To survive and thrive in the 21st century, organizations must undergo digital transformation. But true transformation requires partnerships with the right technology product and services providers. With so many choices, how can enterprises identify the best digital solutions? Which service providers are best positioned to deliver those digital services? To answer these questions, we have developed our proprietary market assessments, RadarView™.
RadarView™
Our RadarView market assessments are an independent evaluation of the true capabilities of technology product and service providers, helping clients evaluate them as potential long-term partners for their digital journeys. These market assessments span four key categories:
- Digital Services
- Digital Products
- Industry Digital Services
- Regional Digital Services
Our RadarView market assessments help organizations demystify the digital market landscape and identify those suppliers that are best positioned to help them achieve digital transformation. They help both technology buyers and suppliers find the answers to critical questions around each coverage area:
- What is the market landscape?
- What are the key differentiators between providers in this market?
- Which providers are best positioned for success?
- Which providers can serve clients across multiple coverage areas?
- What does it take to become a leading provider?
Recent RadarView Publications
DIGITAL SERVICES
Select any RadarView to read the report summary or download sample pages, free.
- Content Trust and Safety Business Process Transformation 2025–2026 RadarView™
- Talent Acquisition Business Process Transformation 2025–2026 RadarView™
- SAP S/4HANA Services 2025–2026 RadarView™
- Digital Talent Capability 2025 RadarView™
- Payroll Business Process Transformation 2025–2026 RadarView™
- Digital Engineering Services 2025–2026 RadarView™
- Digital Workplace Services 2025 RadarView™
- Blockchain Services 2025 RadarView™
- Digital CX Services 2025 RadarView™
- Workday HCM Services 2025 RadarView™
- Network Managed Services 2025 RadarView™
- Salesforce Services 2025 RadarView™
- Data Management and Advanced Analytics 2025 RadarView™
- Internet of Things Services 2025 RadarView™
- Revenue Cycle Management (RCM) Business Process Transformation 2025 RadarView™
- Clinical Data Management Business Process Transformation 2025 RadarView™
- Mortgage Business Process Transformation 2025 RadarView™
- Procurement Business Process Transformation 2025 RadarView™
- Global Competency Center (GCC) Services 2025 RadarView™
- Multisourcing Service Integration 2025 RadarView™
- SAP SuccessFactors Services 2025 RadarView™
- Application Management Services 2025 RadarView™
- Clinical and Care Management Business Process Transformation 2025 RadarView™
- Advanced Network Services 2025 RadarView™
- Banking Process Transformation 2025 RadarView™
- Digital Masters Process Transformation 2025 RadarView™
- Oracle Cloud ERP Services 2024–2025 RadarView™
- Cybersecurity Services 2025 RadarView™
- Applied AI Services 2024–2025 RadarView™
- Tech-Enabled Sustainability Services 2025 RadarView™
- AR/VR/XR Services 2025 RadarView™
- Cloud HCM Suites 2024–2025 RadarView™
- Payroll Business Process Transformation 2024–2025 RadarView™
- Finance and Accounting Business Process Transformation 2024–2025 RadarView™
- CX Center Business Process Transformation 2024–2025 RadarView™
- End-user Computing Services 2024–2025 RadarView™
- Digital Commerce Services 2024-2025 RadarView™
- Hybrid Enterprise Cloud Services 2024-2025 RadarView™
- Intelligent ITOps Services 2024–2025 RadarView™
- Cloud ERP Suites 2024 RadarView™
- Intelligent Automation Services 2023-2024 RadarView™
- Contact Center Business Process Transformation 2023-2024 RadarView™
- Data Center Managed Services 2023-2024 RadarView™
- Trust and Safety Business Process Transformation 2023-2024 RadarView™
- Risk and Compliance Services 2023 RadarView™
- Claims Processing Business Process Transformation 2023 RadarView™
- Application Modernization Services 2023 RadarView™
- RCM Business Transformation 2023 RadarView™
- Salesforce Implementation Services 2023 RadarView™
- Manufacturing Smart Industry Services 2023 RadarView™
- SD-WAN Managed Services 2022-2023 RadarView™
- Global Hire-to-Retire Business Process Transformation 2022-2023 RadarView™
DIGITAL PRODUCTS
Select any RadarView to read the report summary or download sample pages, free.
- Generative AI Services 2025 RadarView™
- Data Lakehouse Platforms 2025 RadarView™
- Digital Masters: Digital Technology Transformation 2025 RadarView™
- Generative AI Platforms 2025 RadarView™
- Responsible AI Platforms 2025 RadarView™
- Intelligent Document Processing Platforms 2024–2025 RadarView™
- Cloud Customer Relationship Management Suites 2024 RadarView™
- Intelligent Process Mining Platforms 2024 RadarView™
- Conversational AI Platforms 2024 RadarView™
- Cloud Platforms 2024 RadarView™
- Customer Relationship Management Suites 2022 RadarView™
- Human Capital Management Suites 2022 RadarView™
- Financial Management Suites 2022 RadarView™
- Autonomous Medical Coding Products 2022 RadarView Scan™
- Government Cloud Platforms 2021-2022 RadarView™
- UCaaS Platforms 2021-2022 RadarView™
- Enterprise Security Orchestration Platforms 2020 RadarView™
- Intelligent Automation Tools 2020 RadarView™
INDUSTRY DIGITAL SERVICES
Select any RadarView to read the report summary or download sample pages, free.
