Latest Reports

• Desktop Support Outsourcing Not as Popular as it Once Was

  The question of whether to turn over the desktop support function to a service provider is a critical and surprisingly complicated one. Our research shows there is a moderate cost advantage to outsourcing desktop support tasks, but other factors, including giving up control, can lead to problems.

  December, 2019

• The Convergence of Business and Technology Teams-The Evolving Roles of Business and Technology Teams in Building the Digital Enterprise

  IT has typically been a constrained resource and as enterprises move away from coding towards configuration. Progressive enterprises are adopting “cloud-first” and “no coding, just configuration” strategies to build new business capabilities.

  April, 2020

• The New Role of the CIO-Opportunities for Disruptive Transformation

  The pace at which digital transformation is impacting enterprise has positioned CIO's in a more strategic role while driving leadership and innovation. contributing to business strategy while driving leadership and innovation.

  April, 2020

• What IT Organizations and Service Providers Can Expect in a COVID-19 Recovery

  As the COVID-19 global pandemic continues, IT leaders are asking how long this will continue, what actions they should take, and what they can expect in terms of a recovery. In other words, what is the life cycle of a pandemic for IT organizations? And how should organizations plan to tackle the challenges coming their way? Newly updated for April 2020, this Research Byte outlines the stages of a pandemic recovery life cycle and the impact on IT service delivery.

  April, 2020

• Coronavirus Impact Index by Industry A RadarView Assessment

  COVID-19 fears continue to grip the world, with a growing number of people infected and dying. In addition to the human tragedy, there is also a massive impact on business. But these effects vary by industry. To truly understand the impact of the Coronavirus on the world's economy, it is important to view its effects by industry.

  March, 2020

• Blunting the Impact of Pandemic-Induced Travel Restrictions on Offshore Service Delivery

  As global enterprises brace for the uncertain impact of the coronavirus pandemic, travel bans and visa restrictions have complicated the landscape for companies that manage a global workforce and have partners in different countries. This Research Byte provides recommendations to prevent negative impacts on business operability and customer satisfaction.

  March, 2020

• Intelligent Automation Tools – Taking a Holistic Approach Towards Automation

  Intelligent Automation (IA) Tools have become a key enabler for enterprises to traverse digital transformation journey, expanding automation scope beyond IT and enterprise-centric to industry-specific automation. This excerpt showcases the IA tools vendor landscape, their evolution path and key differentiating capabilities.

  January, 2020

• Impressions from ANTENNA 2020 AntWorks Annual Analyst Retreat

  At Avasant, we continue to be intrigued by the developments presented by AntWorks at ANTENNA 2020. At the just-concluded AntWorks analyst retreat, ANTENNA 2020, this data challenge was the focal theme and was introduced immediately after the business update.

  January, 2020

• Building a Foundation to Enable Digital Transformation

  Enterprises are challenged by the development and execution of a successful Digital Transformation Strategy and Roadmap. Some even question the need for it; but by building a Digital Foundation, organizations can minimize the confusion around digital transformation and help set the journey on the right path.

  December, 2019

• The Emergence of Digital Service Centers

  Digital Services Centers (DSCs) have emerged as a solution to provide organizations with a new model that supports development and delivery of digital enterprise services. DSC is an evolution of the traditional IT shared services model to provide digital services and support and enablement of enterprise innovation.

  December, 2019

• Enabling Transformation in the Digital Economy-A Three Pronged Approach

  To ensure success in the modern world, business leaders must take the first step in establishing the basis for the transformation and define a futuristic model for the business, while implementing people-oriented strategies to enable continuous innovation. A strong partnership ecosystem is also instrumental to jumpstart and support the journey.

  November, 2019

• 3 Key Levers Intelligent Automation Vendors are Pulling on to Accelerate New Customer Acquisition

  Avasant's comprehensive analysis of the Intelligent Automation Tools landscape has revealed three key levers that Intelligent Automation vendors are utilizing to accelerate new customer acquisition.

  October, 2019