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Cyber-Proofing the Enterprise: Protecting from Core to Edge
Cybersecurity has emerged as a linchpin of enterprise continuity, transforming from a technical safeguard into a strategic cornerstone that underpins the very survival of business. The complex defense against the dark arts of cyberthreats creates high stakes and ever-evolving challenges.
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Generative AI-enabled Salesforce Solutions Are Seeing Traction in the Market
Enterprises across industries, including healthcare, banking, automotive, energy, and retail, are implementing generative AI-powered Salesforce solutions. These solutions help medical professionals refine patient notes, enable underwriters to assess discrepancies in loan application documents, assist automotive companies in planning spare part inventory, and facilitate product placement decisions for retailers. Responding to the rising demand, service providers are developing generative AI-led Salesforce solutions for industry-specific use cases and expanding Salesforce Data Cloud and Salesforce Einstein implementation capabilities to help customers derive value from generative AI.
September, 2024
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Gen AI Services: Service Providers’ Next Big Bet on Transforming the Future
Enterprises are directing over 40% of their AI budget toward scaling generative AI (Gen AI) deployments. To achieve this, they are primarily collaborating with cloud platforms and service providers to leverage their expertise in Gen AI workflow orchestration, industry- and domain-specific customizations, and responsible AI integration. At the same time, startups are emerging to support enterprises through niche solutions around LLMOps, emotional intelligence, and voice cloning. Both demand- and supply-side trends are covered in Avasant’s Generative AI Services 2024 Market Insights™ and Generative AI Services 2024 RadarView™, respectively.
October, 2024
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Breakthrough Development Through Digitalization in the Mexico Region
Mexican enterprises are adopting digital technologies to meet the growing consumer demand in healthcare, retail, and manufacturing industries while enhancing operational efficiency to achieve their sustainability goals. They are increasingly incorporating AI, cybersecurity, and cloud technologies to develop new solutions and have accelerated their digital transformation initiatives. Additionally, there is a focused effort to position Mexico as a hub for digital talent by encouraging investments and forming strategic partnerships with technology companies and government entities. Both demand-side and supply-side trends are covered in our Mexico Region Digital Services 2024 Market Insights™ and Mexico Region Digital Services 2024 RadarView™, respectively.
November, 2024
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Enabling the Smart Enterprise: AI for Industry 4.0
Industry 4.0, or the Fourth Industrial Revolution, refers to the ongoing transformation of traditional manufacturing and industrial practices through automation and enablement of smart technologies. This new era is characterized by the fusion of the physical and digital worlds, driven by innovations such as the Internet of Things (IoT), artificial intelligence (AI), big data, and robotics.
November, 2024
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AWS Charts a Bold Path in Generative AI with Amazon Q, Nova Models, and Bedrock Innovations
Since its debut at the last AWS re:Invent, Amazon Q has evolved significantly, introducing new features that extend beyond automating content search, creation, and task management for knowledge workers, developers, and call center managers. In our article, Can Amazon Q Be to Business Users and Developers What Q Is to Bond?, we explored how Amazon Q integrates with AWS platforms such as QuickSight and Amazon Connect to enhance data-driven insights and customer support.
December, 2024
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Lessons in Transitions: What Presidential Inaugurations and Managed Services Transitions Teach Us About Change Management
Every transition comes with its own set of challenges. In business, a shift to a new managed services provider can feel as monumental as a presidential transition—albeit with fewer news headlines and press conferences. But in many ways, these types of transitions require similar structures: clear communication, stakeholder engagement, and thorough strategic planning. Both involve transferring knowledge, ensuring continuity, and managing expectations across a wide range of stakeholders. And while a managed services transition may not change the course of a nation, it can greatly impact a company’s day-to-day operations and long-term success.