- Life and Annuities Insurance Digital Services 2025 RadarView™
- Healthcare Provider Digital Services 2025 RadarView™
- Telecom Digital Services 2025 RadarView™
- Property and Casualty (P&C) Insurance Business Process Transformation 2025 RadarView™
- Utilities Digital Services 2025 RadarView™
- Freight and Logistics Digital Services 2025 RadarView™
- Travel, Transportation, and Hospitality Digital Services 2025 RadarView™
- Engineering and Construction Digital Services 2025 RadarView™
- Financial Services Digital Services 2025 RadarView™
- Healthcare Payor Digital Services 2025 RadarView™
- Higher Education Digital Services 2025 RadarView™
- Manufacturing Digital Services 2025 RadarView™
- State and Local Government Digital Services 2025 RadarView™
- Retail Digital Services 2025 RadarView™
- Supply Chain Operations Services Business Process Transformation 2025 RadarView™
- Healthcare Payer Business Process Transformation 2025 RadarView™
- Banking Digital Services 2025 RadarView™
- Airlines and Airports Digital Services 2025 RadarView™
- Veeva Services 2025 RadarView™
- Large Language Model Operations Platforms 2024–2025 RadarView™
- High-Tech Industry Digital Services 2024-2025 RadarView™
- Life Sciences Digital Services 2025 RadarView™
- Aerospace and Defense Digital Services 2024 RadarView™
- Life and Annuities Insurance Digital Services 2024–2025 RadarView™
- Governance, Risk, and Compliance Services 2024 RadarView™
- Generative AI Infrastructure Suite 2024 RadarView™
- CPG Digital Services 2022-2023 RadarView™
- Travel & Hospitality Digital Services 2022-2023 RadarView™
- Insurance Digital Services 2021-2022 RadarView™
- Healthcare Digital Services 2019-2020 RadarView™
REGIONAL DIGITAL SERVICES
Select any RadarView to read the report summary or download sample pages, free.
Upcoming Releases
Publication dates shown may vary, based on changing priorities.
| RadarView™ Title | RadarView™ Title | Theme | Planned Release Date |
|---|---|---|---|
| 1 | Gulf Cooperation Council Digital Services | Industry & Regional | March 2026 |
| 2 | Life Sciences Digital Services | Industry & Regional | March 2026 |
| 3 | Benelux Digital Services | Industry & Regional | March 2026 |
| 4 | Oracle Cloud ERP Services | Digital Prerequisites | March 2026 |
| 5 | Airlines and Airports Digital Services | Industry & Regional | March 2026 |
| 6 | Advanced Voice AI Platforms | Digital Prerequisites | April 2026 |
| 7 | Governance, Risk & Compliance Services | Digital Prerequisites | April 2026 |
| 8 | Digital Commerce Services | Digital Prerequisites | April 2026 |
| 9 | Global Competency Center (GCC) Set up & Scale Services | Industry & Regional | April 2026 |
| 10 | High-Tech Digital Services | Industry & Regional | April 2026 |
| 11 | Higher Education Digital Services | Industry & Regional | April 2026 |
| 12 | Cybersecurity Services | Digital Prerequisites | May 2026 |
| 13 | Engineering and Construction Digital Services | Industry & Regional | May 2026 |
| 14 | Supply Chain Operations Process Transformation | Business Process Transformation | May 2026 |
| 15 | Banking Digital Services | Industry & Regional | May 2026 |
| 16 | Property & Casualty Insurance Digital Services | Industry & Regional | May 2026 |
| 17 | Clinical and Care Management Process Transformation | Business Process Transformation | May 2026 |
| 18 | Digital Masters – Process Transformation | Business Process Transformation | May 2026 |
| 19 | Healthcare Payer Business Process Transformation | Business Process Transformation | May 2026 |
| 20 | Banking Process Transformation | Business Process Transformation | May 2026 |
Comprehensive,
independent,
and
innovative
Research Methodology
Our assessment methodology is based on our proprietary Digital Maturity Framework, which measures technology product and service providers on the factors that are most critical to global organizations. The framework also encourages technology suppliers to become more innovative and customer-centric in their products and services.
The research methodology combines outreach to suppliers serving a given market, along with independent collection of market data. Comprehensive surveys and briefings with our analysts ensure that participating suppliers clearly represent their current capabilities and investments for the future. We supplement our research with analytics using proprietary metrics and client-side market checks, in addition to data points collected from our experience in client projects.
Our analysis is customized for each RadarView™ to ensure that we consider only the most relevant information for each coverage area:
MULTI-CHANNEL DATA CAPTURE
CUSTOM COVERAGE AREA SPECIFIC ASSESSMENT PARAMETERS
DIGITAL-FIRST METRICS
INDEPENDENT MARKET CHECKS
Coverage Roadmap
Our RadarView 2026 agenda includes technology product and service themes as well as industry themes.
Technology themed RadarViews currently cover five categories of digital technologies: Digital Operations & Connectivity, Cloud Transformation, Enterprise Solutions, Risk & Governance, and Automation and Artificial Intelligence.
In addition, we will release our flagship Digital Masters RadarView, which includes analysis of six individual RadarViews combining Applied AI and Advanced Analytics Services, Blockchain Services, Cybersecurity Services, Hybrid Enterprise Cloud Services, Intelligent Automation Services, and Internet of Things Services.
CONTACT US
Akshay Khanna
PARTNER, AVASANT
Swapnil Bhatnagar
Partner
