services: Leveraging Automation Tools to Navigate Compliance Risks
Enterprises are focused on driving secure digital transformation, transitioning to proactive risk management. They are aiming to leverage AI/ML models to automate various aspects of compliance management, risk assessment, fraud detection, data privacy, and disaster recovery services. Service providers are developing solutions to not just mitigate security risks but also help organizations govern the use of technology safely across their IT infrastructure, given the pace and complexity of modern business operations. Both demand-side and supply-side trends are covered in our Risk and Compliance Services 2023 Market Insights™ and Risk and Compliance Services 2023 RadarView™, respectively.
October, 2023
-
IT Security Outsourcing is Burgeoning but Facing Service and Cost Challenges
IT security is a major focus for IT leaders, and that is unlikely to change in the near future. The threat landscape continues to evolve with greater diversity in the IT service portfolio, more employees working from home, and a more burdensome regulatory environment. To combat these threats, organizations are turning to IT security outsourcing firms to handle higher-value security tasks. This Research Byte summarizes our full report on IT security outsourcing trends.
November, 2023
-
Moving from Traditional Recruitment to Tech-enabled Talent Acquisition
Global economic challenges, the Great Resignation, and remote work drive a shift from traditional recruiting to talent acquisition. This transition, marked by reduced recruitment budgets and increased costs, is further fueled by a growing emphasis on skill-based hiring. As enterprises encounter obstacles in recruitment transformation, they are steering away from conventional recruitment agencies, opting for end-to-end talent acquisition partners. This led to an 11%–16% growth in talent acquisition outsourcing from March 2022 to March 2023 and a 23.9% growth in service provider revenue YOY. Both demand-side and supply-side trends are covered in our Talent Acquisition Business Process Transformation 2023–2024 Market Insights™ and Talent Acquisition Business Process Transformation 2023–2024 RadarView™, respectively.
December, 2023
-
Increased Automation Reduces Web Operations Outsourcing
Web operations outsourcing is a well-known managed service in which organizations continue to expand their efforts. This shift toward web-enabled business processes and e-commerce has prompted many companies to reassess their online strategies. Many have turned to managed service providers to deliver highly available and reliable web and e-commerce systems. However, the rise in automated solutions and perhaps even generative AI may have given companies the confidence to tackle these tasks on their own. This Research Byte summarizes our full report on Web Operations Outsourcing Trends and Customer Experience.
February, 2024
-
Changing Nature of QA Role Makes Right-Sizing Difficult
The traditional IT position dedicated exclusively to quality assurance and testing (QA) is most likely a dying breed. With waterfall software development being replaced by iterative approaches such as agile, QA is getting rolled into other job positions. This Research Byte examines the reasons for the trend and provides a summary of our full report on IT Quality Assurance and Testing Staffing Ratios.
February, 2024
-
The Pace of Change is Accelerating But Change Management is Not Keeping Up
The pace of change in many companies is increasing as new technologies allow businesses to serve customers faster, better, and cost-effectively. In most industries, therefore, new systems are essential to compete in today’s global economy. However, it is not always as simple as buying a new system and expecting users to adopt it seamlessly. Many new projects fail without the effective use of change management. And some companies still fall behind in formal and consistent practice of change management best practices. This Research Byte provides a summary of our full report on organizational change management best practices.
March, 2024
-
Navigating Pitfalls in the Transition to IT Managed Services
In the T&M model, the customer agrees to pay the contractor based on the time spent on the project and the cost of materials used. This model is often used when the scope of the project is not well-defined or is subject to change. It provides flexibility for both the customer and the contractor, as the customer can adjust the scope of the project as needed, and the contractor is compensated for any additional time or materials required. However, this model does not always work in a managed services environment.
April, 2024
-
Navigating the Future: A Strategic Approach to Transforming Nonprofit Grants Technology
Nonprofit organizations play a vital role in addressing the world's most pressing challenges, from humanitarian crises to social justice issues. Due to the increasing number of global conflicts and crises, the scope and scale of nonprofits’ services continues to grow rapidly, with increasing demands for impact, transparency, and accountability from donors, partners, and beneficiaries. They also have to deal with complex and changing requirements, regulations, and reporting standards.
June, 2024
Content Type
Search results for "" ( 5029 )