January, 2025
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Navigating the Next Wave of High-Tech Transformation
High-tech enterprises are keeping pace with industry shifts by innovating around chip efficiency and sustainable manufacturing, especially for high-performance computing and electric vehicles. They are scaling generative AI through leaner models and adopting governance frameworks to ensure its secure and responsible use. Advances in connectivity are further enabling greater automation and edge intelligence. Additionally, high-tech enterprises are moving from traditional hardware sales to subscription-based and product-as-a-service models to drive recurring revenue. To safeguard this increasingly digital ecosystem, they are deploying AI-powered cybersecurity solutions to detect and mitigate evolving threats in real time. High-tech companies collaborate with service providers for this digital transformation, which requires strong technological expertise and delivery capabilities. Both demand-side and supply-side trends are covered in our High-Tech Industry Digital Services 2024–2025 Market Insights™ and High-Tech Industry Digital Services 2024–2025 RadarView™, respectively.
March, 2025
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Banking Digital Services: Building Future-Ready Banks with Smart and Sustainable Tech
Banks are prioritizing cost reduction by adopting cloud-native infrastructure and composable architectures to modernize legacy systems and drive operational efficiency. Global capability centers (GCCs) are also helping banks access top talent while fostering innovation. To enhance customer engagement, banks are leveraging generative AI and advanced analytics to enable hyperpersonalized services. Additionally, banks are strengthening cybersecurity with AI-based threat detection and RegTech solutions for streamlined compliance. They are utilizing the “Sidecore” strategy to facilitate digital core upgrades without disrupting legacy systems. Digital wallets, crypto transactions, and digital currencies are expanding financial access, while ESG goals shape sustainable financial products and services.
May, 2025
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Navigating Contract Management in Divestitures
Managing contracts during divestitures is a challenging process that needs careful preparation and implementation. Early artificial intelligence (AI) integration can improve accuracy, expedite procedures, and yield insightful information, which will make managing intricate contracts and guaranteeing compliance simpler.
June, 2025
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Data Management and Business Intelligence Staffing Sees Notable Increase After Years of Stability
In the past four years, organizations have maintained data management and business intelligence (DMBI) head count at about 5.4% of the IT staff. However, our latest data shows a significant increase. Traditionally, productivity gains from cloud-based business analysis and reporting tools mitigated the need for more staff. But there is a new business focus. This Research Byte summarizes our full report on data management and business intelligence staffing.
June, 2025
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Leveraging Digital Tools to Power Value-based Care and Shared-risk Models
Healthcare payors are rapidly accelerating digital transformation in response to rising costs, regulatory pressures, talent shortage, and the industry’s shift toward value-based care. Central to this transformation is the adoption of AI, automation, and advanced analytics, which streamline administrative workflows, reduce operational costs, and enhance organizational agility. To meet growing interoperability mandates, payors are implementing API-driven architectures and adopting FHIR standards. These efforts are supported by advanced data integration platforms that ensure secure, seamless access to health data across systems. Digital tools are also improving member engagement through AI-powered chatbots, mobile apps, and unified digital portals that deliver personalized experiences and real-time support. Internally, these technologies enable workforce upskilling and foster collaboration, contributing to a more agile, future-ready organization. Meanwhile, collaboration with providers is deepening through the co-design of alternative payment models that align incentives, improve care outcomes, and share financial risk. Together, these digital strategies position payors to thrive in a more connected, value-driven healthcare ecosystem. Both demand-side and supply-side trends are covered in our Healthcare Payor Digital Services 2025 Market Insights™ and Healthcare Payor Digital Services 2025 RadarView™, respectively.
July, 2025
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Typical IT Budget Increases Disguise Major Transformation in IT Departments
Many of the top line IT metrics from Avasant’s latest IT Spending and Staffing Benchmarks 2025/2026 study may look roughly the same as they have been for much of the last decade. On the surface, it is easy to say that this is another ho-hum, predictable year for IT departments. But a deeper dive shows significant transformation that’s underway. This Research Byte is a brief description of some of the findings in our IT Spending and Staffing Benchmarks 2025/2026 study.
August, 2025

