Latest Reports

• Key Budget Trends in Response to COVID-19

  Due to the devastating effects of COVID-19 in the first quarter of 2020, the global economy went into a recession. Organizations faced abrupt changes and, for a while, all enterprise investments stood still. However, as the global economy tried to recover, many companies made changes to their operational budgets to respond to the new business landscape. Some changes addressed immediate requirements to keep the business running while others like budgetary changes ensured more long-term viability and growth.

  April, 2021

• What’s Behind the Decline in Help Desk Outsourcing?

  The decision to turn over an IT organization’s help desk function to a service provider has a long history. Nevertheless, our research shows that it is not as pervasive as one might think. The percentage of organizations outsourcing their help desks at any level declined again for the third straight year. One factor behind the decline is that many support tasks have become easier to perform and can be done remotely. This Research Byte provides a summary of our full report on IT help desk outsourcing.

  March, 2021

• Quantum Computing Coming Sooner Than You Think

  The slow pace of quantum development has inspired enterprises to take a “wait and watch” strategy for quantum applications. Increasing the number of qubits while reducing the noise or error correction is the most critical challenge in quantum computing. However, the next five years will be crucial in the development of quantum computers. So now is time to build partnerships and identify pilot programs for when quantum computing becomes affordable and accessible to your size and type of organization.

  May, 2021

• Consumer Finance – Technology-led Transformation enhances Consumer Loan Servicing

  The increase in innovative technology, ever-changing customer needs, regulatory pressure, competition, and demand for more real-time transparent loan management is impacting the consumer finance industry. Limitations due to legacy systems, lack of proper infrastructure, and a need for talent make it tough for banks and financial institutions to compete while trying to embrace advanced technology to meet customer expectations. In order to cope with these changes, organizations are leveraging technology-rich platforms supplied by service providers to enhance customer experience and afford an automated and transparent financial lending workflow process. This approach within the consumer finance industry is poised to drive transformation in the sector.

  May, 2021

• Third-Party Security Providers Evolve to Handle Diverse Threats

  Security has become a major focus for IT leaders in 2021, and companies are now increasing their spending to secure the enterprise, including greater use of third-party security providers. This is because the threat landscape is evolving, as seen most recently in the Colonial Pipeline ransomware attack. This Research Byte summarizes our full report on IT security outsourcing trends.

  May, 2021

• Call Security: Our People Lack Awareness

  Security training is a business best practice that involves the training of all IT and user personnel in a company’s security policies and procedures to increase awareness and ensure compliance. It is a highly advisable practice for every company. However, our report shows that too many adopters are only conducting security training in an informal manner, which can have dire consequences. This Research Byte provides a summary of our full report on security training best practices.

  April, 2021

• Hybrid Cloud Enables IT Transformation

  Over the last 12 months, there has been a sustained increase in adoption of hybrid cloud strategies designed to enable digital transformation. During a recent analyst day, Rackspace Technology, announced offerings designed to best govern the hybrid cloud.

  January, 2021

• IT Project Manager Staffing Marches to New High

  As IT organizations move more of their operations to the cloud, the mix of required skills needed is changing, with most infrastructure-support roles falling as a percentage of the staff, and higher-level roles rising. Project management is one job position that has been steadily increasing over the past five years. This research byte discusses what is behind the rise and provides a summary of our full report on IT project management staffing ratios.

  May, 2021

• Enabling an Ecosystem of Innovation for the Intelligent Enterprise

  Avasant, in partnership with Capgemini and Amazon Web Services, hosted a virtual roundtable for a group of senior-level executives to discuss practical ideas and high impact strategies for transforming into an Intelligent Enterprise. What resulted was an powerful knowledge exchange around enterprises’ accelerated shift to Cloud and platform-based services, and the emergence of an AI-First enterprise that leverages data driven insights and hyper personalization to forge digital experiences.

  March, 2021

• Thriving in the New Normal: Enabling Hyper-Scale and Agile Business Through Hybrid Cloud

  Avasant, in partnership with HCL Technologies, NetApp, and Cisco, hosted a digital forum that brought together a unique partnership of technology leaders who have pioneered a standardized model that can drive rapid deployment, migration and scaling of hybrid cloud. What resulted was the convergence of thought leadership and practical strategies around enabling hybrid cloud for business agility and sustainable innovation.

  March, 2021

• Remote Learning—a Strategic Priority for Educational Institutions

  Digital content is growing exponentially as a result of the proliferation of smart devices and evolving customer preferences. With more than 3.8B people accessing digital content on a regular basis, media & entertainment companies are upgrading the quality and quantity of content to increase customer engagement. Moreover, the use of digital technologies such as cloud, artificial intelligence (AI), and analytics is playing a critical role in providing personalized services to include special recommendations, globalized content, experiential entertainment, and customized communications to customers. These trends are covered in Avasant’s new Media & Entertainment Digital Services 2021-2022 RadarView™ report .

  August, 2021

• Deploying Low-Latency Applications in the Cloud

  Conventional wisdom is that some systems that require low latency and a high degree of system availability, such as warehouse management systems (WMS) or manufacturing execution systems (MES), are best deployed on-premises. Nevertheless, cloud systems are invading even this category of software. This research byte highlights one example.

  March, 2021