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Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 8: IT Services and Solutions Sector Benchmarks
This chapter provides generative AI metrics for the IT services and solutions sector. It features a sample of 55 IT services and solutions companies including software companies, hardware companies, cloud providers, and tech consultants. It includes metrics on how much enterprises are spending on generative AI, where they are spending it, and how they are governing it.
December, 2023
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Residual Value Forecast October 2023
Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for end-user, wholesale, and orderly liquidation values (OLV) prices.
October, 2023
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Artificial Intelligence a Major Focus of Empowering Beyond Summit
Generative AI has caught everyone’s imagination as ChatGPT became the fastest adopted technology in history. In light of this, artificial intelligence will be one of the focuses of Avasant’s Empowering Beyond Summit 2023 (EBS23), which will feature inspiring keynotes, interactive panels, innovative demos, and more.
April, 2023
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What Exactly is Digital Engineering and Who is a True Digital Engineering Partner?
Both B2B and B2C products have become smarter and more connected, requiring real-time integration and interaction between hardware and software components. To develop connected products and digitize the engineering and manufacturing life cycle, enterprises need an amalgamation of product and software engineering capabilities through digital engineering. While digital engineering is a growing domain, it is crucial that the ecosystem players, especially engineering and manufacturing companies, get the essence of digital engineering right to realize its true potential.
June, 2023
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Data Management and Analytics Spike Likely Unsustainable
With the amount of data that IT organizations need to manage growing with no end in sight, it is surprising that the data management and analytics function has decreased this year. This Research Byte examines the reasons for the declining trend and provides a summary of our full report on data management staffing ratios.
July, 2023
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End-user Computing Services: Enhancing End-user Experience and Productivity
Enterprises are undergoing a transformative shift from traditional service-level agreements (SLAs) to experience-level agreements (XLAs) in their end-user computing services contracts. It allows them to focus on parameters impacting business outcomes, such as service accuracy, technology adoption, and employee experience. They leverage AI-driven solutions to optimize device management by predicting refresh and maintenance needs and RPA-enabled chatbots to empower end users with self-service options. End-user computing service providers can help organizations optimize their device life cycle, perform persona-based analytics, deploy sustainability accelerators, and virtualize workplace assets. Both demand-side and supply-side trends are covered in Avasant’s End-user Computing Services 2023 Market Insights™ and End-user Computing Services 2023 RadarView™, respectively.
September, 2023
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Enterprise Architecture Popular but Inconsistently Practiced
Enterprise architecture is an IT best practice that has been around since the 1980s. It provides a description of the organization in its desired state. With the obvious benefits of this approach, you would think more enterprises would make heavy use of it. However, while it is one of the most adopted practices in our study, most organizations practice it inconsistently, availing only a portion of its benefits. This Research Byte discusses the importance of enterprise architecture and its adoption trends.
October, 2023
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Fostering Resilience in the Aerospace and Defense Sector through Digital Transformation
Aerospace and defense (A&D) enterprises are facing challenges arising from supply chain risks, regulatory compliance, increasing operational costs, heightened security measures, and pressure to meet sustainability goals. To address these critical issues, companies are actively harnessing the power of digital technologies to revolutionize their manufacturing processes, maintenance, repair, and overhaul (MRO) activities, and supply chain operations. Exploring advanced technologies, including generative AI, AR/VR, and digital twins, these organizations aim to enhance productivity and refine operational workflows. As this requires strong technological expertise and delivery capabilities, A&D enterprises are collaborating with service providers for digital transformation. Both demand-side and supply-side trends are covered in our Aerospace and Defense Digital Services 2023–2024 Market Insights™ and Aerospace and Defense Digital Services 2023–2024 RadarView™, respectively.
December, 2023
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Rightsizing ERP Support Staffing
Rightsizing the support staff for an ERP system can be difficult. This is because many factors affect the support staffing ratio. These include the type of ERP system, its age, the extent of modification, and the industry sector. Nevertheless, understanding support requirements for ERP systems is vital for IT leaders. This research byte summarizes our full report on ERP support staffing ratios.
January, 2024
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AWS Bets on Model Flexibility and Hardware Efficiency for a Distinctive Generative AI Advantage
Major hyperscalers, including Microsoft, Google, and AWS, have embraced generative AI, offering foundation models and proprietary software and hardware accelerators. However, as the generative AI landscape continues to evolve, establishing a unique selling proposition has become challenging. Customers, too, are facing a dilemma in choosing generative AI vendors. AWS stands out strategically in this landscape where differentiation is becoming increasingly elusive, offering Amazon Bedrock’s extensive flexibility in model selection and making substantial investments in purpose-specific AI hardware such as AWS Trainium and AWS Graviton.
February, 2024
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Monitoring Software Licenses to Optimize Costs and Mitigate Risks
Application software is becoming increasingly important to all organizations. Therefore, they must engage in effective license management for cost optimization and compliance. License management is no longer just a box that needs to be checked. This Research Byte summarizes our full report on monitoring software licenses.
March, 2024
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Internet of Things Services: Transforming Industries and Enriching Lives
In 2023, the Internet of Things (IoT) industry saw an 18% revenue growth, with more projects transitioning to the production stage. Industrial IoT remains at the forefront of IoT service adoption, driven by use cases such as predictive maintenance, asset management, and remote monitoring. This growth is supported by technological progress, including the amalgamation of edge computing with AI, analytics, and 5G for faster decision-making and increased efficiency. Moreover, the progression of digital twin technology is becoming crucial, impacting a range of applications from product development to addressing global issues such as climate change and supply chain disruptions.
April, 2024
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Multisourcing Service Integration 2022–2023 Market Insights™
The Multisourcing Service Integration 2022–2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact in the future for any MSI projects. The report also highlights key challenges that enterprises face today.
April, 2023
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Cybersecurity Services 2023 Market Insights™
The Cybersecurity Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any cybersecurity projects. The report also highlights key implementation challenges that enterprises face today.
June, 2023
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Canada Digital and IT Services 2023–2024 Market Insights™
The Canada Digital and IT Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital and IT projects in the Canadian region. The report also highlights key digital transformation challenges of today that enterprises face in Canada.
August, 2023
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