Latest Reports

• Web/E-Commerce Staffing Ratios 2023

  Social media, mobile devices, multimedia, and even the prospects of the metaverse, are increasing the ways customers and suppliers interact. The omnichannel experience will pressure organizations to build larger web and e-commerce footprints. With that increasing pressure, we expect web/e-commerce staffing to also increase. The Research Byte summarizes the five-year trend in web/e-commerce staffing ratios.

  February, 2023

• Digital Commerce Services 2022–2023 RadarView™

  The Digital Commerce Services 2022–2023 RadarView™ provides information to assist enterprises in building an integrated digital commerce strategy and charting out an action plan for digital commerce transformation. It identifies key global service providers and system integrators that can help expedite a customer’s commerce transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 61-page report also highlights key industry trends in the digital commerce space and Avasant’s viewpoint on them.

  February, 2023

• Digital Commerce: Enabling Personalization at Scale

  Digital commerce remains attractive to consumers due in a large part to the growth of digital channels and improvements in payment and service delivery. Enterprises would like to expand that success to B2B. For both B2C and B2B customers, personalization has become a major differentiator, and service providers are helping enterprises deploy integrated digital commerce solutions. This resulted in an increase of 31% in service providers’ revenue for digital commerce services in 2021–2022. These emerging trends are covered in Avasant’s Digital Commerce Services 2022–2023 RadarView™.

  February, 2023

• Acumatica Gains from Citizen Developers but Challenges Remain

  ERP vendors are increasingly allowing their customers to create applications or make changes to a wide variety of applications and workflows with just a few steps. These low-code/no-code platforms allow regular ERP users to become power users. This citizen-development trend is a big factor in the growth of Acumatica, the Seattle-based cloud ERP vendor.

  February, 2023

• New Home for Business Analysts

  The business analyst staffing ratio appears to be declining, but the role is not falling in importance. Therefore, as business users become more IT-savvy, it is only natural that business analysts would increasingly be rising up within the business rather than in the IT organization. This Research Byte summarizes our full report on business analyst staffing ratios.

  February, 2023

• Business Analyst Staffing Ratios 2023

  The business analyst staffing ratio appears to be declining, but the role is not falling in importance. Therefore, as business users become more IT-savvy, it is only natural that business analysts would increasingly be rising up within the business rather than in the IT organization. The Research Byte summarizes our full report on business analyst staffing ratios.

  February, 2023

• GCC Region Digital Services 2022–2023 RadarView™

  The GCC Region Digital Services 2022–2023 RadarView™ can help GCC region enterprises craft a robust strategy for digital transformation based on the region’s outlook and best practices. The report can aid businesses in identifying the right partners and service providers to accelerate digital adoption. The 99-page report also identifies key service providers that can help enterprises in their digital transformation journeys.

  February, 2023

• GCC Region Digital Services: Creating a Sustainable, Technology-Enabled Economy

  A substantive transformation program driven by digital-age technologies is underway in the Gulf Cooperation Council (GCC) region. This program of change is founded on three overarching goals: diversifying from an oil-based economy, delivering best-in-class citizen services, and becoming a global technology hub. In response to GCC ambitions, service providers are enhancing their regional leadership, developing their local talent pools in AI, ML, and cybersecurity, and establishing regional partnerships. These emerging trends are covered in Avasant’s GCC Region Digital Services 2022–2023 RadarView™.

  February, 2023

• CPG Digital Services 2022–2023 RadarView™

  The CPG Digital Services 2022–2023 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation journeys. The 88-page report also highlights top market trends in the CPG digital services space and Avasant’s viewpoint.

  February, 2023

• Leveraging Technology to Overcome Challenges in the CPG Sector

  CPG manufacturers have recently enjoyed boom times resulting from the increase in consumer spending since the start of the pandemic. However, they now anticipate shrinking profit margins due to higher inflation and supply chain disruptions. In response, they are investing in digital technologies to meet these challenges, collaborating with service providers for digital transformation to take advantage of their strong domain and technical experience. These emerging trends are covered in Avasant’s CPG Digital Services 2022–2023 RadarView™.

  February, 2023

• State and Local Government Digital Services 2023-2024 RadarView™

  The State and Local Government Digital Services 2023–2024 RadarView™ provides information to assist governments in charting their action plan and identifying key global service providers and system integrators that can expedite their digital transformation journeys. The 70-page report also highlights key market trends and offers Avasant’s viewpoint on the road ahead for state and local government agencies in the coming years.

  February, 2023

• State and local governments expediting their digital transformation

  Aging infrastructure and demand for better citizen experience have put state and local governments under pressure to deliver. In addition, public safety and health support delivery issues are straining government resources, along with the increased focus on sustainability. By expediting digital transformation initiatives, governments are focusing on modernizing existing infrastructure and automating core processes to enhance service delivery. They are also investing in solutions to promote citizen experience and improve outreach to them via multiple digital channels. To maintain the right balance between controlling costs, improving government operations, and enhancing citizen services, governments are partnering with service providers to accelerate digital adoption. These trends are covered in Avasant’s new State and Local Government Digital Services 2023-2024 RadarView™ .

  February, 2023