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Pandemic Pushes State, Local Governments to Modernize Systems
In 2020, the global pandemic has exposed many governmental organizations in their limited availability of digital communication channels. In fact, prior to March 2020, 43% of UN member states did not have any organized digital media strategy. Many home-bound citizens relied on governments to provide them with relevant information and to deal with pressing issues around healthcare, unemployment, and economic stability. In the face of that, many governments started using a plethora of tools such as online portals, apps, social media platforms, and chatbots to reach out to residents. To support such initiatives, it is crucial that government agencies invest in modernizing their IT infrastructure for migrating workloads, automating processes, and making decisions based on data. These trends are covered in Avasant’s new State & Local Government Digital Services 2020-2021 RadarView™ report.
November, 2020
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Customer Relationship Management Suites 2020-2021 RadarView™
The Customer Relationship Management Suites 2020-2021 RadarView™ report addresses the need of enterprises to identify the right solution to enhance their CRM function. It also brings out detailed capability and experience analyses of leading vendors to assist enterprises in identifying strategic partners for their CRM transformation journeys. The 47-page report also highlights the key adoption and product evolution trends in the CRM suites space and Avasant’s viewpoint on them.
November, 2020
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Digital Workplace Services 2020 RadarView™
The Digital Workplace Services 2020 RadarViewTM Report highlights key trends shaping the digital workplace in the short-term and the long run and lays out our view on the road ahead for the enterprises. It identifies key global service providers to assist enterprises in their journey to workplace transformation. The 94-page report also talks about the disruption caused by COVID-19 and the changing nature of digital workplaces.
September, 2020
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Retail & CPG Digital Services 2020-2021 RadarView™
The Retail & CPG Digital Services 2020-2021 RadarView™ report zeroes in on key action items to navigate ongoing headwinds to gain competitive advantage. It identifies key global service providers and systems integrators to assist enterprises in business transformation. The 115-page report also highlights key market trends and offers Avasant’s view of the road ahead for retail and CPG companies in the coming years.
August, 2020
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Digital Masters 2020 RadarView™
The Digital Masters 2020 RadarView™ report addresses the need of enterprises to understand the larger tech-enabled transformation imperative, and to identify implementation services providers that are best-suited for complex transformation initiatives and provide a granular understanding of each of them. The 84-page report also highlights how the COVID-19 outbreak has driven enterprises to reprioritize their digital investments and redefined client/vendor relationships and provides a perspective on future market dynamics over the next 12 to 18 months.
June, 2020
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Rise of the Robots: Intelligent Automation Changes the Service Provider Landscape
The adoption of intelligent automation (IA) technology is increasing across geographies and industries. Many companies have derived business value from robotic process automation (RPA) and are now embarking on automating business-critical processes by leveraging artificial intelligence and machine learning. As a result, the service provider landscape is evolving, as the technologies mature. This and other trends are covered in Avasant’s Intelligent Automation Services 2019-2020 RadarView™ report.
May, 2020
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COVID-19 Impact on IT Organizations and Service Provider Relationships – April 2020
As the COVID-19 pandemic continues, IT leaders are asking what actions they should take and what a recovery will look like. The recovery will include reorganization of IT service delivery, invocation of force majeure, and renegotiation of support agreements with third parties. This presentation lays out the expected life-cycle stages for the current pandemic and its impact on IT services short-term and long-term. We also outline specific contractual and legal considerations that IT leaders should understand in renegotiating relationships with service providers.
April, 2020
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Utilities Digital Services 2020-2021 RadarView™
The Utilities Digital Services 2020-2021 RadarView™ report addresses the need of Utilities to understand the right action points to navigate through the challenges, realize digital transformation, and gain competitive advantage. This 92-page report also identifies the key global service providers and system integrators that can help Utilities in business transformation. The report also highlights the key trends in the market and Avasant’s view on the road ahead for Utilities over the next 18-24 months.
February, 2020
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SD-WAN Managed Services 2019 RadarView™
The SD-WAN Managed Services 2019 RadarView™ report is aimed at providing information about the key trends and best practices to enterprises and build a granular understanding of the SD-WAN ecosystem. Avasant evaluated 38 providers of SD-WAN Managed Services through a rigorous methodology across key dimensions of practice maturity, partnership ecosystem, and investments and innovation to finally recognize 22 that brought the most value to the market over the last 12 months. This 82 pages report also highlights the key market trends and Avasant’s view on the road ahead for enterprises leveraging SD-WAN Managed Services over the next 12 to 18 months.
July, 2019
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Intelligent Automation Services 2018 RadarView™
The Intelligent Automation Services 2018 RadarView™ report addresses the dual need of the enterprises to understand both the RPA and the AI-enabled automation space and to identify implementation services providers that span both. This report focuses on assessing the implementation of services providers, and there will be a separate RadarView report to analyze the IA technology providers. Avasant evaluated 43 providers through a rigorous methodology across key dimensions of practice maturity, investments and innovation, and industry development to finally recognize 24 providers that brought the most value to the market over the last 12 months.
August, 2018
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Intelligent Automation Tools 2019 RadarView™
The Intelligent Automation Tools 2019 RadarView™ report is aimed at informing enterprises about new developments in intelligent automation tools, best practices in this space, and Avasant's viewpoint on the future direction of the industry over the next 12 to 18 months. This also provides guidance to the enterprises around the existing tool vendor landscape as it shortlists 14 out of 25 vendors who have brought the most value to the market over the last 12 months. Accordingly, the tool vendors are judged on product maturity, enterprise adaptability, and innovation roadmap, and are recognized as Leaders, Innovators, Disruptors and Challengers in this report.
September, 2019
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Airlines and Airports Digital Services 2019-2020 RadarView™
The Airlines and Airports Digital Services 2019 RadarView™ report addresses the need of enterprises to understand the right action points to navigate through the headwinds and gain competitive advantage. This 102-page report also identifies the key global service providers and system integrators that can help enterprises in business transformation. The report also highlights the key trends in the market and Avasant’s view on the road ahead for Airlines and Airports over the next 18-24 months.
November, 2019
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Intelligent Automation Services 2019-2020 RadarView™
The Intelligent Automation Services 2019-2020 RadarView™ report is aimed at helping enterprises transition from RPA to cognitive automation, bring forward the capabilities developed by service providers to enable AI-led automation, and Avasant's viewpoint on the future direction of the industry over the next 12 to 18 months.
December, 2019