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ITIL Refresh Provides New Focus on Business Needs
The new ITIL Version 3 (released in May, 2007) is designed to provide a more cohesive and better-organized description of ITIL standards, and is considerably slimmer--it contains only five volumes, compared to the original 31. It also includes a new focus on specific vertical markets and technological issues. Additionally, this release offers material that will help explain ITIL to non-IT business professionals, with an emphasis on IT and business alignment.
July, 2007
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Spam King Arrested, Spam Traffic…Increases!
A week after being indicted by a federal grand jury, Robert Soloway, the so-called "Spam King," was arrested on May 30th by U.S. marshals. He has been officially charged with identity theft, money laundering, and mail, wire, and email fraud. This Research Byte examines the likely impact of such prosecutions on the volume of spam afflicting email systems today.
June, 2007
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Annual Worldwide Economic Damages from Malware Exceed $13 Billion
The direct worldwide economic impact of malware fell last year for the second year in a row. While antivirus technology deserves some of the credit, this trend is also a sign that cyber-criminals have shifted their focus to financial gain, which produces smaller direct damages but larger potential indirect and secondary effects. This Research Byte is an extract from our special publication, the 2007 Malware Report: The Economic Impact of Viruses, Spyware, Adware, Botnets, and Other Malicious Code.
June, 2007
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Benefits for IT Organizations in the Intel/AMD Battle
Over the past year, Intel released 40 new desktop, mobile, and server processors. This is just a prelude to new lines that will emerge over the next three years--many with integrated, on-chip memory controllers and graphics processors. However, AMD is not giving up the battle, as it unleashes its Barcelona line in mid-2007, followed up with quad-core processors and lower prices. This Research Byte is a summary of our full report, which examines the features and benefits of the new technologies for IT organizations.
May, 2007
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Hot Times in the Data Center
Data center temperatures are rising as computer manufacturers cram faster, hotter processors into smaller and smaller boxes. Many organizations respond by throwing more air conditioning at the problem, which increases energy consumption. Ultimately, many companies are forced to expand their data centers or build new facilities to deal with the excess heat, and the cycle begins again because the fundamental problems were never solved. This Research Byte is a summary of our full report, which outlines alternate solutions to solve the data center power and cooling crisis.
May, 2007
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The Coming Wave of IT Retirements: Executive Summary
Many IT organizations are not prepared for the coming loss of senior IT staff due to retirement of the baby-boomer generation. This Research Byte is an executive summary of our special report on this subject, based on our survey of over 150 IT senior managers concerning their plans for dealing with this issue. It also analyzes their perceptions of the IT skills and business focus of younger versus older IT workers and provides recommendations for managing the transition to a new generation of IT leaders.
May, 2007
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Server Virtualization Rates Overall Are Still Low
Server virtualization has major benefits: savings in hardware costs, reduction in floor space requirements, lower power and cooling requirements, and savings in administrative time associated with deployment of physical servers. However, in spite of these promised benefits, overall virtualization rates are still low in practice.
April, 2007
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Is It Time to Migrate to Microsoft Office 2007?
Although Microsoft's new Office 2007 introduces many new capabilities, there are a number of factors for IT organizations to consider when deciding on the suitability of Office 2007 and the optimum time to upgrade. This Research Byte is a summary of our full report, which examines the major features of Office 2007, analyzes its ROI opportunities, and makes recommendations for a successful upgrade.
April, 2007
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Trends in IT Security Threats: Executive Summary
In protecting their organizations' information and systems, IT security professionals face an evolving array of threats. Last year's defenses may not be adequate to counter the threats of this year's attacks. Therefore, it is important for executives to have an awareness of the seriousness of each type of computer security threat and how threat levels are changing. This Research Byte is an executive summary of our full report, Trends in IT Security Threats: 2007, which is based on a survey of over 100 IT security managers and professionals worldwide.
April, 2007
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Do Vista Costs Outweigh the Benefits?
Microsoft Vista has new features for security and usability that are much improved over its previous desktop operating systems. On the other hand, organizations are likely to underestimate the amount of user training needed and the steepness of the learning curve required for Vista. Although organizations will enjoy improved productivity of desktop administration costs under Vista, other costs will outweigh these benefits.
April, 2007
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Industry Standards Drive Advances in Healthcare IT
After many years of promises, IT is beginning to show real progress in the effort to improve the quality and lower the cost of healthcare. Moving beyond disconnected systems, isolated devices, and paper medical records, leading healthcare providers are beginning to make interoperability a reality through industry standards.
March, 2007
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Challenges in IT Staffing: Executive Summary
IT staffing issues will continue to grow in complexity over the next several years and will impact the very structure of many IT organizations. This Research Byte is a summary of our full report on the current challenges in IT staffing, based on a survey of approximately 160 U.S. IT hiring managers.
March, 2007
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Internet and Broadband Growth Accelerates Worldwide
The deployment of broadband technologies is driving Internet usage throughout the world--and vice-versa. Computer Economics now estimates the total number of Internet users globally to be approximately 1.25 billion. This figure represents a worldwide Internet penetration level of roughly 17%, although usage figures by country vary widely. By sometime next year, one out of every five people in the world will be a user of the Internet.
March, 2007
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Staffing the Business Analyst Function
The business analyst job is one of the most difficult positions for IT managers to fill. The requisite combination of qualifications--technical knowledge, business perspective, and interpersonal skills--is not easily found in a single individual. Understanding the right number of business analysts required, therefore, is an important first step in planning to staff this important function. This Research Byte is an executive summary of our full report on this subject.
March, 2007
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RFID Adoption Stalls: Executive Summary
Over the past several years, Radio Frequency Identification (RFID) has been promoted as the next big thing in supply chain and asset management. Despite this, the adoption rate of RFID technology has stalled significantly in the last year. This Research Byte is an executive summary of our full report on the slowdown in adoption of RFID, based on our own nationwide survey of CIOs, correspondence with RFID consultants, and anecdotal evidence.
February, 2007
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