Latest Reports

• Clinical Services Business Process Transformation 2023 RadarView™

  The Clinical Services Business Process Transformation 2023 RadarView™ assists organizations in identifying strategic partners for clinical services by offering detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right clinical services partner. The 59-page report highlights top supply-side trends in the clinical services space and Avasant’s viewpoint.

  May, 2023

• Clinical Services Business Process Transformation 2023 Market Insights™

  The Clinical Services Business Process Transformation 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any clinical services project. The report also highlights key challenges that enterprises face today.

  May, 2023

• ChatGPT to Lead More Companies to Say Aye-Aye to AI

  The recent frenzy of interest in generative AI has changed the perception of artificial intelligence. Once locked inside other processes, AI was often forgotten as it powered everything from IoT devices, automation, and security. Although most companies have not been investing heavily in AI, we see that changing in the coming months and years. This Research Byte summarizes our full report on AI technology trends.

  May, 2023

• AI Adoption Trends and Customer Experience 2023

  The recent frenzy of interest in generative AI has changed the perception of artificial intelligence (AI). Once locked inside other processes, AI was often forgotten, as it powered everything from Internet of Things (IoT) devices, automation, and security. But generative AI shined a light on AI, not as an embedded technology, but as a driver of efficiency and creativity.

  May, 2023

• Network Support Staffing Seeing Net Loss

  The last couple of years have been volatile in terms of IT staffing for network support. This is representative of a larger shift in IT services and staffing overall, driven by digital transformation and the pandemic. As such, there has been growth in IT roles that work more closely with the business including IT finance, project management, data management, and business analysts. This Research Byte highlights the causes of this notable decrease and suggests how businesses can continue to adapt to changes in IT services and staffing requirements.

  May, 2023

• Network Support Staffing Ratios 2023

  The COVID-19 pandemic increased the number of employees working from home. This accelerated an already increasing demand for network support staff brought on by cloud transformation and caused the number of network support personnel to spike in 2021. However, 2022 trends show a decrease in network support staffing to below pre-pandemic levels. This may be due to businesses reverting to “normal” operations, an increase in automation, a growth in other IT areas, or a combination of these and other factors.

  May, 2023

• New Technologies for Grab-And-Go Shopping

  Autonomous, grab-and-go shopping is on the rise worldwide, with retailers searching for solutions to speed up store visits, increase customer satisfaction, boost sales, optimize store layouts, and deal with labor shortages. 

  May, 2023

• Applied AI Services 2022–2023 Market Insights™

  The Applied AI Services 2022–2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact in the future for any applied AI projects. The report also highlights key challenges that enterprises face today.

  May, 2023

• Applied AI Services: Building the AI Ecosystem for the Future

  With advancements in the current AI landscape, enterprises are increasing their investments in new technologies such as generative AI, computer vision, and edge AI. Businesses across industries have realized the tremendous optimization opportunities AI brings and how it aids them in improving operational efficiency while ensuring sustainability. In addition, increasing regulation and compliance around AI systems and data use is helping companies use AI systems more ethically. Both demand- and supply-side trends are covered in Avasant’s Applied AI Services 2022–2023 Market Insights™ and Applied AI Services 2022–2023 RadarView™, respectively.

  May, 2023

• Applied AI Services 2022–2023 RadarView™

  The Applied AI Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for AI by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key AI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right AI and analytics services partner. The 61-page report also highlights top market trends in the AI space and Avasant’s viewpoint.

  May, 2023

• Supply Chain Disruptions Disrupt SCM Investments

  Global supply chain disruptions are disrupting supply chain management (SCM) investments. Unable to keep up with the pace of change, SCM systems have the lowest satisfaction rating of all the technologies in our study. This Research Byte provides a look at the customer satisfaction rating for SCM systems, as well as an overview of our Technology Trends 2023.

  May, 2023

• Worldwide Technology Trends 2023

  This major study provides insight into the customer experience and adoption rates for 14 technologies that are top-of-mind for IT leaders worldwide. The study also delves into the satisfaction level of the customer experience and the specific types of solutions under consideration. With this information business leaders are in a better position to assess the potential risks and rewards of each of these technologies. They also can gain insight into just how aggressively competitors and peers are making these investments. Looking forward, we also explore 17 future and early adopter technologies.

  May, 2023